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“Excellent Stay”

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Hampton Inn Iowa City / Coralville
Ranked #4 of 18 Hotels in Coralville
Certificate of Excellence
Chicago, United States
1 review
“Excellent Stay”
Reviewed 22 June 2014

Very nice hotel and complimentary breakfast. The breakfast was great, loved the biscuits and gravy. The rooms were clean and had a fresh scent. The staff was friendly and helpful with directions to the University of Iowa. We will stay here when visiting our college age student.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Leanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisPhillipsAGM, Front Office Manager at Hampton Inn Iowa City / Coralville, responded to this review, 27 June 2014
Dear Leanne H,

Thank you so much for taking the time to compliment our breakfast bar and staff. We are happy to provide our guests with their first, and most important, meal of the day so that you can start your mornings off on the right foot! I look forward to your return! :)

Best,

Meganne Franks
Front Office Supervisor
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478 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Lockport
1 review
Reviewed 20 June 2014

The room was clean and smelled fresh. Air conditioner worked very well but hard to adjust. Breakfast selection was okay. The beds are on the soft side but not bad enough to hurt our backs to sleep on.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisPhillipsAGM, Front Office Manager at Hampton Inn Iowa City / Coralville, responded to this review, 22 June 2014
Dear Richard S,

Thank you for taking the time to share your experience during your recent stay. We put a lot of effort into cleaning our rooms daily and it is encouraging to hear that your room was clean, fresh, and ready for you at check-in. I hope that you will continue to stay with us whenever you are in the area. Thank you again for being our guest!

Sincerely,

Meganne Franks
Front Office Supervisor
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Overland, United States
1 review
Reviewed 17 June 2014

We were amazed with the variety of choices for the complementary breakfast. The room was very nice and the staff were outstanding. As a smoker, I was reluctant to stay at a smoke-free hotel, but I definitely enjoyed my stay.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisPhillipsAGM, Front Office Manager at Hampton Inn Iowa City / Coralville, responded to this review, 22 June 2014
Dear Mary G,

I'm so happy to hear that you enjoyed our complimentary hot breakfast bar! WIth over 30 hot and cold items to choose from we hope that everyone can find something that suits their preferences. I welcome you back whenever you return to the Iowa City/Coralville area!

Sincerely,

Meganne Franks
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 June 2014

We have spent many nights in this hotel at different times. This one may have been our last. The hotel feels like the management is scrimping on maintenance. Or maybe it was just the room we had. We were in a room that looked out at the awning over the entrance of the hotel. There was a small gap to the drive-through. Any time someone stood outside and talked, it was amplified into the room, even if the curtains were closed. One night, some individuals carried on an animated discussion from midnight to 3 AM. In the morning, when anyone was outside loading their cars, we felt as if they were next to us. We could also hear the guests in the room above us when they walked around their room. The exhaust fan in the bathroom appeared to be inoperable (no fan noise or air flow). A new air conditioning unit had been installed poorly. We reported a large active spider web on one side of the AC unit the first day we were there. It was not removed during our stay. The double-pane windows had moisture between the panes. One of the two elevators felt as if the doors wouldn't open when it reached its floor. Something on the outside of the room rattled in the wind constantly.

The entrance foyer and breakfast areas were well-kept, and the staff was very helpful (except when reporting a spider web). The breakfast bar was one of the best we have seen at a Hampton Inn. However, we left the hotel much more tired than when we arrived.

Room Tip: Don't stay in 305 or 307.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abcox0324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 June 2014 via mobile

Convenient location off of I-80. Rooms had undergone updates, but had still signs of its previous life. Most comfortable bed, loved the pillows. Clean and comfortable, definitely good enough .
Breakfast was a nice variety for all and plenty healthy options.

Stayed June 2014
Helpful?
Thank Aussiebitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisPhillipsAGM, Front Office Manager at Hampton Inn Iowa City / Coralville, responded to this review, 1 July 2014
Dear Aussiebitz,

I am so happy to hear that you enjoyed our renovations to our rooms! We fresh launder our duvet covers every day and it is reassuring to know that our guests are enjoying them too! Thank you for taking the time to share your experience and I look forward to your return!

Sincerely,

Meganne Franks
Front Office Supervisor
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Johnston, Iowa
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 7 June 2014 via mobile

We were in town for a family wedding. We had hilton honor points to use so thought we could do this. It's 30,000 points a night for this run down hotel! The room is only a king studio (king bed with sofa sleeper) and very out of date. I would have rather kept our points for a stay at a much nicer hotel. It's only stocked for 2 guests even with a sleeper sofa. Rooms are rather small. Pool is a bit chilly for an infant to swim. Breakfast area was very small and congested. Hotel staff was nice but to me that doesn't make up for the other flaws. It's convenient off the interstate and up the road from the university. Won't be staying at this overpriced run down hotel again. I'll go down the street to the marriott.

Stayed June 2014
Helpful?
Thank SwedishPrincess14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisPhillipsAGM, Guest Relations Manager at Hampton Inn Iowa City / Coralville, responded to this review, 8 August 2014
Dear SwedishPrincess14,

Thank you for taking the time to review our hotel. I'm sorry to hear that your recent stay with us didn't meet your expectations. We are happy to upgrade our frequent HIlton Honors members from rooms with two Queen sized beds to a larger King sized room whenever possible. We hope you'll stay with us again to give us the chance to improve your experience.

I look forward to hearing your response.
Sincerely,

Erika Pohlman
Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Vista, NE, USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2014

We stayed here on a Saturday night in May. Our room was a King Studio (king with sofa bed.) Chose it because it was cheaper than the 2 Queen beds, that was my mistake. Sofa bed was horribly uncomfortable and room was only stocked for 2 guests. My husband went down to the front door desk to get more towels becasuse there were not enough.
The good points: the hotel is clean and the staff friendly.
The bad points: there was a little league team/teams booked there the same night. They took over the pool area for a pizza party and it was so crowded my daughter didn't get to use the pool at all. They had it occupied the whole night. This little league also took over the breakfast area in the morning so much so that there was no where to sit and we couldn't even get to the food without a long wait in line. So we didn't eat, left and grabbed breakfast elsewhere.
Now I realize that the hotel can't control the groups that stay there but unfortunately that did have a huge influence on our experiences.
Most likely would give the hotel another chance and cross my fingers there would be no little leagues staying there.

Room Tip: King studio with sofa bed was a corner room which was great. Roomy for two people or a couple with s...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisPhillipsAGM, Front Office Manager at Hampton Inn Iowa City / Coralville, responded to this review, 10 June 2014
Dear Christina T,

I sincerely apologize for your inability to enjoy our pool and complimentary breakfast during your recent stay. As you know, we guarantee 100% satisfaction to our guests as a Hilton brand and I would like to offer you some sort of reimbursement for your patience and understanding. Please email me directly at meganne.franks@hilton.com so that we can further discuss the details of your stay.

I look forward to your response!
Sincerely,

Meganne Franks
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Iowa City / Coralville

Property: Hampton Inn Iowa City / Coralville
Address: 1200 1st Ave, Coralville, IA 52241-1102
Phone Number:
Region: United States > Iowa > Coralville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Coralville
#6 Business Hotel in Coralville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Iowa City / Coralville 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hampton Inn Iowa City / Coralville Hotel Coralville
Hampton Inn Coralville
Coralville Hampton Inn

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