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“Not what expected from posted photos and description/ad”
Review of Big Grove Village

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Big Grove Village
Ranked #1 of 1 Oakland B&B and Inns
Reviewed 9 July 2012

Several good wineries and antique shopping within 50 mile radius. Really liked the School house winery.

B & B is Located in remote, farm land. Cute; very rustic Log cabin, however was not a cabin, or even separate bulding as the photo indicates, it was a room, attached/door to the main house kitchen, has several broken floor boards, toliet broken and water leaking on floor, gavenized type metal tub, broken window, no locks. No WiFii or cell phone access. Pleasant inn keepers. Cute visiting kitty.

Whirlpool Suite was in a Pole barn, with other bedrooms, not a part of house or in another house on property. Has cement uncoverd floors. Did not use whirlpool tub, appeared to need a good cleaning. No locks. No internet/WiFii or cell phone access. TV in room, but no tv access/reception to local or cable channels . Bring DVD.

Stayed: June 2012, travelled with friends
Thank victorianna1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Owner at Big Grove Village, responded to this reviewResponded 13 September 2012

We would like to thank you for leaving a review on Trip Advisor.
We are very sorry that our place was not all that you expected. The log cabin was built in 1850 and moved to this location in 1880, making it 162 years old. We always make our guests aware of the antique rustic nature of the old log cabin and its antique bathroom. It is the main structure the house was built around; therefore it is attached to the rest of the house. Many of our lady guests say they are coming back just to use the antique galvanized steel tub like you would see in an old Western movie (there is no shower). It is a long tub and coveted by many; the taller ladies say they can stretch their legs and shorter ladies say they enjoy the swim. It also stays warmer than a normal tub due to the galvanized steel. The toilet is an old water closet with gravity flow, parts are difficult to acquire and require special attention when something goes wrong.
We have never claimed to have whirlpool suites. We have whirlpool tubs in two rooms in the lodge. The lodge is attached to a garage and has stained concrete floors to make it easier to clean up after hunters when they return from their hunting trips. Most guests love the stained floors. This is the first time we have been made aware of anyone being unhappy with it.
We do have broadband internet connection in the main house with easy access to use our computer or plug in your own which we have available at all times. Our cell phones work well here as do some cell phone providers, unfortunately, we cannot control which companies provide coverage. All of the rooms in the lodge have local channels on the televisions. Sometimes our guests have difficulty navigating the two remotes. We live on site, and would have been willing to address any problems you may have encountered if we had been made aware of them. We will be certain to explain these things more clearly in the future and apologizing for not explaining them better to you.

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7 - 8 of 8 reviews

Reviewed 9 July 2012

It was pure hell. The so called log cabin is attached to the main house kitchen. The door does not lock. The floorboards are rotted through. The toilet runs and leaks. The window is broken. Every window cell and corner is covered in dead bugs. The Jacuzzi suites??? well first off they are located in a separate pole barn, Yes, pole barn. The Jacuzzi was so full of rust and dead bugs I felt I need a tetanus shot. The kitchen area was open to the rest of the house. The food sat on counters all night, along with dirty dishes. The whole experience was a total nightmare...

Room Tip: run away as fast as possible
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  • Stayed: June 2012, travelled with friends
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Thank usthree123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Owner at Big Grove Village, responded to this reviewResponded 13 September 2012

We are very sorry to hear of your disappointment with Big Grove. We realize that is it not a place for everyone. The caption displayed here on trip advisor states that the cabin in hidden within the walls of the house and not a separate structure and that the tub is an antique galvanized steel tub like you would see in an old Western movie. We explain to our guests when they call that it does not include a shower just the antique galvanized steel tub. The log cabin is 162 years old; finding replacements parts for repairs to keep it authentic requires a great deal of searching. We are currently looking for an old barn with the right size boards and square nails to replace the floor boards that broke midsummer. There is a subfloor floor underneath so it is safe. Many guests feel the creaking wood adds to the charm of the cabin.
We have been continually making repairs to this property since we bought it last year. Some upgrades have included two newly installed dishwashers that have sani-rinse cycles to meet stricter health codes. These require a longer time to run for the sanitizing cycle to be effective. With large groups this often means running several loads that often run over into the next day. If dishes must sit overnight they are rinsed in warm water until their turn in the dishwasher where they will be sanitized. We follow all the rules of the health department for storing of food, disposing of food and cleaning the dishes. The storage space in the 132 year old kitchen makes meeting some of the storage issues a challenge. We have already begun installing new cupboards in the kitchen and will be slowly remodeling it through the next year. Many of our guests enjoy the open kitchen so they can pull up a chair to sit and chat while drinking coffee as we are prepare their breakfast.
The lodge is attached to a garage that has stained concrete floors to make it easier to clean up after hunters when they return from their hunting trips, not a pole barn. We do not have Jacuzzi suites, but Jacuzzi tubs in two of the rooms. We can assure you that all has been cleaned and sanitized under our ownership. All rooms were checked all after receiving this review. I discovered hard water deposits from the well water that only a chisel could remove. We are so contentious about the safety of our guests that we double pillowcase our pillows and regularly wash our bedspreads and mattress pads.
It is true that we are in the country and very close to nature. Bugs are a challenge to all around. We regularly have an exterminator who sprays and cares for our property, eliminating most pests. Our exterminator is certified and would be required to report anything inappropriate. Last summer we had no difficulty with nature trying to get inside. This summer due to the heat and dry conditions it has been more of a challenge to keep them out and away from the doors. Our bug man had sprayed both inside and outside during your visit requiring us to vacuum more; however, many of your guests were sleeping off and on throughout the day making this difficult to accomplish.
We live on site and would have addressed any of your concerns if we had been made aware of them.
We realize that this historic property is not for all of our guests, but we have a log book of many satisfied guests. We were voted “Friendliest Innkeeper” for 2011, and have received many nominations for “most affordable luxury”, “most historical charm” and others. We have received much appreciation for trying to maintain the history of this place for guests to come and visit and we hope to continue doing so for the future.

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Additional Information about Big Grove Village

Address: 18807 450th St, Oakland, IA 51560-4600
Region: United States > Iowa > Oakland
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Oakland
Price Range: £49 (Based on Average Rates for a Standard Room)
Number of rooms: 7
Official Description (provided by the hotel):
A unique property in the country. Sleep in an 1850 log cabin and bathe in the steel tub (the most comfortable bath you'll ever have.) A wedding destination with banquet facilities, rooms for guests, and a wedding chapel. Tour the one room school house, or just enjoy the quiet. A great place for family gatherings, reunions, graduation parties, bachelorette parties, business meetings, retreats, or a weekend getaway. Only 45 minutes from Omaha, Elkhorn with has a Danish Windmill, or Madison Country Bridges. Ask for the map to take a wine tour. Other meals available by reservation only. ... more   less 

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