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“Decent Hotel but Others Better”

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Clarion Hotel and Convention Center
Ranked #15 of 36 Hotels in Cedar Rapids
iowa
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Decent Hotel but Others Better”
3 of 5 bubbles Reviewed 21 June 2013

I am staying here for one night at $89 and that is probably the correct price for the room. The room is smallish but clean. The hotel must allow smoking on some floors because the elevator does smell like smoke but we are staying on a non-smoking floor so it is not too bad. The lobby is very nice but it is typical of an old hotel so they can make you forget that the rest of the hotel is aging. As mentioned in other posts the hotel does not offer free breakfast. There are a few newer hotels within a couple of blocks and I would look into those before I book this hotel again.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yvonnepi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionHotel1, General Manager at Clarion Hotel and Convention Center, responded to this review, 5 October 2013
Dear yvonnepi,

Thank you for sharing your comments. Since your stay we have remodeled all the guest rooms such that they rival any new hotel. The carpet, furniture, bedding, and walls are a modern and comfortable. We are now 100% non-smoking, and dedicated to using non-toxic cleaners, so the air will always be fresh. In addition to these changes, we are once again offering complimentary hot breakfast buffet. Included in the breakfast are fresh, whole scrambled eggs, a different offering of meat every weekday, home made pastries and more. We hope to see you on your next trip through Cedar Rapids and we will get a great value with a like new experience.

Warm Regards
Chip Fritsch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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207 reviews from our community

Traveller rating
    79
    46
    30
    26
    26
See reviews for
49
36
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73
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Ft Madison
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 8 April 2013

The only person with a smile was the wonderful lady at the front desk.
They are in the midst of changing from a continental breakfast to a cafe.
So if it says free in the room or the website disregard. Then prepare for a
or "THE NO SMILE CAFE" They must hate their job on a Sun morning.
The food was soso.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rob F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionHotel1, General Manager at Clarion Hotel and Convention Center, responded to this review, 5 October 2013
Dear Rob F,

Thank you for your TripAdvisor review. We have several wonderful ladies at the front desk and I have passed on your comments. I'm sorry you found the customer service leasing wonderful at our restaurant. Since your review we have remodeled the restaurant and we are offering complimentary hot breakfast buffet to our guests. We also have three new highly talented chefs who bring a new flare and delicious offerings to the buffet as well as the restaurant menu. We hope to see you again when you are next in town, we are sure you will walk away smiling.

Sincerely,
Chip Fritsch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Falls, Iowa
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 7 April 2013 via mobile

Overly priced - smells of smoke - no free breakfast coffee maker no pot to put water in - left item in room called and they gave me run around - manager wouldn't talk to me - they kept telling me to call back for housekeeping of ourselves my stuff just magically disappeared - very outdated

Stayed April 2013, travelled with family
Helpful?
1 Thank oceantravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionHotel1, General Manager at Clarion Hotel and Convention Center, responded to this review, 5 October 2013
Dear oceantravelor,

Thank you for your review. I am sorry that your experience was not the 3 star service we hope to provide. I would like you to know that we have remodeled and the rooms, hallways, and restaurant are transformed. We are Non-Smoking now and offer a complimentary hot breakfast buffet. I apologize for the experience you had tracking down a missing item. This is not the service we like to provide. If I can help you to locate you item, I will do all that I can. We hope to welcome you back in the future with a transformed experience.

Sincerely,
Chip Fritsch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Granbury, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 January 2013

Good food, friendly service, clean room, nice amenities.
Pricing on room, food and bar were all competitive.
Recommend the 3 egg omlette for breakfast. Portions are huge.
Convenient to Interstate, Airport, and downtown.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Clif C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterloo, Iowa
Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 27 November 2012

Stayed one night before a Hawks game. Hotel was good for this purpose. Didn't need the fridge in the room but always appreciate that for longer stays. They have a nice free breakfast buffet but we didn't eat there so can't comment.

Room Tip: First floor rooms are closer to the pool, spa and restaurants.
See more room tips
  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lauri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stillwater OK, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 21 November 2012 via mobile

The staff was great. Rooms are nice and clean. The hotel was very busy with conventions and weddings during our stay but it did not disrupt our stay at all. The parking lot got full pretty quick but they have ample parking.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
corydon, iowa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 24 October 2012

Stayed at this Clarion for an anniversary getaway/Hawkeye game weekend. The hotel was extremely clean, well-lit and easy to find. Rooms weren't anything special but very comfortable. What made this a pleasant stay was the staff, friendly from the check in to the check out and even made some good recommendations to check out nightlife. Sports bar/restaurant on site had good food and drink specials and was very convenient. Would absolutely stay again if we go that direction and would not hesitate to recommend to others.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 88Clone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Hotel and Convention Center

Property: Clarion Hotel and Convention Center
Address: 525 33rd Avenue, SW, Cedar Rapids, IA 52404
Phone Number:
Region: United States > Iowa > Cedar Rapids
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 36 Hotels in Cedar Rapids
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Clarion Hotel and Convention Center 2.5*
Number of rooms: 157
Official Description (provided by the hotel):
Welcome to the Clarion Hotel & Convention Center. Our hospitable Cedar Rapids hotel which is only 17 miles north of Coralville/Iowa City Exit, delivers spacious guestrooms and suites, attentive service, and many premium amenities to business travelers, family vacationers, and couples in search of a romantic getaway. A top-notch location puts shopping, dining, and entertainment options just a short drive away. Plus, we’re the closest full-service hotel to Eastern Iowa Airport (6 miles). One of the best features we offer our guests is the area's only full service hotel's Complimentary Hot Deluxe Breakfast which is prepared fresh daily by our Chef. Individuals or groups won't be forced to eat in a lobby, but rather they can relax in our restaurant which seats over 96 people, has flat screen TV and access to wireless. We are unique in that our facility offers a wide variety of recreational activities. Newly remodeled full service Synergy Restaurant & the 33rd Ave. Sports Bar & Grill are on site and open 7 days per week. We offer one of the area's largest swimming pool areas, with hot tub, and sauna. Our newly renovated Exercise room features all the newest equipment. Our 24 hour Business Center is enclosed for privacy and offers one of the area's only Blackberry Printing Stations for our guests. Our King Business & Queen Business rooms feature microwave/refrigerator, flat screen TV with premium channels including HBO,CNN, ESPN, Big Ten, & Fox News. There is also an in-room safe, lounge chair, and complimentary hi-speed internet (both wireless & wired) in the room. FEMA approved. Federal Government Rates Available. Group Rates available. Large Banquet/Convention space available. ... more   less 
Reservation Options:
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Also Known As:
Clarion Cedar Rapids
Clarion Hotel Cedar Rapids
Cedar Rapids Clarion
Clarion Hotel And Convention Center Cedar Rapids, Iowa

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