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“Excellent Customer Service”

Freddy's Frozen Custard & Steakburgers
Ranked #23 of 146 Restaurants in Council Bluffs
Cuisines: American
Restaurant details
Reviewed 16 August 2014

Was there for quick lunch account had 1 hr lunch time. They were very busy and had employees standing in dining area cleaning tables as soon as someone left so you could find a place to sit down. Lunch was excellent with burgers, fries, fry sauce as it usually is. Getting ready to take 1st bite from one of the burgers we discovered a hair. Upon pulling on it the longer it got. Immediately manager was there apologizing and went to get another burger & fries. Had it in about 1 minute and then we were offered a free custard and apologized again. We most certainly will return.

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1  Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 28 of 32 reviews

Reviewed 12 April 2014

every time I am in council bluffs I have to go to freddy's!
they have the best burgers around! even better than hire priced places!
and the frozen custard! enjoy:)

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1  Thank psalm119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Stopped for a quick lunch. The place was very busy but we received our meal in a very short time. They have the shoestring french fries, which I love and a steak sandwich. Will definitely stop there again.

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1  Thank Marge22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Was needing fast food so wife could go back to work. We both got usual and was good as usual. Was very busy. Had to have them get our ice tea from drive thru account was out in dining are though was in process of making more and had to wait to refill fry sauce account was out. When we left dining room was close to being full, was line about 6 deep to order and drive thru was backed up 8 cars.

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1  Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013

If you like loud places, and greasy food this is the place for you. Not all that impressed.
It was busy so that played a part in the loudness. We were just looking for something different, and it just wasn't it.

1  Thank 907momof3907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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