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“Really Good Comfort Inn”

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Comfort Suites Cedar Falls
Ranked #5 of 14 Hotels in Cedar Falls
Certificate of Excellence
Reviewed 21 February 2014

This place would have been excellent except for the one really icky problem. In the pool area, under two of the tables were huge colonies of ants. We sat at one for about five minutes and our feet were covered in itty bitty ants. Customer service was great, the room was spacious and clean, the fitness center was fine if not a bit small and only one treadmill that was fairly old and seemed to have no shock absorbing system. Breakfast was good and the breakfast area was spacious and clean. No, I didn't tell anyone about the ant problem while we were there as I didn't want them spraying chemical while we were there. The hot tub just a titch too hot, the pool just a titch too cold, the kids thought so too. We will possibly stay again and I do recommend this hotel just beware the creepy pool ants!

  • Stayed: February 2014, travelled with family
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Thank KatherineNoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, General Manager at Comfort Suites Cedar Falls, responded to this reviewResponded 26 February 2014

Katherine,
Thanks for taking the time to give us an online review. Thank you for bringing the unwanted guests to our attention. The ants have been exterminated! We will also be sure to remind guests that food and drink are not allowed in the pool area for this reason. We have also reviewed your other comments and to make improvements to our fitness center. I hope you will come back again to visit!

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Reviews (201)
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123 - 129 of 201 reviews

Reviewed 20 February 2014

Colleagues and were in town for business. We got into Cedar Falls earlier than planned and Tami, Front Desk Manager, allowed us to check-in earlier and drop off our stuff in our rooms before getting on with work. Due to deteriorating weather and an impending blizzard, we decided to bail out at midday and make a run for home that night before the blizzard hit. Once again Tami was accommodating and allowed us to check out and didn't charge us a penny. Awesome service and a class act! P.S. The rooms and facilities looked great too.

  • Stayed: February 2014, travelled on business
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Thank dean s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, General Manager at Comfort Suites Cedar Falls, responded to this reviewResponded 26 February 2014

Thank you for your kind words! We do our best to meet the specific needs of our guests. We understand that there are circumstances beyond our control that can change travel plans. As friendly as we all are in the hospitality business, Old Man Winter has definitely worn out his welcome! I hope you get a chance to come back and stay with us the entire length of your visit!
Thanks again for your comments.

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Reviewed 14 February 2014

The hotel was nice the staff friendly they gave us great advice on where to eat:)
The rooms clean.
We went for a concert and the hotel was fully booked we never heard major noise and everything was clean in the lobby and breakfast area.

  • Stayed: February 2014, travelled as a couple
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Thank ISLANDGIRL3013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, General Manager at Comfort Suites Cedar Falls, responded to this reviewResponded 20 February 2014

Thank you for taking the time to write an online review. Cedar Falls had great turnout for the concert, I'm so glad we were able to host you! I will share your comments with the rest of my team. We look forward to your return!

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Reviewed 16 January 2014

This seems like a fairly new hotel, and it was definitely worth it!. The bed was unusually comfortable, the rom was very quiet and the temperature was perfect. We were a little concerned as we arrived around 9 pm after a full day of driving, and there was loud talking in the room across from ours; however, once we shut our door, we didn't hear a thing. The best part for me, however, is always the bed, and this bed was very comfortable. Thanks Comfort Suites in Cedar Falls, Iowa!

  • Stayed: January 2014, travelled with family
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Thank MrsKerren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, General Manager at Comfort Suites Cedar Falls, responded to this reviewResponded 21 January 2014

Mrs Kerren,
We appreciate the time you took to post a review of our hotel online. A quality nights rest is a very important part of a hotel stay and I am so happy that your expectations were exceeded! We get many compliments on our beds. They are double-sided, Euro pillow-tops that are rotated and flipped quarterly to maintain an even softness. Thank goodness all this work paid off! I hope you come visit us again soon!

