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“would go back”

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Club Amigo Costasur
Ranked #1 of 1 Hotels in Playa Ancon
ottawa ont.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“would go back”
Reviewed 28 May 2014

went on march 28 for a week had a great time,on a nice beach, coral reef half mile off shore. The dive shop catamaran guy will take you there for 10 $ good deal lots of fish cayo blanco tour is good another reef, good snorkeling and a (extra) 10$ lobster dinner. good food at resort always something to eat even though resort half empty.,Closed the swim up bar halfway though our stay,rooms a bit small and dated we were on 7th floor sea view nice, didn't fly 2200 miles to stay in hotel room lol.trinidad is a good tour 2$ bus the el galleon restaurant in Casilda is good, some locals (lifegaurds) on the beach can take you there in a 54 chevy for around 8$ really good beach I would go back, a few tips go along way they remember

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank harleymike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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564 reviews from our community

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Ontario
Level Contributor
132 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 19 May 2014

Finding a resort that feels like home is great for a number of reasons: first of all - your comfort level; secondly - it takes away all guess work as to where you're going. It's a no-brainer for me. Club Amigo Costasur is a small resort - only 130+ rooms. The staff is really friendly (another plus to going to the same resort all the time - you make friends who are there when you return). The bungalows are IT. Just feet away from the beach; with a living room and bedroom; and small patio. I was there in November, February and again in March. We've already booked our next "girls trip" (2 weeks, minimum, from now on!) for November 2014. A true hidden gem.
Some people might prefer a larger beach with waves.The beach is small(er) and rimmed with large rocks. I love it.

Room Tip: I personally don't think a room holds the same appeal - only a bungalow for me. No such thing as...
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  • Stayed February 2014, travelled with friends
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Helpful?
Thank jstead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
slovenia
Level Contributor
64 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 14 May 2014

We stayed in bungalows (2 nights) and were greeted by cockroaches, frog in the toilet bowl and geckos behind the curtains. Bungalows have 2 rooms (bedroom and living room) with one air-con each. One of the was broken.

Staff in the restaurant was particulary bored and a note "please deposit tip here" must not be serious. When ordering a drink in a bar, sitting behind a table, a waiter calls you when he's done and you should go and pick it up by yourself, he's not moving away from the bar.

The food was the same not just every day but every lunch and every dinner. They don't even bother to shuffle the plates a little. Vegetables are the same even for the breakfast.

Bottom line: definitelly not worth the money, at least according to our experience.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
Thank pepca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Playa Ancon hotels

Newmarket, United Kingdom
Level Contributor
104 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 11 May 2014

We stayed here on day 4 of our charity cycling challenge, the reception and bar area was nicely laid out the buffet was ok for dinner and breakfast, pool area and beach looked nice our room was probably the worst of the group some of the ladies had the bungalows on the beach which where supposed to be nice, our room was tired, bathroom has no shower head so was like showering under a hose, we had flying ants in our room and our patio doors didnt lock I wouldnt have minded so much but we were on the ground floor......

Room Tip: Bungalow on the beach maybe?
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  • Stayed May 2014, travelled with friends
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Helpful?
Thank Snare1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 May 2014

Good:
- The hotel is right on the water, we had a beautiful sunset view every night
- The beach is quiet and romantic. We had almost the entire beach to ourselves every day
- The rooms were clean and the cleaning staff was friendly and approachable
- They offered accessible excursions from the hotel through the trip planners at an extra cost. We were able to go out on a catamaran to a local island for lunch and snorkelling!
- We were allowed to visit local restaurants and other hotels for dinner every night. The dinners were paid for by the hotel and offered variety to the daily buffets.
- The hotel offered entertainment every night (dance performances, music performances, theatre)

Bad:
- No internet service. We had to pay 6 CUC for an hour worth of internet usage and we were unable to use it because there was no connection.
- There were sporting equipment available (kayaks, bikes etc.) but when we went to get them, the staff was not able to provide them. They gave a confusing response.
- THEY CUT OUT THE WATER IN THE HOTEL AFTER MIDNIGHT! The water is shut off until the morning. This is really bad for hangovers..


Although we had an incredible experience, do not go to this hotel expecting a 5 star room or dinner. It is exceptionally beautiful and the staff was great but it is not for people who want to stay at the hotel all day. Go out, explore and enjoy!

Tips:

- The people there will gladly accept clothing as tips instead of money so bring lots to give away!
- If you're looking to go out clubbing every night, this is not the place to be. It is a quiet area.
- Bring extra money (or expensive items to trade) in exchange for the excursions they offer from the hotel.
-Look for a good deal through online websites. We paid $550 for all inclusive incl. flight from selloffvacations.com
- Bring a reusable bottle or cup to drink from. It is all inclusive drinks but they give them in tiny plastic cups that break easily and are terrible for the environment. Bringing your own cup/bottle also makes it easier to take your drink onto the beach :)
- Tip the bartenders that make the drinks well! They will keep making them the way that you like

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
3 Thank rulerof_theuniverse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
284 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 4 May 2014

Summary: Classic 1970's construction, (so I am told) partly (very partly) modernised, a beautiful beachfront location, but a US$9-US$12 taxi ride away from Trinidad. I love the beach (at least a swimming pool) but also love the buzz, music and restaurants in Trinidad. If only we could have found a hotel with a pool in Trinidad.

