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“dirty, expensive” 2 of 5 bubbles
Review of Arrowwood Resort and Conference Center

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Arrowwood Resort and Conference Center
Ranked #4 of 6 Hotels in Okoboji
Nebraska
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“dirty, expensive”
2 of 5 bubbles Reviewed 17 June 2014

We stayed on a Thursday night. The only things nice about the hotel was the pool and the Minerva's restaurant inside the hotel. The hotel itself was showing its age. We stayed on the first floor, but we still had to go up a flight of stairs to get to our room. The beds were hard and needing to be replaced. Sheets were stained. Fridge in our room did not work so we had to fill our sink with ice to keep food cold. Microwave in the room was filthy! Luckily we didn't have a need to use it. Free continental breakfast was minimal, so we ate elsewhere.

The property outside the hotel is nice and well kept. Also there is a McDonalds within walking distance which we visited twice during our stay. The overall location of the property was good. Close to Arnold's park and shopping.

It wasn't the worst place I've ever stayed, but for the price, I would not stay here again.

Room Tip: Lots of stairs in this hotel! Stairs to rooms (even first floor) and to the pool. There probably wa...
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  • Stayed June 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Gemmy1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArrowwoodManager, General Manager at Arrowwood Resort and Conference Center, responded to this review, 19 June 2014
I apologize that we fell short on your experience. This information has been passed on to our housekeeping department so that improvements will be made. I hope that you will give us another chance to dazzle you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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183 reviews from our community

Traveller rating
    34
    39
    54
    39
    17
See reviews for
85
26
6
46
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Cape Coral, Florida
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

We stayed here for a wedding. The property is just lovely, and the rooms were clean, spacious, and well-maintained. The front desk staff were extremely friendly and helpful. The room has plenty of outlets for charging all the devices we carry these days, which was a pleasant surprise, as we found lack of outlets a real problem at other hotels at which we stayed. The breakfast was good, and the selections plentiful. And with all that, the price was fairly comparable to what we paid at much, MUCH lesser hotels! We really liked this hotel, and would definitely stay here again!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Connie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArrowwoodManager, General Manager at Arrowwood Resort and Conference Center, responded to this review, 20 May 2014
We are excited that you enjoyed your stay and we look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Des Moines, Iowa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 27 March 2014

Purchased a 2-night stay through Living Social. The hotel website’s photos are very misleading. Negatives - This is an OLD hotel – peeling, chipping paint, carpets so loose there are folds and we were tripping on them; hardware is rusty, we had to put down our bags and run against the door with our shoulder to get it open; jagged metal brackets sticking out about 4 inches from the bed frame – scraped an ankle and got a bruise (we had to stack pillows against them to prevent further injury; heat/AC unit was loos from the outside wall and rattled; no sprinkler system either in our room. Positives – lobby and restaurant are modern and nice; staff were friendly and accommodating.

Room Tip: We would never stay there again.
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  • Stayed March 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArrowwoodManager, General Manager at Arrowwood Resort and Conference Center, responded to this review, 8 April 2014
I would like to personally apologize for the maintenance issues that you experienced during your stay. I would welcome a call from you so that we can discuss this in more detail.

Thank you-
Jaci
712-332-2161
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Okoboji hotels

SIOUX FALLS
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 22 February 2014

When my wife made the reservations, she asked if there was a pool and hot tub. What she wasn't told was the pool was broken. It was refilled the day we arrived but too cold for anyone to swim in it. This hotel is also not very ADA friendly, with several steps down then back up to get to the pool area, There are also stairs between the guest rooms and the lobby, restaurant, and breakfast area. Wheelchair acceess looked as if it would require one to go outside, through the parking lot to access different parts of the hotel. In our room the subfloor was not level, and carpet sagged enough my wife almost stumbled twice.

  • Stayed February 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SiouxFallsMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArrowwoodManager, General Manager at Arrowwood Resort and Conference Center, responded to this review, 24 February 2014
I would like to apologize that your stay did not meet your expectations. Our staff strives to insure every guest has a great stay. Unfortunately, we had a safety issue in the pool that needed to be repaired before your weekend. I hope that you give us another chance to wow you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitewood, South Dakota
1 review
5 of 5 bubbles Reviewed 21 February 2014

The whole place just feels warm and inviting from the moment you walk into the resort until the time you leave. We loved the breakfast in the mornings. Great variety of items included in the contenital breakfast everyone found something they like. Rooms were updated and larger than the average hotel rooms.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bethany R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArrowwoodManager, General Manager at Arrowwood Resort and Conference Center, responded to this review, 24 February 2014
I am glad to hear that you enjoyed your stay. We hope to welcome you back to Arrowwood in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johnston, Iowa
1 review
3 of 5 bubbles Reviewed 27 January 2014

After deciding to go back to the Winter Games after not being there in more than 7yrs., I was very disappointed to find out there was a lot of price juggling after I booked my room in early December. It's not right and I'm not sure if it's legal to change the pricing of the rooms to lure people in after I booked my room way in advance. I think I deserve a refund and an explanation of this price gouge. If not I will definitely not recommend this resort to any other people. I am sorry if this offends you but this just is not right.
Kevin Jakobe
5413 Prairie Pkwy
Johnston Ia. 50131

Room Tip: Southside golf course setting works best for winter use of snowmobiles. Just get the same rates as e...
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  • Stayed January 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank nascar882014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArrowwoodManager, General Manager at Arrowwood Resort and Conference Center, responded to this review, 28 January 2014
I'm glad that I was able to connect with you regarding the pricing when I checked you in on Friday night. We hope to see you again at Arrowwood.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rock valley, iowa
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 27 January 2014

We really weren't at the hotel a lot, mainly to just sleep. The location is great, not on the lake though, so you won't be by a beach. We didn't not eat at the restaurant this time, but have in the past and it was good. The beds were comfortable, and the room was clean. So for what we needed it for, it was great. My only complaint is the totally adjusted the price because of the festivities that were going on in the Lakes area, so for a place to just sleep and shower it was very speedy. I understand more of the hotels probably did that for such a big weekend in Okoboji, but we stayed downtown Minneapolis in a very nice hotel, for a lot less money. I am sure we will stay here again if needed at another time though.

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank gjrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArrowwoodManager, General Manager at Arrowwood Resort and Conference Center, responded to this review, 28 January 2014
I'm glad that you enjoyed your stay at Arrowwood. We take pride in our staff and the cleanliness of the rooms. We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arrowwood Resort and Conference Center

Property: Arrowwood Resort and Conference Center
Address: 1405 Highway 71 South, Okoboji, IA 51355-0499
Region: United States > Iowa > Okoboji
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Okoboji
Price Range (Based on Average Rates): £
Hotel Class:3 star — Arrowwood Resort and Conference Center 3*
Number of rooms: 101
Official Description (provided by the hotel):
Arrowwood is nestled in the beautiful Iowa Great Lakes Region next to the 27 hole championship Brooks Golf Course and in the heart of all the lakes area has to offer - swimming, waterskiing, boating, windsailing, winter activites, shopping, concerts, plays, museums, amusement parks, bike trails and so much more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Odigeo, Agoda and Hotels.com so you can book your Arrowwood Resort and Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Arrowwood Hotel Okoboji

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