Stayed at this resort for a family wedding that was hosted on site. Located on West Lake in Okoboji area. It is clear that the location on the water is what makes this place attractive as most hotels do not have view/location on the water. Bad experience began when we arrived and had dinner in the hotel restaurant. Service was extremely slow that evening despite being the only party in the dining room. Food was average. Waiter spilled a full glass of water on our daughter. We then moved to the pool which is extremely aged. Settled areas around the pool deck have led to standing water/hazards with moldy appearance in these areas. Rooms were extremely disappointing. No money has been invested in these rooms for many years. All rooms have window air conditioners and stand alone dehumidifiers. These devices are VERY loud making if difficult to sleep. Beds were uncomfortable. At 8:45 on the final day of our trip, room service knocked on our door to see if we were out of our room yet. This woke both of our sleeping children and the housekeeper informed us we actually didn't need to be out until noon.
On the final morning of our stay, we ate the breakfast buffet at the hotel. Upon arrival, there half of the food items were gone. We sat at our table for an hour before a staff person asked if we wanted anything to drink. When the waitress brought us water, she once again spilled a glass of water all over our daughter. We promptly got up, notified the manager of our horrible experience, and left.
Property has non smoking rooms but people are standing and walking all over the place smoking. This is not family friendly as I don't like my children inhaling this second hand smoke everywhere we walk.
There are a few staff who seem to be working hard but overall the place seems to be in disarray. Definitely do not recommend the highly overpriced rooms that this resort has. We paid $185 per night for a location that justifies half that rate (even considering that it's in a resort town).
- Official Description (provided by the hotel):
- Traditions begin where memories are made! The Inn at Okoboji combines charm and an incredible array of amenities along with surprising affordability. The Inn is a complete Lakefront Resort Destination offering 155 guest rooms, and a relaxing fun-filled vacation every member of the family will enjoy. We are proud to offer a wide variety of business, wedding or group packages for your special event! ... more less
- Reservation Options:
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- Also Known As:
- Inn At Okoboji Hotel Okoboji