I booked a stay at the hotel and cancelled the next day. The lady on the phone was very nice and sent me a confirmation email about my cancelling and it stated no charge. Today I seen charges on my debit card. I then called the hotel and got a very rude male on the phone. He gave me attitude I didn't know the persons name that took my call the other day. I told him that I am sorry but I don't know the staff employed at the hotel. He said, "Well call back afternoon and the manager would be here". I asked him to please take a message and have him/her call me back when they could. He gave me another attitude remark and then I said please take a message this is your job! Waiting on manger to call me back!!!
- Official Description (provided by the hotel):
- We offer many accommodations at our pleasant Inn. We offer a great facility in which to hold your event. Our rooms are ready for your rest and relaxation. Our breakfast is available to start your day! Book your room, Today! Buena Vista Inn & Suites in Storm Lake, IA is located a short drive from Historic Downtown Storm Lake and minutes from all Lake parks. At Buena Vista Inn & Suites start every day with a Free USA Today Newspaper and enjoy our complimentary breakfast corner with hot Belgian waffles. In your room, work on your spacious desk with Wireless Free High Speed Internet Access. For your enjoyment a sparkling Indoor Heated Pool is provided, plus access to our Fitness Center. The beautifully appointed Meeting Facility is perfect for all types of functions, accommodating up to 30 people. Everything that is Storm Lake is easily accessible from Buena Vista Inn & Suites, Your Home Away from Home. We offer full range comforts! Buena Vista Inn & Suites in Storm Lake offers accommodations approximately five miles from Storm Lake Municipal Airport. The property's amenities include a complimentary continental breakfast,and free parking. Standard room amenities include an alarm clock radio, cable TV, coffeemaker, dataports, hairdryer,iron, ironing board and telephone. ... more less
- Reservation Options:
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- Also Known As:
- Baymont Inn Storm Lake