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“Great rooms and views”
Review of Des Lux Hotel

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Des Lux Hotel
Ranked #6 of 48 Hotels in Des Moines
Certificate of Excellence
Reviewed 9 June 2012

I have stayed here twice. Once in a large suite and another time in a regular rooms. Both were great. Beautiful, clean rooms that have great views of the downtown area.

Room Tip: There is a great restaurant near the hotel called 801 Steak and Chop shop.
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  • Stayed: July 2011, travelled as a couple
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1  Thank steverothwt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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187 - 193 of 224 reviews

Reviewed 9 April 2012

My husband and I booked this hotel for a romantic weekend getaway Easter weekend. Apon arrival there was no bellman which we thought was odd. Valet is $20 a day (not bad at all) however you can just park your car yourself in the same place valet does for free on the weekends.The staff was pleasant while checking in but not very knowledgable or helpful. We stayed in a corner room on the 3rd floor. It was spacious with fireplace and nice bathroom with whirlpool bath and seemed clean. However our room was extremly hot and stuffy. Though the fireplace wasn't on it was giving off alot of heat and was hot to the touch. We put the air on 50 degrees and left the room for dinner for 3 hours expecting when we got back it would be cool but that wasn't the case. We called down to the front desk and the girl at the front came up to look at the fireplace but she didn't know how to fix it. She did offer to move us but it was 10: 30 pm we were all unpacked and we just had our room set up with a romance package so we really didn't want to move.( it was our anniversary) Our room was still as hot as when we first arrived so we had to open the windows. The traffic and the young crowd yelling peeling out in their cars "scooping the loop" as they say there in Des Moines was very loud. We couldn't sleep with all the noise but couldn't sleep with the windows closed either as it was so hot and stuffy we were getting sore throats. Anyways besides that the bedding is not very nice. More like a pair of old drapes from your grandmther's house. Scratchy and uncomfortable. I expected better quality bedding for the price of the room. We had a couples massage the next morning and that was just ok. Not what we are used to. There was no reception area,so you have to wonder around and find your massage room, no transition rooms,no drinks offered and the girls weren't in uniforms they in fact were wearing jeans. It's certainly no JW ! We decided staying another night wasn't worth it to us so we cut our weekend short. While I was checking out and looking over my bill I see charges to our room from the bar that we never went to, an over charge on the room and an over charge on the massages. They did correct two out of the three charges but am waiting for a call back about the other charge. Also I'm waiting for them to fix the charges on our credit card one for $740 and another for $800! That's for one night stay. Needless to say I don't think we'll be back!

  • Stayed: April 2012, travelled as a couple
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5  Thank mrstravel08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2012

Stayed here because other hotels in the area were full and was really disappointed. Service was poor and rooms really outdated.

3  Thank Alejandro D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

This place is a wonderful weekend getaway for a special occasion or just to celebrate being a couple. The staff is very helpful when choosing a room - they found that the rate for the room we wanted was actually cheaper on the Romance Package, so we arrived to roses and Champagne in our room - and they are warm and welcoming. With a fireplace corner room view and a 2-person hot tub, this is probably top of the line in one of the rare urban areas of Iowa. Centro is an outstanding restaurant within a block of the hotel, and even with the state wrestling tourney going on, we heard little noise from the street or other rooms. There is a very nice bar off the lobby with excellent mixed drinks and a nice selection of whiskys, and breakfast the next morning is included- omelets and waffles made to order, fresh fruit, the works, once again In very nice restaurant-type setting. While pricey for Des Moines, you definitely get the luxury you pay for in this hotel - we go back at least once a year for a treat!

Room Tip: We love the top floor corner room, 508
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  • Stayed: February 2012, travelled as a couple
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2  Thank iaillini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2012

Stayed here for two nights recently. Great big room with a fireplace! Very quiet, though the hotel did not seem to have a lot of quests the nights I stayed. The bathroom was beautiful with twin sinks in a long vanity with plenty of space. I would have enjoyed a shaving/magnifying mirror. I believe the rooms are different sizes, so don't know if there are all as spacious as the room I was in. Did not have time to try the spa or bar, but looked very nice.

  • Stayed: January 2012, travelled as a couple
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1  Thank WickedSharpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2011

A group of friends went to DesMoines to see Wicked and stayed for the first time at Suites of 800. It was elegant when we walked in, we were greeted in a very friendly and open way. When we got to our rooms,, they were spacious and clean. The bar off the lobby was intimate and the service was great. Breakfast the next morning(included in room price) was delicious!
All of us agreed we would definitely stay there the next time we are in DesMoines.

  • Stayed: November 2011, travelled with friends
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Thank kagavin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2011

If you have to go there, stay here. Like a different place than the rest of DSM. Rooms, decore, amenities, GYM, all superb...yes, Des Moines, IA. Bar is excellent---bar maid memorable.
Yes, Des Moines, IA

Room Tip: There are some with working fireplaces.
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  • Stayed: October 2011, travelled on business
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Thank Patrick201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Des Lux Hotel

Address: 800 Locust St, Des Moines, IA 50309-3622 (Formerly Suites of 800 Locust Hotel and Spa)
Phone Number:
Region: United States > Iowa > Des Moines
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Room Service Spa Wheelchair access
Hotel Style:
Ranked #6 of 48 Hotels in Des Moines
Price Range: £105 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Des Lux Hotel 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
These are no ordinary accommodations The largest in Des Moines and among the most welcoming anywhere, many Des Lux rooms and suites indulge with fireplaces and whirlpools. From our King Executive Rooms to the lavishly appointed Presidential Suite you will enjoy an array of signature amenities and the satisfaction of knowing that you could not possibly have chosen a more comfortable retreat. ... more   less 
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Also Known As:
Suites Of 800 Locust Hotel Des Moines
Hotel Of 800 Locust
Des Lux Hotel Des Moines, Iowa

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