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“Better Than Expected”

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Days Inn des Moines-West Clive
Ranked #7 of 8 Hotels in Clive
Reviewed 27 December 2006

Overall I think that the property has made some improvments. I have frequented the property and noticed that they have made improvements in their rooms and service. They have nice pillowtop mattresses. They have a full breakfast which can be crowded at times in the morning, but is a wonderful treat. Their staff is couteous. I was surprised after reading the other reviews of this property because it really isn't that bad. There have been some great improvments and I will be staying here again.

  • Stayed: November 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank OldGlory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeris S, General Manager at Days Inn des Moines-West Clive, responded to this reviewResponded 26 December 2013

Dear Traveler,

Thank you for staying with us. Our staff has been working diligently to address any issues our customers need assistance with. If you need anything in the near future with your stay with us please ask for me and I will be happy to assist you anytime.

Thank you again.

Kind Regards
Days Inn Clive

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753 - 757 of 757 reviews

Reviewed 2 September 2006

This summer my family and I went on a trip to Minnesota to the wilderness. After 7 days in the woods with out the luxuries of home we started back home.

Our stories starts as day is near ending and the nine of us are wanting only a bed and real Bathroom. We have traveled as far as near Des Moines,Iowa. I had called from the cell to get a room for the night at a Ramada Inn in Clive Iowa a town on the outskirts. I had thought a Ramada would be a safe place for my children and grandchildren in a strange town. WRONG.

Up on entering the room we got a call before the bags were dropped asking if the room was ok. Now after a week in the woods anything with running water looked fine. We said ok. Later found the usual motel things we could have complained about. Bathroom door would not shut tight. After a week in a outhouse who cares if the door doesn't shut tight. There was some water damage to both rooms rented but decor was not important only that bed and shower.

We ordered Pizza ate and all were asleep early. Men in one room Adult women in the other.
Now the women were ages 68, 49, 48, and 20. In that room that my Daughter paid for in Cash. This is the important part. She paid for this room and they didn't know where I slept for the night. The room next door was paid for by Mom with her credit card but we let the Guys sleep together with my 37 year old son in charge. He said they were quiet and asleep as all were tired from a busy week and traveling in the car. Oh and a short swim in the pool before the food arrived.

The next morning it was up at 7:00 A.M. for another 14 hrs. to Shreveport. We ate then went back to the rooms and got ready. Son and Oldest Daughter were the last to leave the rooms as she had to pile the towels, clean off counter in bath and make sure the maids have and easy time cleaning up after us. Son is at the door saying hurry up we need to get on the road. Room is left as we found Except for someone's adapter cord they had left we turned in at the desk the night before.

Now for the important part. I turned in the keys we were given. We got on our merry way. At 11:17:51 a.m. some 3 hrs. after we left I get a call on my cell by some man with an accent I can hardly understand telling me there was damage in the room. My daughter paid cash for. I told him only woman stayed in that room and nothing was out of place when we left. Why was he calling me the person who paid for the other room with a credit card?

Thinking that was the end of it and thinking they must have gotten the room numbers mixed up we got home that night at 10:00 p.m. All thinking what a great trip for the Family and memories to last a life time. Later the next week my Daughter gets a letter from the Clive Police Force she has a Police record for destruction of property. You would have to know her to know how funny this is. This is a woman who catches fly's in her house to only let them go outside. Destroy anything in not in her nature. Or any of us let alone steal one of the butt ugly motel drapes they say was missing.

Now the best part. I who did not have my name or credit card number on the room they said was damaged, got my Credit card bill yesterday and found a charge of $350.00 to it from that RAMADA motel in Clive Iowa. Does it sound to you like a Scam and can they charge any room number damage to any credit card they want and claim you did the damage real or not.

THIS IS A WARNING to all who travel and use your credit cards. When leaving a motel maybe we should Demand a room check and sign off before we leave the room so this SCAM will not happen again. Be forwarned there is one Motel that is making money by claiming you are doing damage and making charges to any credit card that they think they can get money from. This leaves a bad taste in my mouth for the whole state of Iowa. Won't go there and give them my money on the next trip north.

  • Stayed: August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
3  Thank buffmeistersmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaclive, Manager at Days Inn des Moines-West Clive, responded to this reviewResponded 27 December 2009

This was under an old management company for this property. We have no records of this event.

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A TripAdvisor Member
Phoenix
14
Reviewed 10 July 2006

We stayed at this Ramada, formerly a Fairfield Inn, in June 2006. It was always a nice Fairfield Inn, but Ramada (as usual) has let the place run down.

The breakfast bar was substandard compared with Fairfield, the A/C did not work properly, the sheets on the bed were dirty, the furniture was in need of repair, and paint was peeling everywhere.

The hotel also seemed to cater to construction crews working long-term. Nothing wrong with that -I am in construction too- but the hotel seems to have gone to a workers' hostel type of motel.

Stayed: June 2006
4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaclive, Manager at Days Inn des Moines-West Clive, responded to this reviewResponded 27 December 2009

This was under an old management company. Things have been improved, and we have done renovations.

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A TripAdvisor Member
Anamosa, IA
14
Reviewed 27 April 2005

I booked three rooms online, two nonsmoking/one smoking. When checking in, I was told I had THREE smoking rooms. The others in my party were not happy about getting a smoking room and this could not be changed as the place was booked. My room was not bad smelling, but the other two rooms were awful. We were there about half an hour and the manager came to the rooms and was able to switch one to a nonsmoking room. In the second, she used the ionizer and got most of the smell out. The staff was very friendly and accommodating. Service was great. Although the rooms were disappointingly small, they had all the ammenities needed for a comfortable night. The continental breakfast was adequate. For the price, I would stay someplace else, but you can't beat their service and willingness to make things right.

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeris S, General Manager at Days Inn des Moines-West Clive, responded to this reviewResponded 26 December 2013

Dear Traveler,

Thank you for staying with us. Our staff has been working diligently to address any issues our customers need assistance with. If you need anything in the near future with your stay with us please ask for me and I will be happy to assist you anytime.

Thank you again.

Kind Regards
Days Inn Clive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2015
Google Translation

  • Stayed: June 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank MGWorld17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInnClive, Guest Relations Manager at Days Inn des Moines-West Clive, responded to this reviewResponded 2 June 2015
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn des Moines-West Clive

Address: 1600 NW 114th St, Clive, IA 50325-7071
Phone Number:
Region: United States > Iowa > Clive
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Clive
Price Range: £39 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn des Moines-West Clive 2*
Number of rooms: 131
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Also Known As:
Days Inn Clive Valley West Hotel Clive
Ramada Clive
Clive Ramada
Days Inn Des Moines-West Clive Iowa

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