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“Safe, compassionate, transportation provided”

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Heartland Inn - Coralville
Ranked #16 of 21 Hotels in Coralville
Reviewed 18 January 2014

Needing a place to call home while visiting a patient at the VA or Iowa City Hospital? This was a perfect solution for us. The breakfast is pretty good! We did not eat at the other meal times but did enjoy the warm cookies in the evenings. A shuttle runs every half hour until 8 p.m. during weekdays and 5 p.m. weekends. The drivers were so compassionate. Hotel staff was also courteous and flexible. We needed to stay an extra night and book a handicapped accessible room due to a snow event that prevented us from going home and they were efficient and helpful. If you want "luxurious," this isn't it. Our room was a bit too toasty and we battled the heater a bit, but no big deal. But if you need clean, friendly, safe and accessible because you want to concentrate on the wellness of a family member, this is a wise choice.

  • Stayed: January 2014, travelled with family
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Thank Junebug327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Heartland Inn - Coralville, responded to this reviewResponded 20 January 2014

Dear Junebug 327,

Thank you so much for all of the kind compliments. We really do try to provide a nice environment at a reasonable price, especially for our hospital patients. I will pass the positive compliments along to our shuttle drivers as well. You are so correct in your assessment of our shuttle drivers, they are just so thoughtful and caring. AND, they have a pretty demanding schedule with the every 1/2 hour runs. I am glad to hear that you were able to enjoy some warm cookies....they are so tasty!! Thank you again for taking the time to provide us with your feedback. Stay warm this winter!! Debbie Bullion
General Manager

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153 - 159 of 220 reviews

Reviewed 6 January 2014

We spent one night here after an Iowa basketball game. Location can't be beat. We were able to walk to Carver Hawkeye Arena. There are many restaurants within walking distance.

The hotel itself is no more than a 2 star. Room was clean but can tell it has had some raucous party-goers. There have been some updates to the room including the desk and night stands. Decor otherwise is dated. There was no room safe.

The halls were quite dirty with empty water bottles and actually saw some vomit.

Stayed: December 2013, travelled as a couple
Thank BocciCrazedIowans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Heartland Inn - Coralville, responded to this reviewResponded 8 January 2014

Dear Bocci Crazed Iowan,

Thank you for reviewing the Heartland Inn. I agree, the location is great for Haweye fans!! We do enjoy accommodating large amounts of Hawkeye fans for all of the various sports!!! AND, the good news is that if you are on a budget, we are a great value!

Also, I am glad that you noticed our recent updates. I do want to apologize for the condition of the hallway. I think that you were probably a guest here on New Year's Eve. Unfortunately, New Year's Eve does not bring out the best in some people's judgment on many levels....as you witnessed in the hallway.

So. Bocci Crazed Iowa, thank you again for you recent stay. I hope that you will consider staying with us again. We promise a clean room and a clean hallway!!

Happy New Year!!
Debbie Bullion
General Manager

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Reviewed 31 December 2013

We stayed here for one night and were pretty impressed with how clean this hotel was. The bathroom was clean, clean, even in the corners of the floor and shower, where we usually find mold or at best, brown icky stuff! Towels and linens were plentiful. We thought the carpet needed some cleaning, but the room smelled clean. Great TV, no dust on furniture, updated lamps and furniture..

We were asked what floor we wanted and the desk clerks were all young and helpful. Good customer service. Fresh cookies the night we arrived.

We chose this from hotels.com because I searched for hotels with tempurpedic beds....Heartland did not have those, but did have pillow-tops that were just as comfortable.

It was way below zero outside, yet we did not have drafts, so that was good. The hotel is centrally located and we had no trouble finding our way around. There were lots of restaurants around the hotel.

The hotel sits pretty much in the middle of Iowa City/Coralville and I would stay here again when I come back to Iowa.

There was a bettter-than-continental-breakfast with even gravy and biscuits and freshly made pancakes. Coffee was fresh [would rather have had real half and half, but it was okay]

Room Tip: Rooms close to front desk are rather noisy. We just turned the air on and drowned out the late revel...
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  • Stayed: December 2013, travelled with family
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Thank MelanieMcDo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, Manager at Heartland Inn - Coralville, responded to this reviewResponded 2 January 2014

Thank you Melanie!!
How wonderful to read such a great review!! Our housekeeping staff puts every effort .... and then some ....into keeping the hotel super clean and we are so glad that you noticed. I do apologize for the carpet . That room had very recently been shampooed, so I will have to double check our carpet shampooer. (Perhaps it is not working at it's capacity)
I am glad that you enjoyed our great breakfast.....it is a good way to start the day!! I also hope that you did get a fresh cookie!! They taste as yummy as they smell!
The very best compliment that you could ever give us is to return
to stay with us again sometime!!
Happy New Year and thank you again for the fabulous review.!!

Debbie Bullion
General Manager

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Reviewed 26 November 2013

Last weekend we stayed at the Heartland for a basketball game vs. Penn Friday and a football game vs. Michigan on Saturday. This is the best property without question for out-of-towners wanting to see Iowa basketball or football. You can even walk! We walked to Carver Hawkeye Arena no problem. On the way to the arena there is are restaurant/bars Old Chicago, The Vine Tavern, as well as Wig and Pen. Conclusion: the location cannot be beat.

As far as the room, I would say that it was a good room. My only complaint was the damn toilet would not flush unless you held down on the flush lever. The room was clean and well appointed with a large flat screen TV and also a refrigerator.

