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“Cleanliness was poor” 3 of 5 bubbles
Review of Baymont Inn & Suites Dubuque

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Baymont Inn & Suites Dubuque
Ranked #7 of 17 Hotels in Dubuque
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593 reviews from our community

Traveller rating
    180
    202
    114
    62
    35
See reviews for
241
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85
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
Cherokee, Iowa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 March 2014

We have stayed at Baymont in Dubuque several times while visiting our daughter who attends college there. We have enjoyed the kind staff, comfortable rooms, and easy access to restaurants and local attractions. After several visits we have come to recognize the staff, and are treated with a warm welcome each time. The rooms are always clean and comfortable, and we enjoy the delicious breakfast bar.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Andrea U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedar Rapids, Iowa
1 review
5 of 5 bubbles Reviewed 28 February 2014

Jessie greeted us on this cold winter day that we stayed at Baymont to catch a bus the next very early morning across the street to go to Chicago airport with a big group. We needed to leave our car for the week and another stay at Baymont Inn on return. Jesse and manager Sonny were so gracious about watching the car. We got to know Jesse that evening and were very comfortable leaving our keys in case they needed to move the car around for a possible big snow storm. When we got back a week later all was well and we had our keys and a nice note from jesse waiting for us at the desk. Our room both times was very nice, comfortable and clean. It was very good quality for the price. We really liked that there is a bar.

Room Tip: was just a bit noisy so upstairs would be a better choice if you need quiet for sleep.
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  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank linda m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

We had a great experience at this property. The staff were extremely acommodating and very friendly, yet professional. Our room had a king size bed as well as a sleeper sofa, refrigerator (which leaked unfortunately) and was a great size. We were not in the main building which made it easy for our friend to find us when visiting. Free breakfast was plentiful and very tasty. We asked for more towels, as we tend to shower more when traveling than normal. They were very prompt and courteous. When offered a tip for the delivery of the towels, it was refused as just part of the service. This blew us away. We have never had a staff member of a hotel say something like that. We will definitely be back to this property and recommend it to others.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bobnsherri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladstone, Australia
Level Contributor
10 reviews
1 of 5 bubbles Reviewed 24 February 2014

Stayed 2 nights. Room was clean. Heating unit turned off and on ALL NIGHT in all 3 rooms we booked on the first floor, finally turned them off to sleep second night. Warm water, and very little at best. Breakfast was minimal with out dated jelly that was consistency of glue.

Room Tip: Don't stay
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  • Stayed February 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baymont I, Manager at Baymont Inn & Suites Dubuque, responded to this review, 25 February 2014
Thank you for your positive comments on cleanliness of our rooms. We do take pride in our housekeeping. All of our heating units have thermostat and they do go on and off to maintain the set temperature. I hope you do give us another opporutunity to serve you in future. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Dubuque hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 February 2014

We had a very great stay we brought our kids this time it was nice clean room they where very great at the front deck um pool was great we will be coming here every time we stay in Dubuque we loved are stay

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank netliles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baymont I, Manager at Baymont Inn & Suites Dubuque, responded to this review, 25 February 2014
We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Dubuque

Property: Baymont Inn & Suites Dubuque
Address: 4025 McDonald Dr, Dubuque, IA 52003-5249 (Formerly Heartland Inn - Dubuque West)
Phone Number:
Region: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Dubuque
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Dubuque 2*
Number of rooms: 85
Reservation Options:
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Also Known As:
Heartland Hotel Dubuque West
Baymont Inn & Suites Dubuque Iowa

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