The best thing was the surprise at check in. I booked online and when I checked in the cost was about 30% less than what the price indicated online. Our room was nice (we had a jacuzzi room), but the counter space in the bathroom was rather lacking. Primarily, I think, because the tissue dispenser was on the counter as opposed to built in to the side as I have seen elsewhere. One big issue for us was that there was no channel guide in the room. Usually it is in the hotel guide. Sometimes near the TV. Occasionally, I have seen TVs programmed to go to a guide channel whenever it is turned on. The lobby is poorly designed. It's small and the desk is too close to the door. When there is a line, people would be outside. In Iowa?? In the winter?? The pool was VERY small. Listed capacity was 10 people. I would say this is not a family hotel, more for couples (as we were) or maybe business people.
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- Also Known As:
- Heartland Hotel Dubuque West
- Baymont Inn & Suites Dubuque Iowa