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Country Inn & Suites by Radisson, Cedar Falls, IA
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Reviews (385)
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255
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All reviewscookiesfront deskin towncomplimentary breakfast was greatwonderful hotel staffour favorite place to stayhot and cold itemsfamily reunionnice selectionprice pointclosest hotelpool and hot tubbreakfast roomi highly recommend this hotelgreat customer servicepool and fitness centeroff the highway
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329 - 334 of 385 reviews
Reviewed 20 August 2014

Make sure you are clear how you want to pay for your room if they charge your credit card incorrectly good luck getting your money back. I paid my bill in cash and they charged my credit card also. Have called multiple times to get this fixed but have not received my money back. I have now got the police department involved for fraud.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Country Inns & Suites By Radisson
Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnCF, General Manager at Country Inn & Suites by Radisson, Cedar Falls, IA, responded to this reviewResponded 22 August 2014

I appreciate your feedback and am happy to hear that the refund that was issued to you from the hotel has now been received within the typical time frame of five to seven days. Again, I do apologize that the process to refund a credit card takes longer than that of charging a credit card. Unfortunately, this process is something that is out of the hotel’s control. Again, I am happy to hear that you have received your money and all is good now.

Respectfully,
Management & Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

We stayed here with 3 kids while my husband traveled on business. It was a great place to stay-the rooms were spacious, the front staff was helpful and the breakfast filled us up. While the hotel itself has decor that is a bit dated, the beds were firm and the place was extremely clean.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Country Inns & Suites By Radisson
Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnCF, Director of Sales at Country Inn & Suites by Radisson, Cedar Falls, IA, responded to this reviewResponded 25 August 2014

I am so happy you enjoyed your stay with us! We are glad your experience was a good one while traveling with your kids. Our hotel works extremely hard to make sure travelers like yourself are taken care of, from the cleanliness of your room to our wonderful hot breakfast. We can't wait unitl you stay with us again!

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Reviewed 18 August 2014

2nd time at this hotel and we really like it. If my child decides to go to this college this will be the hotel I stay at to visit her. Very close to school, very nice staff, free hot breakfast, close to strip of stores/resturants and 5 min from downtown strip.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Country Inns & Suites By Radisson
Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnCF, Director of Sales at Country Inn & Suites by Radisson, Cedar Falls, IA, responded to this reviewResponded 20 August 2014

I am glad you took the time to write such a wonderful review. As a UNI alum, I am glad to hear you would stay with us again if the university is indeed a future college choice. If not, we will still look forward to your next visit! Thanks!

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Reviewed 18 August 2014

The staff and facilities were awesome! Large, clean room and bathroom. Large heated pool and spa. One of the best breakfast I have experienced. Free internet. Excellent location right off 2 major streets. Close to university, restaurants and shopping.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Country Inns & Suites By Radisson
Thank briansZ7002JE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnCF, Director of Sales at Country Inn & Suites by Radisson, Cedar Falls, IA, responded to this reviewResponded 20 August 2014

We are happy you had such a wonderful stay with us. Our many amenities help make our guest's stays what they are. We are glad you enjoyed your room, the pool/hot tub, internet, breakfast and location. So happy you took the time and let others know they won't be disappointed. See you on your next stay!

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Reviewed 11 August 2014

We found the room comfortable and staff very helpful and accommodating. The only thing that was not up to par was the quality of the offerings at breakfast. Eggs and biscuits were not up to par, at least the morning we were there. Otherwise, it is well located and we had a nice quiet stay.

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with Country Inns & Suites By Radisson
Thank Joann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnCF, General Manager at Country Inn & Suites by Radisson, Cedar Falls, IA, responded to this reviewResponded 13 August 2014

We are thrilled to hear that you had a nice quiet stay in one of our comfortable guest rooms. We genuinely appreciate your comments regarding the staff. Each and every day we work hard to ensure our guests have an enjoyable stay, and is always nice when these efforts are recognized. We hope to see you again if your travels bring your back to the Cedar Valley.

Respectfully,
Management & Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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