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“Not impressed....” 1 of 5 bubbles
Review of Country Inn & Suites By Carlson, Coralville

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Country Inn & Suites By Carlson, Coralville
Ranked #7 of 18 Hotels in Coralville
Saint Cloud, Minnesota
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Not impressed....”
1 of 5 bubbles Reviewed 3 October 2013

Thank God this was just an overnight stay. The hotel was gross. The first room we were assigned had not been cleaned from the night before. Went back to the desk where the clerk told us that happens all the time. Second room had been cleaned but poorly. It was late at night so we just decided to live with it and left early in the morning. I would never stay here again.

Room Tip: Don't stay here.
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  • Stayed February 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank mshoppus182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 7 October 2013
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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340 reviews from our community

Traveller rating
    146
    96
    46
    26
    26
See reviews for
170
55
11
68
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Appleton, Wisconsin
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 2 October 2013 via mobile

We stay at this chain frequently so we expect a bit more. First of all, the staff was the jewel of this location. The room seemed a bit worn and its been years since I saw a king size bed so low quality. The mattress was thin and the bed was low compared to most. Wifi was very good and breakfast was also. There were no cookies in the lobby the first four hours we were there. The location was great, but not sure I could recommend it.

Stayed September 2013, travelled as a couple
Helpful?
Thank CheeseMom52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 8 October 2013
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Please reach out to any of our employees directly should you have any concerns during or after your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingsport, Tennessee
Level Contributor
187 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed 2 October 2013

I had made reservations for a small family reunion by internet. The staff was easy to work with and the location far exceeded our expectations when we arrived. Great location - restaurants and shopping nearby. Room was clean and comfortable. Cookies were a real hit with my husband and the complimentary breakfast was better than in many chain hotels. Internet and TV worked fine. We had never staying in a Country Inn & Suites before and will certainly consider them again in the future!

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EastTNTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 8 October 2013
We are thrilled to see that you enjoyed your time at the hotel. We are happy you enjoyed everything our hotel has to offer. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
5 of 5 bubbles Reviewed 6 September 2013

We have travelled to and through Iowa City (Coralvile) several times and have chosen this Country Inn & Suites to be our prefered stop. It is conveniently located just off I-80 and near I-380, near good restaurants and a movie theater. The hotel is quiet, nicely decorated and the staff very friendly. We have stayed there three times now and will be back in the Spring. Highly recommended.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 8 October 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel, as well as our staff. We shared your comments with the staff and they were pleased to here about your review. We look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 5 September 2013

We have stayed in a number of Country Inn and Suites by Carlson, but have come to expect that the one in Coralville is consistently very nice! It is the halfway point from Milwaukee to Omaha so we enjoy stopping here each time we visit my sister in Omaha. We especially enjoyed the breakfast -- it was hot and tasty! My husband also enjoys the delicious cookies at the front desk!

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Veronica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 8 October 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our "Be Our Guest" Breakfast as well as our complimentary cookies. We look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brookings, South Dakota
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 20 August 2013

Coralville is a suburb of Iowa City, but a convenient location. It is next to a Culver's restaruant, which is next to a Walgreen's Drug Store and across the street from a gas station. Clean and friendly facility. Have stayed there on two occasions. Great spot.

Room Tip: The exit is right after a construction zone so be sure you are in the right hand lane before a truck...
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  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bobjan415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 21 August 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us in Coralvile. We pride ourselves in taking care of our guests and find it super rewarding when we hear comments like yours! We look forward to your next stay.

Sincerely,
Management
Country Inn and Suites Coralville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 August 2013

I have stayed at many Country Inn & Suites, it is my preferred brand, this specific property had a great location, easy access to the interstate, and the mall. There were many restaurants & eateries available nearby also. The hotel had my reservation correct and was extremely nice and pleasant upon my late arrival. The room was nicely updated, the air conditioning worked extra well, and the room and bathroom super clean too. The bath room was large and spacious, not to mention the great hot water and spectacular water pressure. The room was quiet also so I slept great. The staff was really friendly & courteous at all hours.

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1bridget1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, 21 August 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and everything our hotel had to offer, as well as the area we are located. Your comments are greatly appreciated. We look forward to your next stay.

Sincerely,
Management
Country Inn and Suites Coralville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Coralville

Property: Country Inn & Suites By Carlson, Coralville
Address: 2571 Heartland Pl, Coralville, IA 52241-2813
Phone Number:
Region: United States > Iowa > Coralville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Coralville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Coralville 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Country Inn Coralville
Coralville Country Inn
Country Inn & Suites By Carlson, Coralville Iowa

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