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Reviews (799)
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All reviews valet parking valet service within walking distance our room was spacious the shuttle driver sitting area business trip oatmeal free breakfast king bed great room farmers market front desk staff would stay again free shuttle east village wells fargo arena
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Reviewed 14 October 2018

Always enjoy this hotel when staying in Des Moines and it is my hotel of choice for these kinds of visits. The hotel was built in a converted office building all of the rooms are unique which I love. I like to stay here when in Des Moines on business because it is attached to the skywalks and so easy to get where you are going in the morning, no matter the weather. As it is a small hotel, the staff is attentive and friendly and you get a one on one personal experience. I do not like this hotel when staying with kids though because there isn't an easily accessible place to eat and the menu here is very limited with no room service offered. Downtown Des Moines really doesn't offer much for family activities either, other than the Science Center. Additionally, there really isn't much space in the hotel if they need to burn off some energy. WiFi can be spotty here depending on the room and the day, so bring a network cable with you if you plan on working from the hotel.

Date of stay: October 2018
  • Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
Thank jeepser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinaG2688, Executive Housekeeper at Hyatt Place Des Moines Downtown, responded to this reviewResponded 7 December 2018

Thank you for your review. We truly appreciate the loyalty to our hotel, and for making our property your hotel of choice in Des Moines! I am glad you are able to take advantage of the skywalk system as it makes for an easy commute to different locations in the downtown area. Thank you for your kind words regarding our staff! We hope you make another visit out here soon!

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Reviewed 11 October 2018

If you need to be in Des Moines, Iowa, I would highly recommend the Hyatt Place. It is connected to the Skywalk. They have courtesy shuttle service for downtown stops. Free breakfast. Great employees.

Date of stay: October 2018
  • Trip type: Travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinaG2688, Executive Housekeeper at Hyatt Place Des Moines Downtown, responded to this reviewResponded 21 November 2018

Thank you for your kind review for our hotel! We are sincerely gracious of the compliments to our staff, shuttle and location! We hope you are able to return to Des Moines to share another excellent experience with us!

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Reviewed 4 October 2018

This hotel is centrally located downtown and is a great addition to the area. The staff was attentive, the room clean, modern, quiet and comfortable. Valet parking was very convenient and the breakfast had a variety of choices - better than most hotel complimentary breakfast options.

Date of stay: September 2018
  • Trip type: Travelled with family
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Review collected in partnership with Hyatt Hotels
Thank NDminnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinaG2688, Executive Housekeeper at Hyatt Place Des Moines Downtown, responded to this reviewResponded 21 November 2018

Thank you for your kind review! I am happy to hear you found our guest rooms to be clean and comfortable! We strive to make every guest experience wonderful and I am glad we accomplished that for you. We hope to see you again in the near future!

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Reviewed 4 October 2018

I was recently traveling to Des Moines for a business trip and enjoyed excellent service from the front desk. There is a free shuttle available from the airport that was easy to use and much appreciated.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank jennyleekelleher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinaG2688, Executive Housekeeper at Hyatt Place Des Moines Downtown, responded to this reviewResponded 21 November 2018

Thank you for your review. I am pleased to know you were able to utilize our shuttle! We appreciate the compliments of our excellent front desk staff! I will be sure to pass on the praises. We cannot wait to share another wonderful experience with you in the near future!!

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Reviewed 28 September 2018

Convenient downtown hotel. Breakfast is pretty good with many options. Take advantage of the shuttle service. It is great!! Will drop you & pick you up in downtown area and airport. Have stayed here twice and found it convenient

Date of stay: September 2018
  • Trip type: Travelled solo
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Review collected in partnership with Hyatt Hotels
Thank Mrs16mbm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinaG2688, Executive Housekeeper at Hyatt Place Des Moines Downtown, responded to this reviewResponded 21 November 2018

Thank you for your review. We are sincerely appreciative of the kind words expressed about our hotel! I am glad you have taken advantage of our shuttle, it truly makes for a smooth and convenient stay. We hope you plan to return in the near future!

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