Made my confirmed 9/21/12 reservation for here over a month before my arrival. I have a bad leg and cannot go up or down stairs and my reservation stated I must be on 1st floor or near elevator as do all of my "Choice Hotel" reservations. When I arrived at 8:00 PM they said all they had was on the 2nd floor and no elevator. Manager, Mike Desai said they had a group of senior citizens, with some being handicapped coming that will be taking all the 1st floor rooms. Well, I am a senior citizen and am handicapped but that made no difference to him. He said the best he could do was carry my luggage up the stairs. When I told him he would have to carry me, too, he didn't seem to care at all. His additude was the worst thing about this experience. I had to drive another 40 miles to get a room because everything was full in Sioux City. I may have to reconsider my loyalty to Choice Hotels".
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- Also Known As:
- Holiday Inn Express Sioux City-Lakeport St. Hotel Sioux City
- Holiday Inn Sioux City
- Sioux City Holiday Inn