My husband and I take our kids to a different hotel waterpark every year during the winter season to get rid of some pint up energy.
Hotel- We were shocked by the overpowering smell of chlorine old musty mold smell when we first walked into our hotel room and was tempted to walk right back out but figured we would get used to the smell and didn't want to disappoint the kids. We purchased the Ultimate Getaway Package for 2 days and it was the longest 2 days of my life...the SMELL!!!! You can't relax with the smell, sleep with the smell, and wake up in the morning to that smell. I spend an extra $20 for the top floor with pool view and I understand there is going to be some smells from the chlorine but this was just too much. My daughter has ashma and allergies to mold and dust mites and this hotel room was a living nightmare that was supposed to be fun. I spent a whole day washing this horrible scent out of our clothes, coats, hats, mittens, and all of us had to take a shower just to get the smell out of our hair. The waterpark is very old and the whole thing just needs to be gutted. I suggest getting rid of the balconies. You can't use them to enter the waterpark so all they are doing is smelling up all of the rooms and causing poor air quality.
Waterpark- I recommend never staying here for the waterpark, Kalona or Davenport is much better. Also, the waterpark was too cold!!! Everyone was wearing sweatshirts, even the lifeguards. Never had this problem with any of the other waterparks we have visited in the winter months.
Food-We received free buffet vouchers for the kids but it was gross and a waste of money since my husband and I still had to pay. Juice was in a little container and frozen so you couldn't drink it and I guess what was supposed to be french toast was hard as a rock and there was no syrup provided. All the food was cold!!! Didn't use our vouchers for the next day and went to McDonalds, paid the same amount, and food was much better which says a lot.
Arcade, Bowling, Lasertag, Go Carts- 5 stars!! Wish the hotel and waterpark were as nice as this part of fun city. Everything was clean and well kept, didn't notice any disgusting smells, and great staff. I'm only giving this review an extra star for this part because we were there for the hotel/waterpark experience.
- Official Description (provided by the hotel):
- PZAZZ! Resort Hotel offers 145 rooms including several bunk bed family rooms, views overlooking the water park and poolside suites. We offer a variety of affordable packages for families, couples, groups and golfers. Admission to Huck's Harbor Water Park is included with each room for our hotel guests. ... more less
- Also Known As:
- Pzazz Hotel Burlington
- Pzazz Fun City Burlington
- Burlington Best Western
- Pzazz Resort Hotel Burlington, Iowa