I was disappointed that my membership was not able to be found by the front desk personnel upon check-in and we had to review e-mails to find it for them. I was not thrilled that there was no fridge or microwave in our room, since I normally have these when I travel and I travel all of the time. I was shocked to find out that you expected me to pay $9.99 per day to access internet in my room. I am traveling on business all the time. I rely on my internet service to keep in touch with my Clients and Associates. I will not be forced to pay additional charges for a service I get free in other hotel branches and I don't believe your facility warrants additional charges as opposed to any Holiday Inn I have stayed in. What do you think makes Hilton so special, that could justify the additional charges?
- Official Description (provided by the hotel):
- Located in the heart of downtown Cedar Rapids, Iowa, the DoubleTree by Hilton Hotel Cedar Rapids Convention Complex is connected to U.S. Cellular Arena and the new U.S. Cellular Convention Center. Perfect for business or leisure travelers, the hotel offers an indoor swimming pool and modern 24-hour fitness center, along with over 80,000 sq ft of meeting and banquet space. Enjoy great location from our hotel near Kinnick Stadium, 30 minutes away! ... more less
- Reservation Options:
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- Also Known As:
- DoubleTree By Hilton Hotel Cedar Rapids Convention Complex Iowa