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“Won't stay here again”

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BEST WESTERN Cantebury Inn & Suites
Ranked #15 of 18 Hotels in Coralville
Slidell, Louisiana
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Won't stay here again”
1 of 5 bubbles Reviewed 9 April 2014 via mobile

The theme part of it was somewhat cool, the jacuzzi in the room was great, the food at the attached restaurant was fabulous (try the Beef Wellington, better tan what I had in England!) but that's where the good stops! The first night neither air conditioners in the 2 floor suite worked, maintenance came up in the middle of the night (we were on the second floor poolside & it was like an oven in our room) & wasn't able to fix it....he told us to open the window (one very small one). After sleeping with the window open and breathing ice cold air all night, lucky us woke up with sore throats! The bathroom, bedroom, and living room were all extremely small, the carpet was worn & dirty (next to our bed was a hole under the carpet) the fridge barely worked and no microwave! On an upside if your a smoker they actually have smoking rooms and that was awesome! Last but not least on our 2nd day the housekeeping staff knocked, entered a proceeded to clean with us in there and my husband naked in bed! Under the covers of course, but still! They didn't understand or speak English, they just kept repeating "we clean, we clean". After finally getting them out and calling the front desk and complaining about that and the air still didn't work to the manager who didn't seem particularly concerned they knocked $40.00 off our bill, gee thanks! I know people that were given free nights for far less, this hotel was way overpriced for what you get! We travel a lot with our business and this was anything but the BEST western! There are far better hotels in the area for the same price.

Stayed April 2014, travelled on business
Helpful?
3 Thank Vicki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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447 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Any
English first
Level Contributor
164 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 28 March 2014

We pricelined this location just an hour before arrival. It's an interesting place. Restaurant seemed to have a good menu, but didn't eat as we weren't hungry. Each room is different. Did hear some noise from other visitors, but wasn't a big deal. Housekeeping did let themselves in our room in the morning, without knocking! Surprise! But, bed was comfortable, internet worked, it was clean, etc. The complimentary continental breakfast was just okay...seemed a little haphazard. Orange juice was really watered down. Just had yogurt, bowl of cereal and bagel. So, so.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UWRF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coralville, Iowa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

LOVE, LOVE this hotel!! We've had a long term stay, and it's great. Location is great. Close to University of Iowa Hospitals and Clinics. Close to Coral Ridge Mall, which has lots of great stores, a movie theatre, a Children's museum and a beautiful skating ring inside the mall. Nice food court and some other great restaurants nearby. Iowa City's world renowned Pedestrian Mall is wonderful and a few minutes away. Iowa City library, which is large and beautiful is on the Pedestrian Mall Hotel itself is lovely and has rooms with different themes to offer.. Rooms are kept very clean. Great, big and clean pool, with an area of tables and chairs. Very relaxing to sit there. Breakfast every morning has lots to offer. Downstairs is House of Lords restaurant, which is also very good. Staff is wonderful, Very helpful and accommodating. Rates are excellent and very competitive. This will always be my go-to place in Coralville, Iowa City and the surrounding areas. A gem and a great find!!! One more thing, over the past thirty or more years, I have travelled quite a bit and this hotel really stands out! Check it out. You will love it too!! G and M

Room Tip: Lots to different themed rooms. Some with whirlpools. Great for business travel, singles, couples an...
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RainbowRose2022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clearwater, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 19 March 2014

Although a bit dreary looking in the decor and hallways, the room was clean and the bed comfortable. Decent hot breakfast, a bit more than your average hotel breakfast. Overall its a good place to stay, with a nice heated pool and quite rooms. Will stay again and recommend.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank FloridaRes_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pekin, United States
1 review
4 of 5 bubbles Reviewed 11 March 2014

My fiance and I stayed at this Best Western as a quick get away for his birthday. It caught my eye because of the theme and the fact that there were smoking rooms available. Many people would complain about the fact that they allow it, but there are people out there that still smoke. I was amazed at the room when we arrived. I wish the TV was closer to the bed because we usually sleep with the TV on, but it was a quick move and we were set. I would definitely recommend this to anyone looking for a getaway that doesn't cost an arm and a leg. We will go back again and again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Chelsea D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urbandale, Iowa
Level Contributor
5 reviews
5 hotel reviews
4 of 5 bubbles Reviewed 10 March 2014

Overall very good experience. Hotel was clean. Older but clean. Staff went above and beyond to make sure our needs were met. We ate dinner in the restaurant/lounge. They have a good selection and feed was good. Quaint atmosphere. Everyone should experience the lounge. Our favorite part.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

My company has it's employees stay here whenever we are in town. I've stayed at the Best Western Cantebury Inn many times, sometimes for a month. Great location, clean rooms, nice pool, friendly staff, and it was going through a renovation the last time I was here in early January, 2014. The renovation did not affect me nor did I hear the work being done at any point.

If you're traveling for business, the hotel does offer a nice discount if you're on file with them. It is about two blocks from the Iowa River Landing area and the Iowa River Power Restaurant (awesome Sunday brunch), not to mention the University of Iowa is around the corner. Everyone I've mentioned this place to seems to know where I'm talking about but has never stayed there. I highly recommend it! Side note: the restaurant downstairs (not owned by the hotel) is good for drinks but the food is ...meh.

Room Tip: Rooms on the outer perimeter rather than poolside tend to be quieter and larger.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roadwarrior1890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Cantebury Inn & Suites

Property: BEST WESTERN Cantebury Inn & Suites
Address: 704 1st Avenue, Coralville, IA 52241
Phone Number:
Region: United States > Iowa > Coralville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Coralville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Cantebury Inn & Suites 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Best Western Cantebury Inn & Suites, is centrally located off the 1st ave exit,in Coralville,across from the Iowa River Landing.This property has a Old World Charm, but we are continously upgrading the property with modern amenities like NEW WIFI NEtwork, new RFID Door Locks, new Breakfast room, new Furniture and Mattresses in many rooms, new Artwork,new Roof..all with minimal inconvenience or noise to our guest. We have a nice Indoor pool, Fitness Room, Complementary WIFI All over the property,We also offer a Excellent Complementary HOT Breakfast in the morning, which includes, FRESH HOT Waffles, Eggs,Meat,Milk,Cereals,Juices,, *Pets allowed in Smoking rooms Only*. Cathedral ceilings and a large fireplace are an inviting change to a new conference room of 825 square feet of meeting space. We offer Standard Rooms,Two Room Suites,Suites with Hot Tubs,so whether you are on business or travelling with family, or want to spend a special night out with your partner, ... more   less 
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Also Known As:
Best Western Cantebury Hotel Coralville
Best Western Cantebury Inn And Suites
Best Western Coralville
Coralville Best Western
BEST WESTERN Cantebury Inn & Suites Iowa/Coralville

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