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Country Inn & Suites By Carlson, Coralville
Ranked #6 of 18 Hotels in Coralville
Ottumwa,Iowa
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“It was ok”
3 of 5 bubbles Reviewed 24 March 2013

This hotel was somewhat inexpensive, therefore I would stay here again considering it was a decent hotel that did not cost alot. This is an "ok" hotel but definately outdated. The rooms feel dark and old. The breakfast was "ok". The hotel was clean and I would stay there again, but I would not recommend it to somebody that is expecting anything fancy. This is located just down the road from the mall and right nect to Culvers, Cosco, Gordmans, Kohls, and many other resturants and stores, therefore the location is great.

Stayed January 2013, travelled with family
Helpful?
Thank brittanymc87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 27 March 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the location of our hotel, and hope we can invite you back to enjoy one of our suites. We look forward to your next stay.

Sincerely,
Management
Country Inn and Suites, Coralville, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

339 reviews from our community

Traveller rating
    146
    96
    46
    25
    26
See reviews for
169
55
11
68
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Topeka, Kansas
Level Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 24 March 2013

We stayed here on our way to West Branch, Iowa on a Friday night. We made reservations a couple days ahead and got two queen non smoking rooms. You can tell this hotel has been here a while due to the looks of it, but it is kept up well. Hot tub was very overly hot and I told the front desk about it but an hour later when we left the pool area, it still was so hot you couldn't sit in it. The regular pool was a decent temperature so we mainly stayed in there. They had quite a few things to choose from on the breakfast. They had one type of oatmeal with add ins you could put in it, I would have rather had the individual flavored packets to choose from on this. Over all it is a nice hotel and we would stay there again if we were in this area as long as we could get a good price. We got the manager's special price of $91.20 plus tax which to me is a little high but the AAA rate and senior rates were both $8 higher than the manger's special.

  • Stayed March 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cricket6886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 27 March 2013
We are thrilled to see that you enjoyed your time at the hotel.
On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,
Management
Country Inn and Suites, Coralville, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LINCOLN
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 14 March 2013

The hotel allowed me to get 2 rooms one bad weather night at an agent rate. We were travelling to Chicago with my mother-in-law and they gave us two very nice rooms on a wintery night. The hotel was clean, had a very nice breakfast, good staff, and the value was great.

  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PEARL1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 20 March 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the rooms and the breakfast. We look forward to your next stay and are very happy you made it home safe!!!

Sincerely,
Management
Country Inn and Suites, Coralville, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
woodstock, il
2 reviews
5 of 5 bubbles Reviewed 12 March 2013

This hotel was perfectly situated to the interstate and the accommodations were excellent. The staff was very courteous and helpful and made my stay a very positive one. The breakfasts were presented nicely and quite filling! Lloyd at the front desk was so kind and made everyone very comfortable. The meeting room was well appointed and the perfect place for our event. Thank you all for making the weekend so enjoyable! I would recommend this hotel to others and will stay there the next time I'm in the area.

  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank barb b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 27 March 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel! I have shared your comments with Lloyd, as well as the rest of our staff. We are very extcited to have you back! We look forward to your next stay.

Sincerely,
Management
Country Inn and Suites, Coralville, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Loyal, Wisconsin
2 reviews
4 of 5 bubbles Reviewed 7 March 2013

Easy to get to and located right where we needed to be. The room was clean and smelled fresh. We had a very comfortable nights sleep even though there were several groups of young people in our area. The staff was very courteous and helpful with our request for extra pillows and recommendation of an economical place to eat nearby. Will definitely recommend this hotel to our family and friends stay here again.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mkoskiloyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 11 March 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel, as well as our staff. We look forward to your next stay.

Sincerely,
Management
Country Inn and Suites Coralville, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corbin
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 6 March 2013

First the Good.... Nice failry well maintained building...Nice indoor pool and spa... Great complimentary breakfast.... This place could easily be so much better with just a little help. The problems I had on my 3 night stay were not terrible but could have easily been made better. The biggest issue is the staff mostly younger kids who dont really care about their job you can tell that when they answer the phone. They advertise in the bathroom and on their book on the nightstand said if you have forgot anything just call the front desk,,, that is unless you need toothpaste then the boy at the desk give you a sorrowful look and says "dont think we have any we ran out" Whent to the spa one evening sign on the door said out of order for one hour so I came back an hour later sign still there asked the clerk and he said " I forgot to take it down" So after swimming and sitting in the spa for 20 minutes I came out and removed the sign for him and took to the desk and he gave me a funny look and said "oh yeah" The first morning I stayed breakfast was great omlets and bacon the next morning it snowed so the breakfast lady did not make it in but the clerk sitting in the breakfast room watching tv was proud to tell you he had set out some bagels. The room was good with flat screen tv micro and fridge but you could not have the fridge and micorwave plugged in at the same time as only the bottom plug worked. The cleaning lady came every day and left clean towels and kind of made the bed but left stuff on the floor and empty pizza boxes on the trash can. A good manager could make this a nice place to stay that folks would want to come back too but I probably wont be back.

  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank travelerCorbin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 11 March 2013
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly, and ask for Dustyn, the General Manager.

Sincerely
Management
Country Inn and Suites Coralville, IA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beloit, WI
1 review
4 of 5 bubbles Reviewed 1 March 2013

I stayed here for the weekend with my small children and it was wonderful!! The hotel lobby was spacious and clean, the staff friendly, the room was spacious and well done. The best part was the pool & hot tub area. The pool was actually WARM!! I could get in there and play with the kids without freezing. It was clean and towels were well stocked. The only issue was the breakfast food wasn't well stocked. They were continually running out of things and then it would take a long time to be replaced. Overall a great place to stay!!!

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jdgile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 11 March 2013
We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,
Management
Country Inn and Suites Coralville, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Coralville

Property: Country Inn & Suites By Carlson, Coralville
Address: 2571 Heartland Pl, Coralville, IA 52241-2813
Phone Number:
Region: United States > Iowa > Coralville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Coralville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Coralville 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Country Inn Coralville
Coralville Country Inn
Country Inn & Suites By Carlson, Coralville Iowa

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