As far as the breakfast, well, it was free. They had biscuits and gravy and the biscuits were nearly frozen, even after the hot gravy sat on top of them. There was also yogurt, fruit, cereal, etc, which were good but the biscuits and gravy were disappointing.

Overall, I would definitely recommend this property when I visit my alma mater; we will be back again soon!

Room Tip: Our room was near the lobby on the third floor which worked out well!
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  • Stayed: November 2013, travelled as a couple
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Thank M J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Heartland Inn - Coralville, responded to this reviewResponded 5 December 2013

Bearfan78,

First of all, thank you for taking the time to review your stay with us!! Our location is definitely unbeatable, not just for our guests, but for our staff as well. It is so much fun to have Hawkeye fans stay with us for all of the various sporting events throughout the year. (as well as the "other" fans) We feel that we have the greatest bunch of guests in town!!
I do apologize for the toilet issue...just be sure to let us know any time that you have a problem with your room and we will have the problem corrected as soon as possible.
Yikes, we try never to serve frozen biscuits.....obviously, we need to make some adjustments to our breakfast preparation routine!! Thank you for letting us know of the problem.
The very best compliment that we can ever receive is for a guest to return for more stays, so we definitely appreciate the fact that not only you would recommend us to other travelers, but also that you will stay with us again in the future.
Thank you again!!
Debbie B.

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Reviewed 9 November 2013

Not sure why the entrances are filled with people smoking day and night. The smell lingers and the hotel hallways and carpet are not clean. Busy property and full parking lot except on weekend. Granite sinks and flat panel TVs but the rest of the room and bathroom were rundown.

  • Stayed: November 2013, travelled on business
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1  Thank WIFamilyTraveler555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Heartland Inn - Coralville, responded to this reviewResponded 11 November 2013

Thank you for your recent review. I would like to apologize for the other guests smoking outside the hotel. Since we do not allow smoking inside the hotel, guests really don't have a choice , but to smoke outside. The good news is that they are not smoking in the rooms. We do have several contractors staying here, building the new Children's Hospital, and unfortunately, with the rain last week, they track in an inordinate amount of dirt/mud from the jobsite. We do try to keep on top of their tracking in and out....but, I must admit, some days it is a losing battle. I do apologize. Again, thank you so very for your feedback and for staying with us!!! We appreciate it!!!

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Reviewed 9 November 2013

Heartland Inn was a God send for my husband and I as we underwent treatments at the University of Iowa Hospital! Reasonable rates, great food, shuttle service, coffee is allways on, friendly staff, clean rooms, comfortable beds, just can't beat it! It's been our home away from home for 3 months. THANK YOU HEARTLAND INN!!!!!!!!!!!!!!!!

  • Stayed: August 2013, travelled as a couple
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Thank donna g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Heartland Inn - Coralville, responded to this reviewResponded 11 November 2013

Donna,

Thank for your recent review!!! We appreciate the positive feedback!! I am glad that you stayed with us!!! We strive to make our hospital guests as comfortable as possible. I am so happy that we were able to make your stay feel like home!!! We do receive many compliments on the convenience of our shuttle, especially since it runs every 1/2 hour all day long. We also appreciate the compliments regarding the clean rooms and friendly staff....it is fabulous to have our efforts noticed!!! We wish you the best on your Husband's recovery!!!

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Reviewed 6 November 2013

Stayed on business during the University of Iowa's Homecoming. As fans of the visiting team, we were treated incredibly well and appreciated the hospitality. Check-in was smooth, and each of our room guests received courtesy calls to make sure that everything with the room was up to standard. Room was clean, well cared for, and plenty comfortable.

The property itself is a little dated, but for the rate you'll pay it's more than a good value. Great place to stay if you're a no frills type of guest that expects to be well looked after.

  • Stayed: October 2013, travelled on business
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Thank vicmaurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Heartland Inn - Coralville, responded to this reviewResponded 11 November 2013

Vic,
Thank you for your recent review. We really appreciate the feedback!! We do enjoy our sports fans, they make our weekends fun!!! I am happy that your stay with us was a comfortable one!! As you noted, we take good care of our guests and provide a good value at the same time!! We look forward to providing quality accommodations for you the next time your team travels our way!!!

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Additional Information about Heartland Inn - Coralville

Address: 87 2nd St, Coralville, IA 52241-2603
Region: United States > Iowa > Coralville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 21 Hotels in Coralville
Price Range: £63 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heartland Inn - Coralville 2*
Number of rooms: 169
Official Description (provided by the hotel):
NEWLY REMODELED, independent hotel located off of I-80 on the Coralville/Iowa City divide, the Heartland Inn is the closest hotel to both the University of Iowa Hospitals and Clinics and the VA Hospital. We are just minutes from Kinnick Stadium, Carver Hawkeye Arena and the Coral Ridge Mall. Our hotel offers complimentary shuttle service to and from both hospitals and great hospital rates. We also offer shuttle service to and from reception venues in the surrounding areas. To add to our value, the rates include complimentary parking for bus truck or car, extended continental breakfast, wifi, and light evening meals Mon-Thursday evening. The Heartland Inn Coralville is a 100% smoke free facility with a AAA 2 Diamond rating. ... more   less 
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Also Known As:
Heartland Inn - Coralville Hotel Coralville
Heartland Inn - Coralville Iowa

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