This is a pretty new Hyatt place but the rooms and facility is starting to show its age. The pullout couch in our room had torn fabric and the bigger issue is that I found two beer bottlecaps in the room from the previous person as well as the fact that the window had been left open by the housekeeping staff. Not a huge issue...but if housekeeping forgets these things...it makes me think what else did they forget?
The pool is very small but I like it because its salt water, its not the kind of pool that you could swim laps in, its more appropriate for kids to play in. The gym while spartan is clean and has a nice large lcd screen.
Breakfast is ok. The breakfast sandwiches are heavy on the dough and lacking in the cheese and meat. What put me off a bit was the attendant there. She seemed mad at the world as she refreshed the breakfast spread. Really gave off a bad vibe.
Overall a decent place, could have been better if they handled the cleanliness issue with more attention.
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- Also Known As:
- Hyatt Place Des Moines Downtown Hotel Des Moines
- Hyatt Place Des Moines Downtown Iowa