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“Nice stay in Dubuque” 4 of 5 bubbles
Review of Hilton Garden Inn Dubuque Downtown

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Hilton Garden Inn Dubuque Downtown
Ranked #4 of 17 Hotels in Dubuque
Certificate of Excellence
Kansas City, Missouri
Level Contributor
49 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Nice stay in Dubuque”
4 of 5 bubbles Reviewed 9 April 2014 via mobile

Good visit with no real surprises. Casino and restraints were close, and it was good that the smell of smoke is left at the casino and not at the hotel. Room was solid, but the through the wall AC was a bit noisy. Gym equipment is nice and new, which I did use. Also... There is a nice hike and bike trail that goes around the island. I would definitely stay again if I was in the area.

Stayed April 2014, travelled on business
Helpful?
2 Thank HI-Gold-Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, 11 April 2014
Thank-you for your compliments regarding our hotel and our amentities! We do have things to do for everyone, from gambling, dining, or just relaxing by the pool! With the weather improving, the walking trails are an outstanding option to get outside and enjoy the weather and the view! Thanks again and see you soon!
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513 reviews from our community

Traveller rating
    243
    163
    57
    30
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Sioux City, United States
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 2 April 2014

It was a quiet place to stay and I liked the easy access to the restaurant and casino. The complimentary coffee and breakfast bars were always available. For those who need handicap parking, it was available right in front of the hotel lobby entry. Also nice is the USA Today newspaper which is provided as well. It also has abundant parking in the front and back as well. I did not buy the breakfast but it sure looked good.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Pamela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, 5 April 2014
Thank-you for your compliments regarding out hotel and all of our amenities! We look forward to seeing you soon! If I can be of personal service please let me know! Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crystal Lake, Illinois
Level Contributor
202 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 1 April 2014 via mobile

We usually stay here when in Dubuque. This stay we were on the 3rd floor and the bathroom exhaust was moving less air than usual. I asked the front desk if someone in maintenance would check the roof exhaust fan to see if there was an issue with performance. Back in my room two hours later and the problem was solved! We have always experienced friendly service here and that's one of the main reasons we stay here.

Stayed March 2014, travelled as a couple
Helpful?
2 Thank chitown73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, 2 April 2014
Thank-you for your compliments regarding our hotel and staff! I certainly will share this with my team and look forward to seeing you on your next trip to Dubuque!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 March 2014

We come to Dubuque a couple of times a year and always stay here. Nice hotel and connected to the Mystique Casino. People are friendly and rooms are nice. Good service. Only complaint no room service for breakfast.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LOUIEDEE1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, 22 March 2014
Thank-you very much for the compliments regarding your stay at my hotel! I certainly will share with my staff and look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 18 March 2014

Very good breakfast choices. Wonderful pool. Not too warm not too cold. Also they have restaurant on campus outside of hotel for food other than breakfast. This hotel also has a casino next door. Front desk was very helpful a few times we needed extra service for our grandkids.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank stanlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, 19 March 2014
Thanks for taking the time to compliment my hotel and staff! i am glad you enjoyed your visit to our hotel, and were able to share time with your grandchildren! We look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Genoa City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 March 2014

Stayed for a night away in a king suite, hotel is connected to the Mystique casino and a Houliihans. Room was very clean and nice. Staff was friendly. Could hear the family in the room next to our room- walls seemed very "thin". Casino is not huge but gave us something to do for a few hours.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Erin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, 19 March 2014
Thank-you for your compliments regarding my hotel! We look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Davis, United States
1 review
5 of 5 bubbles Reviewed 13 March 2014

As always another great stay at Hilton Garden Inn, Great bed and huge room fantastic whirlpool. The new decor in the lobby is going to be great. Would recommend Houlihans for a quick bite or a great meal.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, 17 March 2014
Thank-you for your comments regarding our hotel! We have completed our lobby remodel, we look forward to your return visit to see the finished product! Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Dubuque Downtown

Property: Hilton Garden Inn Dubuque Downtown
Address: 1801 Greyhound Park Rd, Dubuque, IA 52001-2381
Phone Number:
Region: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dubuque
#4 Family Hotel in Dubuque
#5 Business Hotel in Dubuque
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hilton Garden Inn Dubuque Downtown Iowa

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