Wow! I can't say enough negative reviews about this roach motel. I booked through hotels.com and that turned out to be my first mistake. When we did that, the hotel owned our money. We booked for two nights and as soon as I stepped foot in the room, I knew I had to cancel the next night.
My family arrived at 10:00 pm. The third shift desk worker was their daughter. They live on the premises. She was easy to work with and promptly got us into our room. When we got to our room we noticed how out dated this hotel was. The beds are uncomfortable, and was unbearable for my wife. There was traffic coming in and out of my neighboring room, and I can only assume what the business was there.
We were too exhausted to go anywhere else and spend additional cash as the hotel refused to refund our money.
According to hotels.com this is a pet friendly hotel. In the morning when I let my dog out, the owner called my room five minutes after I got back in the room to advise me she would be charging me a $30 penalty for having an animal in the room. I was pissed.
I decided to check out immediately and told the owner I was not going to pay the $30 penalty and she advised me it would be $60 for both nights. Even after check out I was charged over $200 for my one night stay at this terrible hotel.
I decided to call hotels.com to complain and stayed in the hotel parking lot to make the call. I couldn't believe my eyes when I saw my family get surrounded by local police. The owner called the police stating the I was trespassing on the property. After spending a few minutes sorting things out with the local police department, we were on our way. I wouldn't recommend this hotel to a person I don't even like. And now the lady named Priti, who is the owner of this flea bag hotel, is officially on my $hi+ list!
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- Also Known As:
- Fort Madison Knights Inn