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“Mediocre”

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Best Western Cantebury Inn & Suites
Ranked #14 of 20 Hotels in Coralville
Hagerstown, Indiana, USA
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Mediocre”
Reviewed 20 July 2014

We chose this hotel based on reviews and price. Frankly, we're baffled about the high ratings from so many people.Maybe these are people attending U of I football games where some of the comforts we have come to expect don't matter.
This hotel has those air conditioners that we've experienced at several hotels. It's the heat/air combo and each room has its own unit. For some reason, these units do not remove humidity from the room, so you have this cold, clammy air the entire time.
The restaurant at this hotel is really very good. The free breakfast was average. It is served by the pool, which isn't the best setting for breakfast.
Some people have raved about the decor of the hotel. We think it's kind of tacky, but to each his own.

We won't be staying at this hotel again on our travels through Iowa.

Room Tip: Ask for a first floor room but away from the pool.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Dan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curtis W, Guest Relations Manager at Best Western Cantebury Inn & Suites, responded to this review, 19 August 2014
Thank you for taking the time to comment about your experience.

I am glad you had a good experience in our restaurant and with our breakfast. We are sorry the rest of your experience did not meet your expectations.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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476 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
OHIO
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 July 2014 via mobile

Halls and such have an old decor from late 70s early 80s. Carpets look vintage. Rooms are clean and decent sized. Bathroom is small. Sink and vanity are outside in room. Pool is inside and very nice. The pool area has a few games and doubles as breakfast area. It is warm there because the rooms overlooking this area vent air-conditioners there. They have a nice restaraunt downstairs. They could use? Overall a nice stop for families. Can't complain too much for the price. Want nicer, pass this one up.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steelblu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curtis W, Guest Relations Manager at Best Western Cantebury Inn & Suites, responded to this review, 19 August 2014
Thank you for you taking the time to comment about your experience.

We are sorry our hotel didn't meet all of your expectations, but we are glad we had the opportunity to serve you. We are hoping that our current renovations will address some of your viewpoints, and we hope we have the opportunity to serve you again.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanover
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2014

Very clean motel! The staff is friendly, knowledgeable and very nice. Pool is clean, as is the breakfast area. We stay there every time we come to the area. Definitely recommend this hotel for family, business, couples, hospital stay or anything.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Deanna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheldon, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

if you are looking for more than just a place to stay this is a place for you. we stayed in a king loft suite and it was great. we had a whirlpool tub off of the bedroom which felt great after a day on the road. a unique restaurant in the basement in mid-evil decor provided a great dining experience.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaVista, United States
1 review
Reviewed 29 June 2014

The room smelled, the breakfast area was hot and uncomfortable, the staff did not smile and were not pleasant (possibly language barrier), and one of the employees put a box on top of one of the breakfast tables (Disgusting!)

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mason City, IA
Level Contributor
8 reviews
3 hotel reviews
Reviewed 24 June 2014

This is a nice hotel and rooms were very clean and taken care of. The staff were very nice and helpful and the pool area is kind of a neat location. The breakfast in the morning wasn't just donuts which was nice. They had eggs, sausage and waffles. The decor is a bit dated and there were places where you could tell the hotel needed some updates but all in all my family and I had a good experience at this hotel.

Room Tip: We got a suite which I highly recommend for a family of four
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brichie77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Checotah, United States
1 review
Reviewed 23 June 2014

I was over all happy with my stay the staff was friendly and helpful, the room was clean and bed was comfortable. The bathroom was very small, the Breakfast was good but the pool area was so hot it was unpleasant. The desk clerk did say that they were working on that and had plans on moving breakfast to a new location soon. this is my second stay at this motel and will stay again if work brings me to the area again, how ever the restaurant the staff was very slow and food was very high priced I waited a long time to order and even longer time to receive my food and the waitress never once refilled my tea glass. Which should have been no problem seeing there were only two other parties besides my self dinning.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Elaine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Cantebury Inn & Suites

Property: Best Western Cantebury Inn & Suites
Address: 704 1st Ave, Coralville, IA 52241-2104
Phone Number:
Region: United States > Iowa > Coralville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Coralville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Cantebury Inn & Suites 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Best Western Cantebury Inn & Suites, is centrally located off the 1st ave exit,in Coralville,across from the Iowa River Landing.This property has a Old World Charm, but we are continously upgrading the property with modern amenities like NEW WIFI NEtwork, new RFID Door Locks, new Breakfast room, new Furniture and Mattresses in many rooms, new Artwork,new Roof..all with minimal inconvenience or noise to our guest. We have a nice Indoor pool, Fitness Room, Complementary WIFI All over the property,We also offer a Excellent Complementary HOT Breakfast in the morning, which includes, FRESH HOT Waffles, Eggs,Meat,Milk,Cereals,Juices,, *Pets allowed in Smoking rooms Only*. Cathedral ceilings and a large fireplace are an inviting change to a new conference room of 825 square feet of meeting space. We offer Standard Rooms,Two Room Suites,Suites with Hot Tubs,so whether you are on business or travelling with family, or want to spend a special night out with your partner, ... more   less 
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Also Known As:
Best Western Cantebury Inn And Suites
Best Western Cantebury Hotel Coralville
Best Western Coralville
Coralville Best Western
Best Western Cantebury Inn & Suites Iowa/Coralville

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