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“Comfortable stay”

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American Inn and Suites
Ranked #1 of 1 Hotels in Peosta
Level 4 Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Comfortable stay”
Reviewed 23 October 2013

We stayed here on 10/17 - 10/18. We previously stayed at this property a few years ago when it used to be an AmericInn. Noticed the hotel hasn't been as maintained as it previously had been. Our bathtub was very grungy and there were many spots in the room where the paint had come off and not repainted. The side entrance had 3 lounge chairs that were in disrepair (holes in the fabric) and looked tacky. It just gave the impression that the hotel wasn't as well maintained as it had been in the past.

However, that being said, the stay was comfortable. The beds looked very inviting and were very comfortable (bedding, mattresses, etc.). The size of the standard 2 Queen room was generous and our family of 4 were very comfortable there. The kids enjoyed the pool. The free breakfast was fine -- nice to have that as an offering. Wasn't as big of a selection as we've had at other free breakfast hotels (in particular, only 2 types of cereal and none that the kids liked) but we all found something we liked. The staff was friendly and helpful at all times.

  • Stayed October 2013, travelled with family
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Helpful?
Thank gailpet5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Warsaw, MN
1 review
Reviewed 13 October 2013

My husband and I stayed at the hotel on 10/5/2013 and the hotel staff was very pleasant and helpful. The room was clean and the king bed was super comfy! There was a nice assortment of hot and cold foods at the breakfast but the biscuits were partly frozen and the concentrated orange juice needed to be diluted with water. But we would definitely stay there again.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank GingerJoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 5 Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 September 2013

My first impression was "great lobby!". The two young guys working the counter were super friendly. Because we travel with our dogs, we noted on our online reservation we would like something convenient for taking them out. They actually read the notes and gave us a great room, on a lower level, right by the side door which leads to this great little courtyard. Perfect! The hotel was clean and quiet. The bed was WONDERFUL! Lots of pillows, pillow-top mattress, HUGE room! Breakfast was great the next morning! Perfect end to our weekend road trip. AND it was only about 10 minutes from The Field of Dreams, which was a great last minute stop before heading home. We've recommended this hotel to family that frequents Galena as a nice place to go and check out Field of Dreams too. We will visit again!

Room Tip: Our lower level room was right by parking and a great courtyard for the dogs. :-)
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  • Stayed September 2013, travelled as a couple
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Helpful?
Thank GasolineGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Inn P, Manager at American Inn and Suites, responded to this review, 21 September 2013
Thank You for staying with us. I am happy that you enjoyed your stay. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubuque, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2013

Do not stay here under the current management. The manager with the last name Patel was incredibly rude to us and other guests. The two other employees trying to "help" us also had the last name Patel and were less than helpful.

They lost the Bride and Groom's booking for the honeymoon suite after their wedding. They refused to comp the room for the Bride and Groom, even though the wedding party booked 10+ rooms, which was supposed to result in a free room for the bride and groom. The bride and groom confirmed this, but they still were forced to deal with the manager and two other rude employees at the front desk for 20 minutes to get into their room.

We talked to other guests that couldn't stay because their credit card wouldn't work, due to a high level of activity on the card purchasing items for the wedding. One guest was allowed to stay, but they received a call from their bank stating that the hotel tried to run the card through 25 times in a row, so they thought it was a fraudulent charge.

One other guest was told he could not stay because the card was malfunctioning, but they called him the next day and told him that he had to pay for his room anyways.

Terrible customer service, do not support this hotel and their poor management. They had no interest in taking care of their customers.

  • Stayed August 2013, travelled as a couple
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Helpful?
1 Thank Innovanation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Peosta hotels

Cedar Rapids, Iowa
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2013

We had a 2 room suite. Checked in on Saturday August 3rd at around 6:30. Went to family function..got to hotel around 12:30am..the hot tub in room was very dusty around edge. The shower had soap scum in the tub. The grounds were not very well kept..grass needed to be cut and lots of weeds over growing there. I called about three times on Friday before someone actually answered the phone also.

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank msputsalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clinton, Iowa
Level 4 Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 July 2013

I was a little nervous about our first stay at this motel since the latest reviews have not been very good. My family of four stayed in the one and only two queen suite with whirlpool for two nights in July. I was greeted upon check-in by a very nice young lady. (I did not catch her name.) She recognized me as a Choice Hotels member which rarely happens at Choice hotels. The motel is clean and decorated nicely, but I noticed that the outside garbage can was overflowing. I discovered that the room did not have a sleeper sofa like it was supposed to have. When she called up to the room to make sure everything was fine (also rarely happens) I asked about the sofa. She told me it was removed during renovations. I asked about a roll-away bed and she quickly delivered one. The room was very clean but the bed was a little hard for my taste. My son took advantage of the in-room whirlpool twice and loved it! The two breakfasts we had were good. There were plenty of items to choose from and we got real bowls, plates and silverware to use! We swam in the pool two times and enjoyed the size of both the pool and hot tub. The tub was a little cool in the morning, but we also were the first to use it right as the pool opened. It warmed up as we used it. It was hot the evening before so I can not criticize this issue. The motel is pretty close to the west end of Dubuque which is nice as well. I would recommend this motel to travelers.

  • Stayed July 2013, travelled with family
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Helpful?
Thank ehmusicman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Storm Lake, Iowa
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 July 2013

Stayed here with wife & baby on trip across Iowa. First room we got had a funky smell - like cheesy popcorn. There was a huge clump of hair in the sheets & an empty pop bottle in the corner of the room. The smell soon made my wife noxious so we were able to switch rooms. New room smelled better but again found a gross hair ball in the sheets & a cigarette lighter on the floor next to the bed. Beds were not comfy. We paid $100 w/ AAA discount - not at all worth it. Should have found a place in Dubuque.

  • Stayed July 2013, travelled with family
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Helpful?
Thank dustinkf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about American Inn and Suites

Property: American Inn and Suites
Address: 100 Peosta St, Peosta, IA 52068-9691 (Formerly Quality Inn & Suites)
Region: United States > Iowa > Peosta
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Peosta
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — American Inn and Suites 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
Located in the heart of Peosta, this hotel is within 9 mi (15 km) of Sundown Mountain, The Meadows Golf Club, and Kennedy Mall. Bell Tower Theater and Bunker Hill Golf Course are also within 12 mi (20 km). An indoor pool, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities many suites have large whirlpool tubs with fireplace in room, laundry facilities, and a 24-hour front desk.All 48 rooms provide free WiFi, coffee makers, and cable TV. Free local calls, hair dryers, and ironing boards are among the other amenities that guests will find. American Inn & Suites features an indoor pool. High-speed wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast. This Peosta hotel also offers tour/ticket assistance. Complimentary self parking is available on site. ... more   less 
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