We stayed here over the Thanksgiving holiday (2 adults, 2 kids). The kids enjoyed the pool while we were there. The included breakfast was appreciated, although I know the kids would have loved to have donuts available like they've had at other hotels they've stayed at. The room was updated and clean. The only concern/complaint we had during this stay was that the TV didn't work correctly. Not sure if it was the remote or the TV. We had the front desk ladies come and help out on 2 different occasions. The 1st time, she reprogrammed the remote and it worked until the next morning, when it stopped working again. The other worker was not able to get the remote to work again so we had to use the channel/volume adjuster on the side of the TV. Not a huge deal since we were checking out that morning but would have been more of an issue at the beginning of our trip. Also, some of the advertised channels on the channel guide were not available on the TV -- again, not sure why? But overall, was a good stay.
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- Also Known As:
- Heartland Hotel Dubuque West
- Baymont Inn & Suites Dubuque Iowa