We stayed in of the 22 beachfront bungalow so can't comment on the units.

Worst features:

Little hot water. OK so Cuba had an average year round temperature of 25 degrees.

Very, I stress, very, little water pressure. A shower verges on a painful experience. Not a shower, more a drip.

Try to open or close the curtains and the curtain rod falls down.

The beds! Help. Two beds, a double and a three quarter. The double was as soft and you could feel the odd spring and the springs groaned as you moved just like my grandmothers that she bought in the 1920's and she thinks it is OK also! The 3/4 bed was on a single base so when you got close to the edge you struggled not to roll out. A shame as this mattress was quite good.

There were sand flies. Not sure if seasonal a or all year round. We were there in mid April. Make sure you take some good quality repellent and/or, don't be outdoors in or around the resort at dusk.

There are two air conditioning units, one in the bedroom and one in the tiny lounge area; the latter didn't seem to work but one unit was sufficient.

Service was acceptable. As we have experienced in Cuba everyone us nice but do bot go put of their wsu. They have a process that they and you, must follow. There seems no room for initiative that may make your stay more comfortable. For example, they will do your laundry at a very good rate, but, you have tract down the house maids, intercept them when cleaning or whatever you can, to make the arrangements. No one will intercede for you.

To put it in perspective, the all inclusive rate tends to force you to stay at the resort and miss the energy and culture of Trinidad. We paid about US $171 per night for the two of us, which includes all meals, meals anytime of the day, drink including alcohol. If you were to buy similar food with drinks in Trinidad it be (depending on the number of drinks) at least US$80 pet day. At something like $90 per night for two, you are probably getting what you pay for in accommodation and service and the wonderful location thrown in. So it us understandably hard to go and eat out, but you should. Trinidad at bight is a great experience. Oh, the taxi return trip of say US$21.

A note though; they are not shy when it comes to nips of spirits, but the additives are awful and their cocktails without doubt the worse we have ever had. I don't think it is a cost thing, just the way they do it. Oh, the coffee is as bad as the test of Cuba also.

They have two restaurants; the main buffet and Linta. Linta is on the coast with magnificent views but the food ranks in the worst I have ever had. Add to this that you have to book at 10am sharp the same day you wish to attend (it took us 3 days/attempts to get in),....please don't bother. Go and stand on the balcony for the sunset then go to the buffett (which by the way is constantly running out of cutlery, glasses, plates and cups.

No vanity in the bathroom to put the necessary items on.

No iron in the room.

Best Features:

Location, location, location for beach front, ocean swimming on a glorious beach area surrounded by rocks providing the most beautiful, natural, enormous sea pool.

Plenty of coat hangers, an in room safe and a TV with a few English speaking channels, including a couple of movie channels.

The swimming pool is large with an huge number of lounges (more than I have ever experienced....well done) and the water was very pleasant, about the same as the sea.

3 bars, one of them open 24 hours, so drinks, including water, us not a problem 24 hours every day.

A show each night 9.45pm - 10.45pm. Quite good but not enough reason to stay away from Trinidad.

All inclusive rate does give you plenty of food and drink including alcoholic.

The bungalows have been partly upgraded and now boast coloured pressed metal ceilings! The white tiles in the bathrooms and hand basin and toilet seem to have been recently added.

Would we return? Ideally if you could pay for bed and breakfast only, yes. It is tough to pay for food twice but..... you have to experience Trinidad, don't get sucked onto staying only at the resort.

Room Tip: Stay in a bungalow. Waking up to the view, or walking to your room, or sitting on your porch, you ca...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaleenXTRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
301 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 22 April 2014

Not sure what to expect when we drove up to this hotel, but were greatly surprised and pleased.
WE had a bungalow on the beach with a separate sitting area. What a fantastic view, words can't describe it
Pool area good, but we couldn't get towels as it was passed 5.00, so had to drip dry. Wondered back to bungalow and watched the sunset.
Buffet was good, fresh pasta and pizza station and varied choice. All inclusive so drinks available. Staff friendly and helpful
Walked back to our bungalows looking at the star filled sky and saying how lucky we are to have the opportunity to experience nature at its best
Internet available here if required

Room Tip: Bungalows on the beach are brilliant
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  • Stayed April 2014, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank foxylady23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Amigo Costasur

Property: Club Amigo Costasur
Address: Playa Maria Aguilar, Playa Ancon, Cuba
Region: Caribbean > Cuba > Sancti Spiritus Province > Playa Ancon
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Playa Ancon
Price Range (Based on Average Rates): £
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Traveltool, S.L.U., TripOnline SA, Holiday Gems, Travel Republic (UK) and Evoline ltd so you can book your Club Amigo Costasur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Club Amigo Costasur Hotel Trinidad
Costasur Hotel Trinidad

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