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“Perfect except for dinner service”
Review of The Bell Inn

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The Bell Inn
Ranked #1 of 1 Hotels in Brook
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect except for dinner service”
Reviewed 15 February 2013

Everything with my stay was perfect. The rooms were clean, spacious and very well priced for the quality. The food was also excellent along with the choice of drinks at the bar. We really enjoyed our stay however the one thing that was disappointing was when we went for dinner and the service was particularly poor.

We felt ignored by our waiter. He was called Adam if I recall correctly. He seemed to be focused on one table which appeared to be his parents who were also dining. He spent the majority of the time talking to. We had to actually approach him to get his attention.
He didn't seem to care about the other tables. This was very unprofessional and I had to go to the bar to pay to a much friendlier chap.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jimmylee1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (177)
Date | Rating
  • English first
  • German first
  • Any
English first
Farnborough, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 February 2013

All our wedding guests would like to thank everyone at The Bell Inn for making our wedding the most amazing weekend of our lives. We booked exclusive use of the hotel and all it's facilities in Feb 2013. The quality of the food, accommodation and service is out of this world and even better considering the prices. The food is seasonal, locally sourced and all made on site. The accommodation is spacious, extremely clean and all our guests commented on how comfortable the beds are! But the icing on the cake is the staff. They manage to be knowledgable, helpful and professional whilst being incredibly personable and entertaining.
Our stay couldn't have been any better

  • Stayed February 2013, travelled with family
    • Value
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Helpful?
1 Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 January 2013

We live locally so don't often stay at the Bell, but this was our third overnight visit in 6 years and as we were attending their recent Local Game Evening we decided to treat ourselves and stay over as they were doing a really good rate.
In a nutshell we had a fabulous evening meal and a comfortable bed for the night plus a really fab breakfast all for less than £100 per couple.
ALL the staff are extremely pleasant and professional.
Tracy the receptionist who managed our booking was very responsive and welcoming,
The bar and restaurant staff were great, and the evening meal was delicious, so compliments to all the kitchen staff!
Our bedroom was clean, warm and comfortable and although the road outside is busy as Forest roads go, the secondary double glazing ensured we had a good nights sleep.
We have eaten at many 4/5 star Hotels and can honestly say the breakfast at the Bell was one of the best we have ever had. Coupled with the lovely Spanish waiter Alfonso who presides over the breakfast proceedings it was a very enjoyable start to the day!
Would highly recommend as a place to stay and it is in a beautiful part of the Forest to boot.
Will definitely be going back!

  • Stayed January 2013, travelled as a couple
    • Value
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Helpful?
4 Thank janelizHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esher, United Kingdom
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 23 January 2013

Lovely hotel, great value, good food especially in the evening. The breakfast was a bit chaotic especially when they were catering for a large group who were also staying at the same time. Loud music both evenings but finished both nights before midnight. It would have been more of a concern if I had children with me. Would definitely stay again

Room Tip: Ask if there is a function on, and if so, ask for one at the front
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  • Stayed January 2013, travelled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank CatherineRawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 January 2013

We've just returned from a 3 night stay at this Inn. The reception staff were really helpful, the rooms cleaned to a high standard every day and extremely warm despite the thick snow outside. Full cooked breakfast each morning with lots of choice and Alfonso the Spanish waiter added to the friendliness of the Inn. We would highly recommend a stay here if you are visiting the new forest.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank L G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertfordshire, England
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 January 2013

Just returned home from a 2 night stay. the bell inn is in a Great location to explore the depths of the new forest and beyond. Very relaxing and cosy feel throughout. Staff are great and very friendly. Food is excellent. Perfect breakfast and faultless dinner. Would recommend a stay to anyone!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wandering83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rickmansworth, United Kingdom
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 January 2013

Great hotel. Welcome was brilliant and felt at home instantly. Room was spacious and very cheap for what it was. It's in a beautiful location and very close to another pub (good beer and food).
Bathroom was slightly dated, loud music below until 11.30 and an average breakfast (was a buffet which wasn't quite stocked up) only took a slight edge off a lovely hotel.

Golf course looked good.

Room Tip: Maybe ask for the 2nd floor as we could hear music from the ground floor. Not sure where from.
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  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jez1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Bell Inn

Property: The Bell Inn
Address: Roger Penny Way, Brook, New Forest SO43 7HE, England
Region: United Kingdom > England > Hampshire > New Forest > Brook
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Brook
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Bell Inn 4*
Number of rooms: 28
Official Description (provided by the hotel):
Dating from 1782, The Bell Inn combines period features with contemporary style. We're located in the heart of the New Forest National Park in the tranquil hamlet of Bramshaw, yet we are only one minute from the M27! We specialise in looking after small numbers of guests, whether a golf group, a few friends on a short break, or for a business meeting. Our reputation for quality cuisine and wines is growing all the time. Our chefs are dedicated to using locally sourced food and follow the principle of sourcing a significant amount of our produce from within the New Forest. ... more   less 
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Also Known As:
The Bell Hotel New Forest

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