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Embassy Suites by Hilton Hotel Des Moines Downtown
Ranked #5 of 48 Hotels in Des Moines
Certificate of Excellence
San Diego
Level 5 Contributor
95 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
“Glad we stayed here!”
Reviewed 29 June 2005

Lovely location, very nice hotel--a great stopover. Very comfortable, and clean. It's located ON the river, with several beautiful bridges in view; it's right next to the old City Hall, and a block from the state Capital.

We had a very nice dinner at the hotel restaurant. Absolutely we would stay there again.

Stayed May 2005
Helpful?
4 Thank Sooz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (131)
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 June 2005

Arrived at the Des Moines Embassy Suites as the second leg of a roadtrip cross-country. I was really surprised at how pleasant the hotel and the city were as a whole. When we arrived the whole city was dead (it was the Monday of Memorial Day weekend), there was almost no one to be seen. Outside there's a nice view of the Iowa Capital building and we went in to check in and get a code for the parking lot across the street. There was no manager's reception that day because of the holiday, but we did get free parking for the evening.

The hotel is located next to the river and there's a beautiful outdoor ampitheater with a nice grassy lawn area right outside the hotel. The hotel is close to downtown and we loved going to the nearby Court Avenue Restaurant & Brewery that had delicious creative food and great service.

The hotel has a very's 90s feel with glass elevators and a big seating area where they have breakfast among tropical potted plants. The room itself seemed clean and comfortable. There was more than enough room for two and we had a great view of the river and skyline from our room. However, the fountain in the atrium that was falling from the height of several stories was loud and you could hear it with the door closed from our room on the other side of the atrium.

Breakfast was really substantial, they had a good selection of fruits, pastries, and also a cooked to order station with omelettes and other breakfast items such as waffles and pancakes.

I enjoyed my stay and have good feelings about Des Moines and the Embassy Suites brand overall.

Stayed May 2005
Helpful?
6 Thank Katherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 May 2005

Great Rates
Very Friendly Staff
Clean and well equipped
Large rooms with plenty of space
Managers reception - 5.30 - 7.30 free drinks
Great selection for Breakfast
Free shuttle to Airport, Restaurants, and Malls

In all great value for money 5 Star service from a 4 Star hotel

  • Stayed April 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank BGHNB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 December 2004

Beautiful hotel. The staff were nice and courteous. The room was great, although a little too dark (a dark brown wallpaper). The views facing the river are absolutely beautiful. They overlook the great Des Moines skyline. The East view looks to the State Capitol. The managers reception lady was especially great! I'll be back!

  • Stayed November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank dsmguy30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 22 July 2004

I really loved the hotel (and the staff overall) but the night front desk management and the doorman leave much to be desired!!! The hotel, itself, has a wonderfully clean air to it - I especially loved that the swimming area was well-maintained ... speaking of ... the maintenance person and the morning chef) was very friendly and helpful. However, upon arriving with my children, the doorman held the door open for everyone ahead of me and took a look at the kids and walked away - letting the door just about slam in my face. Also, the front desk manager acted like since we had children (who were being very courteous and polite) we were low rents and not worthy to stay there. The other front desk staff was friendly but I do not appreciate having 'snobs' act like their hotel is too good for common middle-class people with children. The moral ... if you have children, don't let the uptight night manager or doorman irritate you. Children SHOULD be welcome anywhere - what irritated me the most was that it was like they expected the kids to start running and ripping around all over the place. This hotel would do well to bring this to the attention of 2 specific people working in CUSTOMER SERVICE!

Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Western Iowa
Level 4 Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 5 January 2004

Embassy Suites are always a top choice for us, love the large suites and great cook to order breakfasts and the DSM Embassy doesn't disappoint. We went for a long weekend after Christmas to visit family and do some shopping the only let down was the pool/spa area was being renovated that weekend and not available.

At $35.00 a night through a Priceline bid, I would go again and again.

Helpful?
6 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Hotel Des Moines Downtown

Property: Embassy Suites by Hilton Hotel Des Moines Downtown
Address: 101 E Locust St, Des Moines, IA 50309-1802 (Formerly Embassy Suites Hotel Des Moines-On The River)
Phone Number:
Region: United States > Iowa > Des Moines
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Des Moines
#3 Business Hotel in Des Moines
#3 Family Hotel in Des Moines
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Des Moines Downtown 3.5*
Number of rooms: 234
Official Description (provided by the hotel):
Relax in the comfort of the spacious two-room suites at the Embassy Suites Des Moines Downtown. Located close to the Iowa State Capitol, explore the trendy shopping and dining opportunities of the Historic East Village. Enjoy complimentary cooked-to-order breakfast and a nightly Manager's Reception. Elegant banquet facilities are available for weddings, business meetings and other special events. ... more   less 
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Also Known As:
Embassy Suites Des Moines
Des Moines Embassy Suites
Embassy Suites By Hilton Hotel Des Moines Downtown Iowa

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