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“Not for the Physically Challenged”

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Best Western Cantebury Inn & Suites
Ranked #15 of 21 Hotels in Coralville
Reviewed 22 July 2014

This is an older property and it shows in that the bathroom is small with the vanity in the bedroom itself. A positive point is that the staff was friendly and the room was clean. The most serious issue is that this is a two story property, with a lower level restaurant, with no elevator. The only way to access the restaurant is to use a very steep and narrow stairway. There was a Mexican restaurant right across the parking lot that was easily accessed and there are fast food outlets withing a short walking distance.

  • Stayed: July 2014, travelled with friends
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1  Thank lafguy60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curtis W, Guest Relations Manager at Best Western Cantebury Inn & Suites, responded to this reviewResponded 19 August 2014

Thank you for taking the time to comment about your experience.

I am glad your room was cleaned to your expectations and our Front Desk Staff also met your expectations.

I hope you have an opportunity to come back, our award winning Restaurant & Pub, House of Lords would be able to serve you pool-side if you would desire.

Your feedback on the restroom is helpful as well. As we continue our renovations, we will take it under consideration.

Thank you.

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365 - 371 of 517 reviews

Reviewed 22 July 2014

Not hard to tell this was an old Holiday Inn Holidome. The first room we were put in I think the cleaning staff use that perfume to cover an odor and got carried away. Turned on the AC to air it out, got much worse. Ended up moving to another room which was fine. The breakfast was in the pool area which was VERY hot and humid. Should have gone there before my shower. Staff was very good and helpful.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Best Western
Thank D P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curtis W, Guest Relations Manager at Best Western Cantebury Inn & Suites, responded to this reviewResponded 19 August 2014

Thank you for taking the time to comment about your experience.

I am glad that our staff were able to exceed your expectations. We are currently renovating the property and your feedback regarding breakfast in the pool area is helpful in our process to enhance the level of service we provide.

We hope to see you again soon!

Thank you.

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Reviewed 21 July 2014

Our group rented multiple rooms for a 2 night stay. The staff was friendly for the most part. However, the interior seemed a bit dated. The bathrooms in the rooms are EXTREMELY small. On the last day we visited the complimentary breakfast area only to find cockroaches in the container holding the creamer. We checked out and left the hotel immediately.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
Thank Glenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curtis W, Guest Relations Manager at Best Western Cantebury Inn & Suites, responded to this reviewResponded 19 August 2014

Thank you for taking the time to comment about your experience.

We are sorry we were unable to meet your expectations.

Our hotel has been providing outstanding service for over 40 years. We would appreciate the opportunity to serve your family again. Please feel free to give me a call directly so I would be able to make that happen.

Thank you.

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Reviewed 20 July 2014

We chose this hotel based on reviews and price. Frankly, we're baffled about the high ratings from so many people.Maybe these are people attending U of I football games where some of the comforts we have come to expect don't matter.
This hotel has those air conditioners that we've experienced at several hotels. It's the heat/air combo and each room has its own unit. For some reason, these units do not remove humidity from the room, so you have this cold, clammy air the entire time.
The restaurant at this hotel is really very good. The free breakfast was average. It is served by the pool, which isn't the best setting for breakfast.
Some people have raved about the decor of the hotel. We think it's kind of tacky, but to each his own.

We won't be staying at this hotel again on our travels through Iowa.

Room Tip: Ask for a first floor room but away from the pool.
See more room tips
  • Stayed: July 2014, travelled as a couple
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Thank Dan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curtis W, Guest Relations Manager at Best Western Cantebury Inn & Suites, responded to this reviewResponded 19 August 2014

Thank you for taking the time to comment about your experience.

I am glad you had a good experience in our restaurant and with our breakfast. We are sorry the rest of your experience did not meet your expectations.

Thank you.

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Reviewed 11 July 2014 via mobile

Halls and such have an old decor from late 70s early 80s. Carpets look vintage. Rooms are clean and decent sized. Bathroom is small. Sink and vanity are outside in room. Pool is inside and very nice. The pool area has a few games and doubles as breakfast area. It is warm there because the rooms overlooking this area vent air-conditioners there. They have a nice restaraunt downstairs. They could use? Overall a nice stop for families. Can't complain too much for the price. Want nicer, pass this one up.

  • Stayed: July 2014
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Thank steelblu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curtis W, Guest Relations Manager at Best Western Cantebury Inn & Suites, responded to this reviewResponded 19 August 2014

Thank you for you taking the time to comment about your experience.

We are sorry our hotel didn't meet all of your expectations, but we are glad we had the opportunity to serve you. We are hoping that our current renovations will address some of your viewpoints, and we hope we have the opportunity to serve you again.

Thank you.

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Reviewed 2 July 2014

Very clean motel! The staff is friendly, knowledgeable and very nice. Pool is clean, as is the breakfast area. We stay there every time we come to the area. Definitely recommend this hotel for family, business, couples, hospital stay or anything.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Deanna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

if you are looking for more than just a place to stay this is a place for you. we stayed in a king loft suite and it was great. we had a whirlpool tub off of the bedroom which felt great after a day on the road. a unique restaurant in the basement in mid-evil decor provided a great dining experience.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Cantebury Inn & Suites

Address: 704 1st Ave, Coralville, IA 52241-2104
Phone Number:
Region: United States > Iowa > Coralville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Coralville
Price Range: £42 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Cantebury Inn & Suites 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Best Western Cantebury Inn & Suites, is centrally located off the 1st ave exit,in Coralville,across from the Iowa River Landing.This property has a Old World Charm, but we are continously upgrading the property with modern amenities like NEW WIFI NEtwork, new RFID Door Locks, new Breakfast room, new Furniture and Mattresses in many rooms, new Artwork,new Roof..all with minimal inconvenience or noise to our guest. We have a nice Indoor pool, Fitness Room, Complementary WIFI All over the property,We also offer a Excellent Complementary HOT Breakfast in the morning, which includes, FRESH HOT Waffles, Eggs,Meat,Milk,Cereals,Juices,, *Pets allowed in Smoking rooms Only*. Cathedral ceilings and a large fireplace are an inviting change to a new conference room of 825 square feet of meeting space. We offer Standard Rooms,Two Room Suites,Suites with Hot Tubs,so whether you are on business or travelling with family, or want to spend a special night out with your partner, ... more   less 
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Also Known As:
Best Western Cantebury Inn And Suites
Best Western Cantebury Hotel Coralville
Best Western Coralville
Coralville Best Western
Best Western Cantebury Inn & Suites Iowa/Coralville

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