Along with my three closest girlfriends, we chose Hafield Lakes and the Stott House for our annual get-away. Although we were charged higher than the rate advertised ($325/night for four persons-we paid a total of $790.00), we were excited to get away and have a nice, relaxing weekend of food, fun and laughs. Approximately one week before we were to leave, I read IowaRita's review and her complaint about the upstairs air conditioning not working. Since we have had record breaking heat all summer and knowing that a house full of 50+ year old women and heat do not mix, I made a specific point of contacting Mark Hatfield about our concerns that the upstairs bedrooms may be too hot. Mark assured me that the air conditioning had been charged and that there was an independent air conditioning unit that he would try to get fixed before we arrived. He assured me that the upper level would be comfortable for our stay. We arrived at Hatfield Lakes in the early afternoon but went to the wrong cabin at first. Since Mark advised me that the best way to get a hold of him was by test message, I sent him a text and he immediately responded to give us directions to the Stott House. We quickly navigated to the property and entered into a very warm house. Now, the house has been wonderfully remodeled and overall the interior is interesting and fairly clean. The towels are soft, the showers clean, and the kitchen had most everything we needed to cook and eat to our heart's content. But, the upstairs bedrooms and bathroom were an oven. Needless to say, the text messages I sent Mark after than were not responded to and in fact, were completely ignored. It was clear that he had not addressed the issue since June when IowaRita was there and he certainly was not going to address it when we were there either. The only response to any further texts I sent Mark was the day we left after I advised him we had checked out. He immediately and happily thanked us for coming (and obviously giving him $800 bucks to sweat it out for the weekend). While we made the best of our stay that should have been much more enjoyable, it is very clear that the property is not being maintained and is being advertised as something it is not. I will not go on more about the failed air conditioning, but instead will just add the other issues that need to be addressed before anyone else ever spends a dime on this place: (1) don't park in the garage unless you want your car to smell like the bags of garbage filling it; (2) watch where you walk, sit or touch on the "verandahs" since they haven't been cleaned since the Hatfields and McCoys were fighting and they are covered in bird droppings and dirt; (3) don't expect the fan to work in the bathroom or the toilet paper to be on a holder; (4) don't expect the DVD player to work; (5) don't expect internet service; (6); don't expect the oven to be clean; (7) don't expect to see the lake or the equally disappointing gazebo unless you have binoculars; and most important (8) don't expect the management to be professional or truthful. Save your money. Go somewhere else.
- Official Description (provided by the hotel):
- Hatfield Lakes are located on 1000 acres of private lakes, farmland and fabulous wooded fields. We have PRIVATE FISHING....14 lakes and ponds, on the Hatfield estate. We have hundreds of acres to hike, and view wildlife..... Fishing is the best...bass, blue gill and walleye. We have two fabulous LOG CABINS .....The Stott Log Cabin and the New Big John Log Cabin. The STOTT LOG CABIN - 110 year old log lake view cabin, has been restored using logs, & hand hewn beams. The 3 bedroom vintage home is furnished with cowboy/lodge art and decor, fireplace & antler chandeliers.The BIG JOHN LOG CABIN ....located LAKEFRONT. The 2 bedroom log cabin features dramatic vaulted log beamed ceilings and walls. The cabin is furnished with log furnishings, western/wildlife art, fireplace. EACH OF THE ROOMS & VERANDAH ARE LAKEFRONT.....right on the lake.The GAZEBO, with wrap-around decks, fireplace, windmill & waterwheel, is situated WITHIN AND ON TOP OF THE LAKE . Guests can also fish from the FISHING BRIDGE!HATFIELD LAKES, is the site of programs filmed by John McLaughlin (KCCI - Des MoInes) for sporting and fishing channels. HATFIELD LAKES is the Ultimate & Private FISHING RETREAT! ... more less
- Also Known As:
- Hatfield Lakes Iowa Creston