Another long road trip where hubby booked the hotel on-line for me a couple of hours before I needed to stop for the night. The king room was spacious, comfortable and clean. From reading other reviews and from my own experience, the management needs to do some customer training of the evening check-in staff. The young woman who booked me in was distracted by her conversation with the other young woman behind the desk. They were talking and laughing about some young men they had given recommendations to about what local bars to go to. I felt like the young woman was just going through the motions to get rid of me as quickly as possible so she could get back to her conversation. Now that said... the young woman who replaced them later was very polite and helpful, as was the person who checked me out the next morning. So to be fair to the hotel, it's not the entire staff, just those one or two.
I also had an excellent meal in the restaurant that is connected to the hotel. I did appreciate not having to go looking for somewhere to eat after a long day of driving. Also much appreciated were some gluten free options on the menu taking the guess work out of ordering.
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- Also Known As:
- Hampton Inn Iowa City / Coralville Hotel Coralville
- Hampton Inn Coralville
- Coralville Hampton Inn