Our stop here was a last minute decision (no planning). After driving all day we stopped here and got their last room for the night. A handicapped smoking room (that is what I said). I need to say that the staff in the bar/grill were just great and the food was very good. The location was also very good. The residual smoke in our room was not bad but the room was not very clean, found some mold in the shower and a long hair on the bathroom floor. The window was dirty. Our room key worked sometimes and didn't work other times. I took a key to the front desk when it wasn't working and got the lecture about where to store the key. The new key they gave me worked once before it stopped working all the time. The other key worked sometimes also. On Sunday morning the housekeeping crew started knocking on doors to clean at 9:30am and seemed surprised that people were not out of their rooms. Also noticed that we were being charged more than the posted price on the back of the hotel door. When I went to check out I told them again about the problems with the keys working inconsistently and again got the lecture about where not to carry the key. (They then said they would nootify maintenance to check the lock). I also said I noticed that the rate posted on the back of our door was less than what we were being charged. I was asked if that was the minumum or maximum rate posted. I said I didn't know it was their sign. The manager finally told me that rates could go up with special events. I asked then that since our room was the last one they could charge more and she said "Yes".
- Official Description (provided by the hotel):
- The Holiday Inn Hotel Dubuque/Galena, located in the heart of this historic Iowa riverboat community, is the preferred lodging accommodations for the corporate or leisure traveler alike. Located just blocks from America s River at the Port of Dubuque and the National Mississippi River Museum and Aquarium, and shopping, the Holiday Inn Hotel offers downtown convenience and exceptional Midwest hospitality. Enjoy our newly renovated restaurant, the River City Beefstro Sports Bar and Grille featuring mouthwatering barbeque ribs. The hotel also features complimentary wireless high speed Internet access, an executive level with concierge lounge, Priority Club upgrades, a fitness center, indoor pool, Jacuzzi whirlpool, business center and over 9,000 square feet of flexible meeting and banquet facilities. Our complimentary Dubuque Regional Airport hotel shuttle is convenient for our business partners such as John Deere, Prudential, Flexsteel, McGraw-Hill, McKesson, Quebecor World and Georgia Pacific. After a long day at work turn up the fun at the 'new' Diamond Jo Casino, the Dubuque Greyhound Park & Casino or one of our many downtown night spots. If gambling is not your thing enjoy American nostalgia at the site made famous by the movie, Field of Dreams in Dyersville, Iowa or shopping in the quaint village of Galena, Illinois, both just a short drive away. Kids Eat and Stay Free at the Holiday Inn Hotel of Dubuque and Galena! ... more less
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- Also Known As:
- Holiday Inn Dubuque Hotel Dubuque
- Dubuque Holiday Inn
- Holiday Inn Dubuque Iowa