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“New and elegant”

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Hampton Inn & Suites Des Moines Downtown
Ranked #2 of 48 Hotels in Des Moines
Certificate of Excellence
GreenLeadersBronze level
cantril, United States
2 reviews
“New and elegant”
Reviewed 13 August 2014

Great location, nice rooms, good breakfast, nice quick staff, it was great. The parking garage was a bit steep at 15.00 a day, but there was parking in the streets if you got lucky. They also had a small pool, but a nice basketball court in the courtyard area.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Crystal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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526 reviews from our community

Traveller rating
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    128
    15
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    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Minneapolis, Minnesota
1 review
Reviewed 13 August 2014

Beautiful hotel, fantastic, incredible quality and value! Location within walking distance of several downtown restaurants and businesses. Great hotel site for athletes with extra sized showers. Stayed with a large work group and everyone was talking about how much they loved all facets of this hotel!

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, United States
1 review
Reviewed 12 August 2014

We had a good stay, it was clean, comfortable and a great location for our plans. I would stay again. It is a very modern looking hotel. The beds were very comfortable The breakfast was very good and had a lot of offerings. They allowed us to leave our car in the ramp after we checked out because our event was walking distance from the hotel, which was great!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, NE, United States
1 review
Reviewed 11 August 2014

Lovely hotel. Good location in Des Moines.. Would stay again. Downtown Des Moines is a wonderful place to visit. Lots of things happening downtown. Check it out. Also, the IA State Fair-----very fun. We love visiting every year. Des Moines downtown.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Gloria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Iowa
1 review
Reviewed 10 August 2014

This hotel was super nice. Very clean and had very friendly staff. I was welcomed in and assisted promptly. The staff was very helpful with the questions I had. The room was super spacey and very clean and had the best array of products in the bathroom that I have seen (included even mouthwash). Also, breakfast was very good and there was quite the variety. The eating area was packed and anything that ran low or out was replenished quickly. We did not use the pool so I cannot comment on that. I did not give this hotel a perfect rating because there were a couple flaws. First, we went to the wrong Hampton Inn and seems to be a common problem because this other hotel kept maps to this hotel on hand. The hotel does not have any real sign to show you that you are there (we used google to find it). Also, there were handprints and smudges on the headboard and ceiling of the bathroom. I'm not sure why the ceiling ones were there and kind of got my head running because it does look like that part of the ceiling is removable. Another minor complaint would have to be how much parking was. it was $15 dollars to park in the parking garage!! it seemed to be a little on the expensive side. My last complaint is that the elevators were extremely slow. Other individuals were also complaining to us while we were all waiting for a ride. I do realize my complaints are minuet and want to say that I would highly recommend this hotel.

Room Tip: Get a room with two queen-sized beds if you would like it to be roomy.
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Olivia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cottage Grove
Level Contributor
3 reviews
Reviewed 6 August 2014 via mobile

As a person who spends a ridiculous amount of time in Hilton hotels around the country (over 120 nights so far this year), I've become quite accustomed to a certain level of service. They broke the mold with the folks here, however. Jolene and Mykala at the Front Desk have gone ABOVE AND BEYOND any reasonable human's expectations to cater to anything I've ever needed. They are without question of the highest order in the hospitality industry. I am VERY rarely compelled to write a review about any particular hotel, let alone hotel staff! They alone would make each trip worthwhile, but the fact that the hotel is brand new, clean, and inviting is frosting on the cake. I will NEVER stay at another hotel in DSM, if I can help it. Thank you Jolene and Mykala, you're the best!!

Stayed August 2014, travelled on business
Helpful?
Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, United States
2 reviews
Reviewed 6 August 2014

This is a great hotel, it's brand new. Anyone can check into your room as long as they know your name. They charge $15.00 a day to park in the garage, but dont tell you until after you check out. The staff is very pleasent and everything is clean, it smells great until a person down the hall decides to smoke, and it floods the entire hallway.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brandon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Des Moines Downtown

Property: Hampton Inn & Suites Des Moines Downtown
Address: 120 SW Water St, Des Moines, IA 50309-4703
Phone Number:
Region: United States > Iowa > Des Moines
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Des Moines
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Des Moines Downtown 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
Our new Hampton Inn & Suites overlooks the Des Moines River in the heart of downtown. Guests enjoy spacious rooms and suites with free WiFi, refrigerator, microwave and ergonomic work space. Free hot breakfast is served daily. A large fitness area and indoor swimming pool are available onsite. ... more   less 
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Also Known As:
Hampton Inn & Suites Des Moines Downtown Iowa

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