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“Won't be back. Gross.”

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Econo Lodge Inn & Suites Dubuque
Ranked #13 of 17 Hotels in Dubuque
Certificate of Excellence
Reviewed 13 August 2011

Wall paper pealing off wall and a LOT of water damage stains. Floor was not vacuumed well and had obvious debris. Toilet would not flush and almost overflowed several times. Shower did not drain well. Mold starting to build around tub. There were 4 people staying on this reservation and only 3 towels in the room. When we went to ask for more towels the front desk clerk argued several times and wouldn't give towels. Finally did get more but such a hassle. We understand the need to conserve water and we didn't use all the towels but we just wanted to be sure we had enough in case we needed them. It didn't need to be such a big fight. Witnessed another guest asking for sheets and the clerks said they didn't have any sheets in the building. Really? ALL breakfast food items were blah, watered down, and not appealing. Floor boards in dining area covered in grime. More pealing wall paper. Worn carpet in building so bad that there was holes in it. Overall a very disappointing experience and I can't believe I burned reward points on such a crappy experience. Is this what people get with points? Gross. Won't be back.

  • Stayed: August 2011, travelled with family
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3  Thank IowaFlatlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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89 - 95 of 100 reviews

Reviewed 4 July 2011

My wife and I visited Dubuque for the 4th of July weekend. We had a great time. The staff was friendly and they made sure to greet us in the morning during breakfast time to ask how our stay was going so far. I will definitely stay here again when I am in the area.

The location is nice being right off of 151, but it is a couple miles away from the downtown.

  • Stayed: July 2011, travelled with family
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2  Thank Reno_Ryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2011

from check in it was bad..room wasnt what we thought, wall paper was falling off room seemed to be in need of update no hair accessories best thing was on departure breakfast

  • Stayed: June 2011, travelled as a couple
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2  Thank doodlesome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2010

We always take an annunal Fall weekend trip to the Dubuque/Galena area to go to the "Country Fair in the Park" craft fair in Galena, as well as see all the great fall colors. We have always stayed at the Comfort Inn off highway 151 and have a favorite room we always book. This year, the hotel not only was bought out and is now Econolodge, but changed all new management. We were worried that our "standing" room reservation would not be honored but it was with no problems. The new management team really made sure our stay was great and other hotel personnel were quiet friendly too. We didn't think our stay would be better than it has always was in the past, but it was! They have even expanded the items on the free breakfast and always had cookies and popcorn for guests after 5:30 every day which were kept full into the later night time hours. So.....we booked "our" same room again for the same time next year!!

  • Stayed: October 2010, travelled as a couple
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2  Thank lambabies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2010

Arrived 10PM and asked for King non smoking. Quoted me $89. I asked if they had a better rate. The girl said no. I knew I could stay at the new HILTON Garden Inn for that price and told her. She then came across with $70. That brought the owner/manager out of the back and he assigned the room. The room was OK, but hot. I turned on the AC but only warm air. I called the desk and was told to wait 10 minutes and it would cool down. Being tired I fell asleep immediately, only to wake up at 2:30 sweating profusely. I called the desk and received a very nice "I am sorry, do you want another room". It's AC worked well immediately In the morning I asked the owner for some compensation and he told me I was switched to a better room and forget it. I protested to no avail. I left telling him he could read about himself on TRIPADVISOR. Stay at the Hilton Garden Inn across from the Diamond Jo Casino. All you have to do is show a Diamond Jo card to get $89 rate. They are free at the casino.

  • Stayed: June 2010, travelled as a couple
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Thank tsamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heartlandmanagement, Front Office Manager at Econo Lodge Inn & Suites Dubuque, responded to this reviewResponded 12 July 2010

It is our intention at Heartland Inn South that each guest enjoy their stay with us. When situations occur, we do our best to rectify them as quickly as possible and make amends for any inconvenience that a guest may experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2009

My wife and I (both retired) stayed for one night in August 2009. Located on a busy highway but far enough away to still be quiet, it has an unimpressive exterior, but is OK inside. Friendly staff, free cookies and popcorn each evening and a rate that is hard to beat. We paid $72 for a Friday night. The room was adequate, clean and comfortable with interesting features. No pictures on the walls, no closet but a exposed wall rack with hangers for clothes. Cable TV with HBO, and a small indoor pool.
Breakfast was included and had a good variety consisting of the usual juices, cereals, bagels, doughnuts, breads, but also hardboiled eggs and biscuits and gravy and make-your-own waffles. We would stay there again.

Stayed: August 2009, travelled as a couple
1  Thank pno2ner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2008

Nice room, helpful front desk and good breakfast. Last place in town available! Good price for the local demand.

  • Stayed: October 2008, travelled with family
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Thank Clearlakers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Econo Lodge Inn & Suites Dubuque

Address: 2090 Southpark Ct, Dubuque, IA 52003-7986
Phone Number:
Region: United States > Iowa > Dubuque
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #13 of 17 Hotels in Dubuque
Price Range: £44 - £56 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Inn & Suites Dubuque 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Heartland Hotel Dubuque South
Econo Lodge Inn & Suites Dubuque Iowa

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