This was our first stop on a long trip heading west. When we 1st checked in we were greeted by Barrin. He was cheerful, had memorized both our names from the reservation and gave us a lot of information on places to eat in the area. As it was late we decided to have a pizza delivered, Barron not only made a suggestion but when we were enjoying the food in the hotel breakfast room he came by to make sure we liked his recommendation. Our room was nice and quiet and we went to bed thinking this was a 5 star stay. In the morning both the wash basin and the shower were VERY SLOW to drain. The moisturizer in our bath had been mostly used by a previous guest. We went to breakfast and they was no decafe coffee. On returning to our room about 8am our keys had been deprogramed as had many of the guests. The staff seemed pleasant but a bit overwhelmed. We like this location and had stayed here before, this was just an unusual morning. We explained our problems to the front desk and they offered to credit our room but we declined the offer.
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- Also Known As:
- Hampton Inn Council Bluffs Hotel Council Bluffs
- Council Bluffs Hampton Inn
- Hampton Inn Council Bluffs Iowa