Nice hotel. BUT... We were promised a Suite with whilrpool tub, and waited in the lobby (with a 4 year old) for 1 1/2 hours AFTER check-in time while our room was being cleaned. Then the lady behind the desk comes up to me and said that there was an overbooking, so we could not get our whirlpool suite and that our regular room has been ready. So, we waited in the lobby FOR NOTHING. They did not try to make it up in anyway, just said sorry. I asked for a late check out because I had a late check in, but was denied. Also, the breakfast was horrible! English muffins were substituted for the "biscuits" and gravy. What a joke this service was! Very disappointed.
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, TripOnline SA, Expedia, Hotels.com, Ebookers, HotelsClick, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Holiday Inn Express Hotel & Suites Council Bluffs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Hotel And Suites Council Bluffs
- Council Bluffs Sleep Inn
- Sleep Inn Council Bluffs
- Holiday Inn Express Hotel & Suites Council Bluffs Iowa