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Reviewed 15 January 2014

GREAT PLACE TO STAY! Staff was very friendly and welcoming during our stay. Tammy and Angela made it VERY easy to secure a wedding block for our party. I HIGHLY recommend staying at the Comfort Suites in Cedar Falls, IA.

  • Stayed: December 2013, travelled with friends
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Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, General Manager at Comfort Suites Cedar Falls, responded to this reviewResponded 21 January 2014

Eric,
Thank you for your recent review of our hotel. I am so happy that you had a good experience blocking your wedding group. We take groups of all sizes and for all sorts of functions. We look forward to working with you again in the future!

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Reviewed 29 December 2013

The Comfort Suits is a grand place to stay. The rooms are clean and comfortable. The staff were very friendly and eager to please. The manager Tami Tofte went above and beyond to assure my stay was fabulous!!! The breakfast is warm and very good... This place is pet friendly and even my basset hound was treated like royalty... I will stay here again and again. I had perfect experience at comfort suits. Genuine hospitality....

  • Stayed: December 2013
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Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, General Manager at Comfort Suites Cedar Falls, responded to this reviewResponded 21 January 2014

Amanda,
Thank you for your review on TripAdvisor. Our staff makes it their number 1 priority to see that all of our guest's needs are met. Thank you for recognizing this! I hope to see you again soon!

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Reviewed 29 December 2013

I have stayed in various hotels all over the country and every time I am in Northeastern Iowa I always try to stay at the Comfort. The grounds are constantly improving even when I didn't think any improvements were needed. The staff is always courteous and helpful, the rooms and amenities are always clean and functional, and the management, especially Tami Tofte, take personal responsibility for each guest's comfort and happiness. Needless to say I always look forward to my next time spent there.

  • Stayed: December 2013, travelled as a couple
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Thank Jason T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, General Manager at Comfort Suites Cedar Falls, responded to this reviewResponded 21 January 2014

Jason,
Thank you for taking the time to leave such a nice review online. We work hard to provide a flawless stay for all of our guests. Thanks again for your kind words!

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Additional Information about Comfort Suites Cedar Falls

Address: 7402 Nordic Dr, Cedar Falls, IA 50613-6319
Phone Number:
Region: United States > Iowa > Cedar Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cedar Falls
#4 Business Hotel in Cedar Falls
#4 Romantic Hotel in Cedar Falls
Price Range: £67 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Cedar Falls 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Comfort Suites® hotel is conveniently located off U.S. Highway 20, just one mile from the University of Northern Iowa. This Cedar Falls, IA hotel is minutes from the Isle of Capri Casino, the Lost Island Waterpark, the scenic Cedar Valley Nature Trail, the Ice House Museum and the Hearst Center for the Arts. Cedar Falls is a popular destination for many different reasons, including annual events, performing arts, family-friendly attractions and year-round outdoor recreation. Several great shopping opportunities are near the hotel. A variety of restaurants and cocktail lounges are located in the surrounding area. Hotel amenities and features include: Free wireless high-speed Internet access Free local calls Pet-friendly hotel (nightly fee) Kid-friendly zero-depth walk-in pool with fountains Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests of this Cedar Falls, IA hotel will enjoy relaxing in the indoor eated pool and hot tub. Be sure to take advantage of the on-site exercise room. Business travelers will appreciate conveniences like a public computer with Internet access and access to copy and fax services. The meeting room accommodates up to 75 people for most events and business functions. All spacious suites come equipped with microwaves, refrigerators, safes, sofa sleepers, coffee makers, desks, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. For that special occasion, the hotel features luxury suites with hot tubs and fireplaces. Laundry facilities are located on the property for added guest convenience.The Comfort Suites hotel is the perfect destination for business and leisure travelers. Make us your home away from home when visiting the Cedar Falls, Iowa area. ... more   less 
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Also Known As:
Comfort Suites Cedar Falls Hotel Cedar Falls
Cedar Falls Comfort Suites
Comfort Suites Cedar Falls Iowa

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