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“Great place to stay for business or leisure”

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Country Inn & Suites By Carlson, Des Moines West
Ranked #2 of 8 Hotels in Clive
Reviewed 25 July 2014

This hotel is a great place to stay. They offer a complimentary continental breakfast, free wifi, and each room had a refrigerator and microwave. The staff was very friendly and always above and beyond my expectations. The pool was heated and very comfortable. The hot tub was very nice as well. Overall a top notch place to stay.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Geoff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this reviewResponded 31 July 2014

Hello and thank you very much for taking the time to review our hotel and your recent stay with us. We are so glad that you enjoyed your stay and hope thatyou have an opportunity to come back and visit the area again.

Best wishes,

Tom Murray
General Manager

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545 - 551 of 658 reviews

Reviewed 2 July 2014

This is an excellent hotel! They have some of the best staff members that I have encountered in my travels. We made a poor decision to book a room across the parking lot at the La Quintal (which was a total DUMP). In despair, we looked out the window and saw Country Inn & Suites. I was almost sure they wouldn't have room as it appeared to big a huge Little League type baseball tournament in town this weekend. I went ahead and called and Karla, the manager picked up my call. I was in near tears and she could tell. She calmed me down and quickly found us a room. We went over there and were treated so kindly! Karla and her staff were simply amazing! Now on to the rooms and hotel itself.... simply stated, it's wonderful! It's updated, clean, offers many amenities such as a mini store, sparking pool, free breakfast which was delicious, spacious clean and comfortable rooms. Also amazing was how quiet our room was considering 80% of the people there were families from the baseball tournaments! We barely heard anything at all and didn't hear a peep after 10pm! This is a very well ran hotel and well worth the money for the quality at it's price point. I would highly recommend and I am in fact staying there again tomorrow through the weekend! :) Oh and one more thing....I was so impressed with Karla's service and treatment of my family that I awarded her the Excellence Service pin from TripAdvisor!!

Room Tip: We were one room away from an exit door and I never once heard it slam like in other hotels. I'm...
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  • Stayed: June 2014, travelled with family
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1  Thank Queen_Of_Road_Trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this reviewResponded 26 July 2014

Hello and thank you for taking the time to review our hotel on TripAdvisor. We appreciate the kind remarks and are so happy that you enjoyed your stay with us. We look forward to your return to our hotel sometime in the near future!

Best regards,

Tom Murray
General Manager

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Reviewed 17 June 2014 via mobile

We were very pleased with our stay here...we stayed in a suite and were impressed with the cleanliness and quietness of the room, even though the hotel was swarming with little League ball teams that night! Breakfast was good. Would stay here again!

Stayed: June 2014, travelled with friends
Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this reviewResponded 23 June 2014

Hello!
Thank you very much for the great review you posted regarding your recent stay with us. We are glad that you enjoyed your room, our free hot breakfast and the other hotel accomodations. We look forward to having you stay with us again when your travels bring you through the West Des Moines area again!

Best regards,

Tom Murray
General Manager

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Reviewed 20 May 2014

A very pleasant hotel. Just about everything was excellent... Nice and clean rooms, helpful staff, breakfast was good enough (I just don't like most hotel breakfasts - could have had boiled eggs) awesome blankets and pillows with a comfy enough bed (I prefer mine more firm), great shower pressure. You feel like your coming home when you walk in. Cookies are an nice touch we just found them to be kind of doughy....Over all a great experience.. Thank you-

  • Stayed: May 2014, travelled on business
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Thank Susie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this reviewResponded 22 May 2014

Hello Susie!

Thank you very much for taking the time to post your review on TripAdvisor regarding your recent stay with us. we are so happy that you found our hotel and amenities to be "like home"! That is the goal for us with all of our guests and we are glad you felt this way. We look forward to having you stayagain real soon.

Best regards,

Tom Murray, General Manager

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Reviewed 20 April 2014

We stayed here for one night on our way across the country. We wish all the hotels we have stayed at were as nice as this one. From check in to check out everything was perfect. Friendly smiling staff, great breakfast on real china and with real metal cutlery. This was such a treat after all the paper and Styrofoam we're had along the way. I didn't get to use the pool but I sure wanted to. It looked so inviting but we arrived late and by the time we went out for dinner it was too late. If we are ever in Des Moines West(Clive) again this is where we will stay without a doubt.

Room Tip: Our room was on the second floor. It was very quiet. We know there were families in the bldg becau...
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  • Stayed: April 2014, travelled as a couple
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Thank gramma885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this reviewResponded 23 April 2014

Hello and thank you for the great 5 STAR rating and your review of your recent stay with us! We appreciate you taking the time to add the review to TripAdvisor. We are thrilled that your family enjoyed your stay with us and look forward to hosting you again very soon.

Best regards,

Tom Murray

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Reviewed 17 March 2014 via mobile

Last minute booking for pool adventure with young nieces. Did on Sun night & had pool all to ourselves for 2 hrs before evening check-ins! Polite staff, clean rooms w extra pillows & blankets. Lots of eating choices nearby. Ok free breakfast for the price. Would not hesitate to book again.

Stayed: March 2014
Thank IAtchr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tmurray, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this reviewResponded 18 March 2014

Hello!
Thank you for taking the time to review our hotel and your recent stay with us. We are glad that you and your family enjoyed your stay with us. We appreciate your kind words and look forward to hosting you again very soon!

Best regards,

Tom Murray
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

We stayed the beginning on March 2014. My family stays with this hotel chain often. This was one of the best we have stayed in. My children were happy with the pool area. We were able to walk to dinner that was located in the same parking lot. Great commercial area just down the street with everything you need within 5 minutes. Breakfast was great and kept stocked even with the large volume of guests. Our choice next time we are in the Des Moines area!!

Room Tip: King suite was large
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  • Stayed: March 2014, travelled with family
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Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tmurray, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this reviewResponded 13 March 2014

Hello!
Thank you for taking the time to post your review of our hotel and your recent stay with us. We are thrilled that you and your family enjoyed yourselves and that you will plan to stay with again when you travel back to our area.

Best regards,

Tom Murray
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Des Moines West

Address: 1350 NW 118th St, Clive, IA 50325-8202
Phone Number:
Region: United States > Iowa > Clive
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Clive
Price Range: £46 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Des Moines West 3*
Number of rooms: 104
Official Description (provided by the hotel):
Newly renovated hotel in western suburbs (Clive) of Des Moines. Beautifully landscaped property features one of the largest indoor swimming pools in the West Des Moines area. Extensive renovation in spring of 2012 includes many upgrades to guestrooms, breakfast room, public space and pool area. ... more   less 
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Also Known As:
Country Inn & Suites - Des Moines West Hotel Clive
Country Inn And Suites - Des Moines West
Country Inn Clive
Clive Country Inn
Country Inn & Suites By Carlson, Des Moines West Clive, Iowa

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