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“Vacuum please”

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Super 8 Clive/W Des Moines
Ranked #13 of 48 Hotels in Des Moines
Lincoln, Nebraska
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Vacuum please”
Reviewed 28 August 2014

Nice motel, fairly new, staff seemed friendly, free breakfast was ok (waffle maker, biscuits gravy, rolls, bananas, yogurt, coffee, oatmeal, juice). Room was $89 plus tax. And other than the following was a nice room with microwave and fridge. I got there late the first night and had to get to work early the next morning and didn't notice the dirty carpet (visible loose hair that collected on my socks, dust and accumulation around the edges) until the second evening. As I was leaving that second morning I told the desk clerk that the carpet in my room was dirty and to please make sure that my room got vacuumed. Didn't happen. I checked out the next morning and when they asked if everything was ok I said "no, I asked to have my room vacuumed and the carpet was still dirty". The clerk said he was sorry - OH WELL.....
Unfortunately I see more and more service at this level these days, it just seems like lots of folks in service positions either don't care about their work or corporate doesn't provide much positive incentive to be proactive and responsive - VERY disappointing

Room Tip: ask for a room opposite the Interstate side
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  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank StillLearning261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Illinois City
2 reviews
Reviewed 26 August 2014

From check in to check out, everything was great. that back door entrance brought us right to the steps to our room, and the room was the first one off the steps.
For a senior couple, that was appreciated.
It would be best to have an elevator, however, but I know how expensive that can be to install and maintain one.
Breakfast was good because it had fresh fruit, yogurt, etc., and good coffee and juice.

It was quiet, but that is why we generally stay on the top floors of the hotels we stay in

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Thomas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 August 2014

I travel extensively (worked in 40 states and 7-8 countries) , pay my own bills(self employed), and stay cheaper than some. (Rather buy a meal, a drink or an event ticket. ) and this is one of the best Super 8's I have ever been to. Clean, a place to work out, convenient to the interstate and eating locations... Good internet... and tv. Confortable beds.. Good showers... A sauna ( a Super 8 with a sauna)...
I have stayed here 6-10 times over the last five years...
Worth it for a traveler without spending too much money....

Room Tip: Have not had a bad room. Stayed in 5-6 rooms here. Suite was nice and roomy...
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  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Christopher L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mulberry, Kansas, United States
Level 5 Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 August 2014

We booked a couple of rooms here for the night of Aug. 15th, 2014. The Iowa State Fair was going on, so I didn't know how it would work out. The oldest son was meeting us here, and we thought our youngest was too. The youngest had to cancel. The oldest brought his girl friend with him. We had 2 rooms booked. Ours had double queen beds(one was for the youngest boy). Being it was so late when he cancelled, we could not downsize that late. Had trouble figuring out the coffee pot in the room. And also the hair dryer in the bathroom didn't work. Other than that, it was a great place to stay. We did go to the fair. Saw Eric Pasley in concert, then went dancing at Miss Kitty's. This is a good place to stay. And Miss Kitty's is a good place to go dancing. It's nearby.

Room Tip: I read reviews on many of the local motels. To many of them had a bunch of bad reviews. I almost can...
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Rick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Clive/W Des Moines

Property: Super 8 Clive/W Des Moines
Address: 11414 Forest Ave, Des Moines, IA 50325-7031 (Formerly Heartland Inn Des Moines)
Phone Number:
Region: United States > Iowa > Des Moines
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#4 Best Value Hotel in Des Moines
#11 Business Hotel in Des Moines
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Clive/W Des Moines 2*
Number of rooms: 79
Official Description (provided by the hotel):
Newly remodeled rooms. Convenient location off the Interstate I 35 & I 80. Close to many attractions and businesses. Many restaurants within walking distance. Meeting facility available. ... more   less 
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Also Known As:
Heartland Hotel Des Moines
Super 8 Clive/W Des Moines Iowa

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