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All reviews biscuits and gravy hard boiled eggs donuts yogurt room was clean microwave and refrigerator continental breakfast worked fine comfortable hotel waffle maker dubuque area convenient location casino maintenance
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Reviewed 25 September 2018

Booked this place on Choice Hotel site recommended rating of very good. Unfortunately it did not meet this standard. The room had a musty smell and the sheets were paper thin. It is now becoming a trend with Choice Hotels the house keeping and maintenance levels are well below standard. Its about time they took some action to improve the places they put there name to. Average breakfast and poor internet. On my experience on this Econo is look elsewhere.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Illarius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2018 via mobile

We didn’t make our reservation here due to the severe flooding in Wisconsin. Police had all roads south of LaValle, Wisconsin blocked! We called this Econo Lodge directly to explain our situation. The gentleman that we talked to was very understanding but said he was unable to refund our stay due to out of his control, and that we contact Choice Privileges to make that request. We did that and Choice said we had to deal with the motel? So I sent this Econo Lodge that communication twice and no response.
It bothers us to think for $60 dollars that this Econo Lodge wasn’t or isn’t willing to offer us some sort of offer on a future stay or a partial refund. This was a non refundable reservation that we made, but this was out of our control! This is an unfortunate lesson! Never another “non-refundable” reservation, and think twice before choosing a Choice Hotels property!

Stayed: August 2018, travelled as a couple
Thank johnsdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2018

When staying at a budget motel, you don't expect fancy---you do expect clean. The bathroom had mold on the inside shower curtain. There were many hairs from previous guests under the sink and behind the door.

The beds were OK. The cable TV was good. There is a Hardees next door that we did not eat at but it had lots of drive-through business so it must be OK.

The workout equipment worked fine.

The breakfast is simple and the dining area was small. There was no fruit but there was yogurt, toast, cereal, donuts, juice, coffee, and waffles.

The staff was notified to replace the curtain at check-out.

If the bathroom was cleaner, I would recommend this place to budget-minded travelers.

  • Stayed: August 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank travellingwithhubby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2018 via mobile

Stayed here for one night. The beds are terrible. Not comfortable at all and the shower had black mold. Obviously the staff doesn’t clean very well. Will never stay at another Econo Lodge again even though the price was good.

Stayed: August 2018, travelled as a couple
Thank cealex50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajesh P, Owner at Econo Lodge Inn & Suites Dubuque, responded to this reviewResponded 9 August 2018

We are sorry to hear about your experience at our hotel. We are in the middle of making major changes since new management has taken over in early July. We will use your feedback to help the hotel make much needed changes. We appreciate you taking the time to leave us feedback. We appreciate your stay and your business. We hope you will give us another chance in the future to give you a good, clean and comfortable stay. Happy travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2018 via mobile

This hotel is clean comfortable hotel with an amazing staff. The young man at the front desk made sure we were comfortable and that we had everything we need. Highly recommend this hotel whether you are traveling for business or pleasure. You cannot go wrong with this chioice.

Stayed: August 2018, travelled with family
Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajesh P, Owner at Econo Lodge Inn & Suites Dubuque, responded to this reviewResponded 6 August 2018

Thank you so much Anne for you kind words and compliments! It serves as encouragement to our staff to keep up the amazing work. Our top priority is to always make sure that our guests are comfortable and happy during their time with us. We appreciate your choice to stay at the EconoLodge Inn & Suites - Hotel Dubuque and we appreciate your business. We hope to see you again soon but until then, happy travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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