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“Clean and comfortable”

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AmericInn Lodge & Suites Grimes
Ranked #1 of 1 Hotels in Grimes
Certificate of Excellence
Reviewed 11 August 2012

I was leery of staying in such a well-known value chain after hearing of bad experiences elsewhere. I was proven wrong! Great room, with clean beds (my big obsession with hotels). The internet access was fast, and we were given a great recommendation as far as delivery by a front desk staff that was beyond what I had experienced with value stays before. Breakfast was great, though a bit crowded, and, to be fair, I usually only have an English muffin. Overall, beyond my expectations.

  • Stayed: August 2012, travelled as a couple
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Thank BBear888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this reviewResponded 25 September 2012

Thank you for taking the time to review our property. I am please to hear that we exceeded your expectations! We hope that next time you are in the Des Moines area you are able to stay with us again.

Sincerely,
Cathy Den Hartog

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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95 - 101 of 110 reviews

Reviewed 10 August 2012

We blocked about 12 rooms here for my daughter's softball team. They were super accommodating, almost to the point of letting us take over while we were there! They have the breakfast area to sit in when it's not breakfast time and another sitting area just off the lobby with a fireplace and comfy sofa and chairs. The breakfast was okay, after 4 days it gets kind of boring, but you can't beat the price! It's nice that they offer different warm things every other day so it's not the same thing every day. During our down time we would gather in the breakfast area and/or sitting area and we were never asked to leave. This was during a very hot time, temps in the 100's and our room was always cool. Sometimes the public areas got a little warm, but compared to the temps outside it wasn't bad. The beds were really comfortable, I never woke up with back pain. The fridge in our room was oversize, not the typical smaller ones that are common, so we could fit a lot of water and soda and other stuff in it. Plus the room had a microwave. In the bathroom the toilet and shower are in a separate room from the vanity. That was nice to close that off. All in all this was a great place for us to stay. Easy access to the highways, and Walmart close as well.

  • Stayed: July 2012, travelled with family
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Thank jjhn3699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this reviewResponded 25 September 2012

Thank you so much for your kind comments. We were honored to host you and your group and we are pleased to know that you enjoyed your stay. We hope to see you the next time your travels bring you to the Des Moines area.

Sincerely,
Cathy Den Hartog
General Manager

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Reviewed 3 July 2012

Clean and comfortable, friendly staff and a small lounge area where you can get beer or wine in the hotel. Rooms are spacious and in excellent condition. Our initial room had a problem with the air conditioning. With the temps over 100, the staff offered options and eventually got us into a different room. They were great to work with.

  • Stayed: July 2012, travelled with family
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Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmericInn-Grimes-GM, General Manager at AmericInn Lodge & Suites Grimes, responded to this reviewResponded 18 July 2012

Thank you so much for your kind comments. We look forward to seeing you again soon.
Sincerely,
Cathy Den Hartog

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2012

My son and I stayed here in April 2012. The person who checked us in made us feel welcome from the first moment. Our room was spotless and the pillows and beds were comfortable. My son had the pool to himself all night. The continental breakfast was above and beyond our expectations. We always love staying at Americinn's but this by far was the best one yet. Next time we're in the Des Moines area this will definitely be our first choice!

  • Stayed: April 2012, travelled with family
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Thank Shelle73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2012

Our group reserved 20 rooms and the atmosphere at this hotel was perfect for being able to connect with others in our party. I loved the openness as you walked in the door - breakfast area to the right, huge fireplace area to the left, check-in straight ahead. The divided and carpeted open stairway all contributed to the open feel of this front lobby area. Our families enjoyed the pool and the multiple choices on the continental breakfast. My king room was clean, and the bed real comfortable. While we could have found a hotel closer to our venues, I like the quietness of this hotel, and the intimacy of the layout. We'll come back again.

  • Stayed: March 2012, travelled with family
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1  Thank lablankens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

Although the property is relatively nice, we experienced as many bad issues as a person can have I think.

We arrived and hauled our bags upstairs to the end room of the hotel. yes, the keys would not work so we went down and got them re-scanned - nothing worked again. I guess the lock had to be re-booted or something. We went to our event and came back late - around 11:00 or so and decided to go to their little bar area and get a pizza. Wife and family stayed down there while I went upstairs and yes, you guessed it - keys did not work. Maintenance guy must not have been called in like they said earlier.

Went down to the bar and no one had been served yet - all we ordered was a pizza and beer. Granted, I had only been gone 20 minutes! We finally get our food and drinks and go to the room at around 1 a.m.

We get to the room and our roommate gets in his bed and loves it, my wive gets in hers and rolls to the middle - the box spring is broken and collapsed in the middle. Of course the hotel is sold out and we have no other solution than to pull the mattress off the bed and tip the box against the wall and sleep on the floor.

The staff were great and comped us all expenses for the evening, but this goes to show you how a single experience can definitely result in customer dissatisfaction.

Room Tip: Make sure it isn't the end room!!!
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  • Stayed: February 2012, travelled with family
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Thank Lon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2011

The experience at the Americinn was very satisfying. Staff was very friendly, room spacious with flat screen TV with good channell selection. Complementary breakfast included scrambled eggs and sausage. The location was perfect for what we needed. Grimes has several good restaurants too.

  • Stayed: December 2011
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Thank OnthegoBranson_MO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AmericInn Lodge & Suites Grimes

Address: 251 SE Gateway Dr, Grimes, IA 50111-4751
Region: United States > Iowa > Grimes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Grimes
Price Range: £64 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — AmericInn Lodge & Suites Grimes 2*
Number of rooms: 53
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Also Known As:
Americinn Hotel Grimes

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