Wall paper pealing off wall and a LOT of water damage stains. Floor was not vacuumed well and had obvious debris. Toilet would not flush and almost overflowed several times. Shower did not drain well. Mold starting to build around tub. There were 4 people staying on this reservation and only 3 towels in the room. When we went to ask for more towels the front desk clerk argued several times and wouldn't give towels. Finally did get more but such a hassle. We understand the need to conserve water and we didn't use all the towels but we just wanted to be sure we had enough in case we needed them. It didn't need to be such a big fight. Witnessed another guest asking for sheets and the clerks said they didn't have any sheets in the building. Really? ALL breakfast food items were blah, watered down, and not appealing. Floor boards in dining area covered in grime. More pealing wall paper. Worn carpet in building so bad that there was holes in it. Overall a very disappointing experience and I can't believe I burned reward points on such a crappy experience. Is this what people get with points? Gross. Won't be back.
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- Also Known As:
- Heartland Hotel Dubuque South
- Econo Lodge Inn & Suites Dubuque Iowa