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“Disabled Children Unwelcome”

National Mississippi River Museum & Aquarium
Ranked #1 of 68 things to do in Dubuque
Certificate of Excellence
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Attraction details
Recommended length of visit: 2-3 hours
Owner description: The National Mississippi River Museum & Aquarium features the culture, creatures and history of our the Mississippi and all our nation's rivers through dynamic exhibits and twelve large aquariums housed in two main centers. The impressive 14-acre riverfront campus includes a connecting plaza, a 3D/4D theater, boatyard, on-site dining options, and more! DIVE IN for a visit to the Museum & Aquarium, where fun & learning flow together!
Reviewed 20 August 2012

After I complained about them hiring a band that mocks disabled children for one of their family events, they blocked me on twitter, and refunded my family's membership. My ten year old son loves that place and we went nearly every weekend, and had a membership for years. He even had a little train hat that he would put on to indicate to us that he wanted to go.

They never even contacted me about the refund, or the problem. They simply put the money back in my bank account, and never sent us our family membership card (this happened right after we renewed our membership for another year).

To outright mock children, then to make them unwelcome at the museum is heartbreaking. Our first year as members we had some rough spots with docents being rude to our son (who never has problems anywhere else, and is quite well behaved, if a little odd acting/sounding/looking to some), but we continued to go. But now? It's hard to watch him cry as he requests to go. It's so hard to tell him, "Sorry, they don't want kids like you there."

13  Thank Kibblet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,284)
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1,115 - 1,119 of 1,284 reviews

Reviewed 19 August 2012

Once we figured out the layout(our fault), we had a great day. We tend to read any display and appreciate history. We fell in love with the steamboat and their place in history. Check out the Arabia Steamboat in Kansas City if you are ever there! Also road the boat on the river for the cruise. All was money well spent. Admission-$15-is good for two days .

Thank Henry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2012

Great place to go for history and beautiful. We werent much into history so sped through this tour in 1.5 hours although people say it takes longer!

Thank FamOf9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2012

We enjoyed this museum very much! Very interesting exhibits, with great hands-on opportunities! Large enough to feel like you got your moneys worth, yet small enough to keep your interest!

Thank golfjunkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2012

It was such fun to hear his comments on everything. Everything was so well kept. The childrens hands on exhibit was the best.

Thank Lillian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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