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Comfort Inn & Suites Event Center
Ranked #18 of 48 Hotels in Des Moines
Reviewed 19 March 2013

I have stayed here multiple times and have always been pleased with the service. The staff if helpful and polite. The rooms are clean and well furnished. They have a good free breakfast. Restaurant in the building. Excellent location if you are going to Iowa Events Center or downtown. Free parking. Pool area was a little dated but clean and well maintained. I plan on staying here again.

  • Stayed: November 2012, travelled with family
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Thank M H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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113 - 119 of 165 reviews

Reviewed 3 March 2013

This hotel is a great value when attending concerts. There is free parking and a complimentary continental breakfast. Even when staying in the winter, the Iowa Events Center/Wells Fargo Arena is only a few steps away. This hotel is much more reasonably priced that hotels in the skywalk and has a great view of the river.

  • Stayed: January 2013, travelled with friends
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Thank Cody61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2013

This hotel was much better than expected! Great value. Good bed. Good linens. Clean. Very convenient to convention center - Wells Fargo Arena, Vets Auditorium, HyVee Hall. Only 1/2 block from skywalk. Free parking. Free breakfast. All for a very reasonable price.

  • Stayed: January 2013, travelled on business
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3  Thank KPMcK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2012

We recently went to an Alan Jackson concert and decided to stay overnight instead of traveling back to our home. The location of this motel can't be beat, we walked to the concert and the restaurant downtown. The room was very nice, comfy bed and the view we had was of the river. The front staff was pleasant and helpful.

  • Stayed: November 2012, travelled as a couple
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1  Thank Mary_ONE_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2012

The trouble with five definitive marks is that there's always an exception that requires "half steps"...this is the exception. Very good in that it has a nice breakfast, pool, parking, general layout is fine. Good in that the rooms are small, bathroom very small, bedding & mattresses- while seemingly new and promoted with in-room cards as "the best night's sleep"- did not live up to the hype. Beds and linens (incl. bathroom) were budget friendly at best. No micro or refrigerator in our room, either. Note to Quality Inn & Choice Hotels: some budget hotels are now including these. Our room was clean, staff friendly and eager to please. I echo comments about noise, though- outside road noise and hallway noise were prevalent. And, as is the curse of many a hotel room these days, the HVAC fan is either "on" or "off"- I prefer constant on low for background noise and maintaining a steady room temperature.

Room Tip: check in at ground level, park at level two; fast elevators, though
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  • Stayed: November 2012, travelled on business
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1  Thank readittoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2012

Had two night stay for state convention at this aging but redecorated property. They are trying --BUT in our room the adhesive smell from the new rug installation was over-whelming and the windows do not open.The two pictures in the room are exactly the same(what is that!) There was no faucet aereator and the old sink counter-top(the original?) was stained over the years, though the shower/tub linings had been replaced. The hot water was scalding, dangerously so. The mattress needed to be turned or replaced and the pillows were simply unacceptable.The soft water made the tub very slippery and there was no bath mat.
Inadequate electrical sockets for our numerous electrical needs and the desk top lamp which did have a socket was broken.
On the positive, the over-all renovation is pleasing, room decor pleasant, but one wonders who exactly is responsible for making the decisions, inspecting the property and and why the work done was not more thorough.
Breakfast included was typical and adequate, but ends at 9:00AM--maybe that is common for the midwest. Housekeeping was thorough and the room cleaned well each day, but it is odd to see used rooms all left open and large piles of linens and towels filling the hallways upon our departure about 10:30. But it also explained the incessant door knocking up and down the hallway earlier that morning.
This is an older family owned, small Iowa chain, which needs some expertise from outside consultants to bring the service and property and management to a higher performance level. It is good enough, but could be way better.
The location in downtown is excellent.

Room Tip: There is a large thoroughfare on one side of the building and if traffic noise an issue,though the w...
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  • Stayed: October 2012, travelled on business
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Thank RMN123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2012

Two seperate people were wanting to stay at the hotel due to the hotel in which we was staying in for a conference was all booked for the night before. I figured this hotel would be good because it is so close to the other one and pretty inexpensive. When I called to make a reservations the guy that answered told me that he was on lunch and that he would take my number and call me back. I said I was at work and that wouldn't be possible and he said to call back in ten minutes. Really??? Then I called back in ten minutes and a lady answered, I said I wanted to make a reservation and she said to hold and then the phone went silent. I assume she was transferring me somewhere?? After sitting there for 5 minutes in silence I hung up. Ridiculous! Very poor service. They just lost business for a total of two people.

  • Stayed: September 2012, travelled on business
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Thank Stephanie_Ives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Event Center

Address: 929 3rd St, Des Moines, IA 50309-1324 (Formerly Quality Inn & Suites Event Center)
Phone Number:
Region: United States > Iowa > Des Moines
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 48 Hotels in Des Moines
Price Range: £72 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Event Center 2.5*
Number of rooms: 155
Official Description (provided by the hotel):
The Comfort Inn & Suites Event Center is located next to the Iowa Events Center which includes Wells Fargo Arena, Hy-Vee Hall, and the Community Choice Credit Union/Veterans Memorial Auditorium. We are simple to find at the intersection of I-235 and 3rd Street in Downtown Des Moines. Close to the entertainment and business districts as well as the Iowa State Capital and government buildings. The Comfort Inn & Suites Event Center is the only downtown Des Moines hotel that offers free parking, complimentary deluxe breakfast buffet, and free Wi-Fi throughout the entire property. ... more   less 
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Also Known As:
Quality Inn And Suites Event Center
Quality Inn & Suites Event Hotel Des Moines
Quality Inn Event Center
Quality Inn Des Moines
Des Moines Quality Inn
Comfort Inn & Suites Event Center Des Moines, Iowa

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