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“Nice facilities, good service, good value”
Review of Airport Apartments

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Airport Apartments
Ranked #1 of 3 Hotels in Redcliffe
Certificate of Excellence
Merimbula, New South Wales
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice facilities, good service, good value”
Reviewed 18 July 2014

Staff went out of the way to help us. The apartments were clean modern and comfortable. We had a very early flight and were able to save 1 day car hire by using the free airport shuttle service. Much appreciated.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jill_R22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

Traveller rating
    105
    53
    14
    0
    3
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55
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
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  • English first
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  • German first
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  • Any
English first
London
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 July 2014

Called for an airport pick up, Kelly was very friendly and picked us up really quickly. She'd also kindly upgraded us to a 2 bed apartment, which after a long flight was much appreciated.
Bed was very comfortable.
Kelly also ordered us a takeaway which was delivered direct to our apartment.
No faults at all, would highly recommend.

We chose the apartment because of the proximity to Britz as we were picking up a campervan the next day. Its a couple of minutes walk away so no extra taxi fares needed. Otherwise, the location isn't great unless you have transport.

Room Tip: No lifts so if you have heavy luggage request the ground floor
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RW2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at Airport Apartments, responded to this review, 17 July 2014
Good Morning

Thank you very much for taking the time to comment about your experience at the hotel. It is always a pleasure receiving comments as we use all comments to enhance our training.

I will be passing your comments directly onto Kelly as she will be thrilled to read that her efforts were very much appreciated.

Once again thank you for taking the time to comment.

Regards

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
283 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 3 July 2014

Very clean and comfortable hotel, great location near the airport if transiting or early flights. A home from home with all the facilities you need. Staff were very helpful with easy check in and check out, which is great when you are tires after travelling. Would certainly recommend the hotel.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at Airport Apartments, responded to this review, 17 July 2014
Good Morning

Thank you very much for taking the time to tell us about your experience at our hotel. We value everyone's feedback as it is important to us so that we can always improve.

It was a pleasure to read that we were able to be the home away from home as that is what we are striving for. "More than just a room".

Once again thank you for your comments.

Regards

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 June 2014 via mobile

stayed in the standard and courtyard 2bedroom apartment during my trip. the courtyard apt seemed to be bigger thus more comfy.

called them upon arrival for the shuttle and the airport 1 carplate van will come for pickup abt 10-15mins.

the apartment looks like its brand new equipped w ikea kitchen utilities.

Their wifi is the fast n tv hv disney channel which the kids loves.

There is a tavern & fuel station nearby for food if needed to get some food urgently.

its 20-30mins bus ride to city with 4 bus running at the bus stop nearby. So we took the bus to Adelaide Tce to pick our bayswater car rental. Did similarly when return car n took their airport shuttle back to airport. Great savings!

nearest coles is abt 7km away 10mins drive.

highly recommended for everyone!

Stayed June 2014, travelled with family
Helpful?
Thank weoseek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at Airport Apartments, responded to this review, 17 July 2014
Good Morning

Thank you very much for taking the time to write your experience at our hotel. It is always a pleasure to receive any comments about people's experiences both positive and negative as we are always striving to do better. We are focused on customer service and offering everything we can to our guests.

I will ensure your comments are passed onto our team as they always enjoy reading that their efforts are very much appreciated.

Once again my sincerest thanks for you taking the time to comment.

Regards

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crewe, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 June 2014

Stayed one night as we had an early flight to Sydney the next day and didn't want to get caught up in early morning rush hour traffic on the day. Great service, clean, well appointed apartments, we had a 2 bed each with ensuite, very comfortable beds, washing machine and tumble dryer which were very welcome as we were on a tour of Australia so we left the next morning with cases full of clean clothes! Very helpful staff and a great shuttle service to the domestic airport which was only 5 mins away. Not much to see or do around the area including places to eat but there is a facility to order take away pizzas if needed and after all they do what they say on the tin, airport apartments. Some noise from the planes but not enough to cause any issues. Good value and helped to make a stress free onwards journey to our next destination.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sharonl8holiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at Airport Apartments, responded to this review, 17 July 2014
Good Morning

Thank you very much for taking the time to share your experience at the hotel. It was a pleasure to read that we were able to make your stop over here in Perth a delight. I will be sure to share your comments with our staff as they all enjoy reading positive comments and it becomes a part of our ongoing training.

Once again I thank you for taking the time to tell us about your stay.

Regards

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
74 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 12 June 2014

Really liked my two stays here. This spot is convenient to the airport, especially the domestic side. Not sure where in Perth one can find a more reasonable accommodation with full kitchen and laundry ensuite. Very clean. Two full baths, one is shower only. This is great for travelling with children.
The airport shuttle is outstanding. Wish I had remembered to copy the phone number down before I left home to simplify contacting them on arrival. Otherwise, pickup and drop off are quite easy. Most of the office folks are extremely helpful and friendly. One helped me get to the mobile phone store to get my sim card to cooperate. She even price checked and located a reasonable gps for me to buy. So much better than renting one and she found it for me in about a minute.
The neighborhood looks a bit hairy, but probably not as bad as it seems. There is a small grocery around the corner with most everything one might need.
I was extremely pleased with this stay and was just what we needed transferring to and from Perth.

Room Tip: If you have a lot of luggage, ground floor is probably better as there is no lift.
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jlayk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at Airport Apartments, responded to this review, 17 July 2014
Good Morning

Thank you very much for your comments and sharing your experience with us at the hotel. I know the staff get great pleasure from reading positive reviews.

I was very happy to read that the shuttle was provided and that it was there at your request. The hotel and the team prides itself on being able to offer a superior service to ensure everyone's experience at the hotel is of the highest order.

Once again thank you for taking the time to respond.

Regards

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 8 June 2014 via mobile

Stayed at these apartments for 3 nights as we arrived into perth airport very late and just wanted to sleep. They pick you up from the airport with your heavy bags, and when we arrived into our apartment we were very impressed by the standard and cleanliness and how big it was with only 15 mins on the bus into city centre would defo recommend these apartments.

Stayed May 2014, travelled as a couple
Helpful?
Thank Jennifershaw1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason P, General Manager at Airport Apartments, responded to this review, 9 June 2014
Thank you very much for taking the time to tell us of your stay. I will be taking your comments to our team. We always love to hear that someones stay was to the expectations that we are striving for.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Airport Apartments

Property: Airport Apartments
Address: 100 Coolgardie Ave, Redcliffe, Belmont, Western Australia 6104, Australia (Formerly Airport Apartments by Verandah)
Phone Number:
Region: Australia > Western Australia > Greater Perth > Belmont > Redcliffe
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Redcliffe
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Airport Apartments 4*
Number of rooms: 52
Official Description (provided by the hotel):
Airport Apartments opened in April 2013. Free Airport Pick ups & drop offs. It offers beautifully appointed, fully self-contained 1 and 2 bedroom apartment accommodation, with 24 hour reception. A range of options are provided in the room rate including complimentary wireless internet, bottled water, parking, airport shuttle, free Foxtel and free telephone calls within Australia. Ideally located for the Business, FIFO or leisure traveller, Airport Apartments is located at the gateway to the Perth Domestic Airport (2km), only 5km from Perth International Airport and 15 minutes from Perth City Centre. ... more   less 
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