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Reviews (97)
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All reviewsgreat hotelcomplimentary breakfastloved the decorcomfortable bedshighly recommend staying heregreat spacelight sleepermake your own wafflespool and hot tubplace to staystayed heresmall roombreakfast areathree nightsconvenient locationbusiness tripeasy access
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7 - 12 of 97 reviews
Reviewed 4 weeks ago

Jan checked us in after a long day on the road from Michigan. She was so friendly and efficiant. She even gave us complimentary bottled water. The room was perfect and the bed was comfortable. We enjoyed the continental breakfast. Our stay was to short.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank kats6142018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon B, General Manager at Hampton Inn & Suites Des Moines/Urbandale, responded to this reviewResponded 1 week ago

Dear kats6142018,

Thank you for the thoughtful review. We feel lucky to have Jan as a crucial part of our arrival process.
We appreciate your feedback and look forward to welcoming you again soon.

Sincerely,

Jon

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Reviewed 4 weeks ago

Stayed at this Hampton for a business trip. The staff here are exceptionally friendly and helpful. Felt very welcomed and appreciated. The bed and bedding were heavenly. Delicious complimentary breakfast in the morning, lots of choices.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Pam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon B, General Manager at Hampton Inn & Suites Des Moines/Urbandale, responded to this reviewResponded 4 weeks ago

Dear Pam H,

Thank you for the glowing review! We appreciate all of your kind words and we look forward to welcoming you again next time!

Sincerely,

Jon

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Reviewed 9 June 2018

Friendly staff, great service. Complementary breakfast staff was very attentive, food was good and the area was spotless.
Clean room and quite room. Good mattress which provided a good nights sleep.
Highly recommend staying here.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 108jerryd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon B, General Manager at Hampton Inn & Suites Des Moines/Urbandale, responded to this reviewResponded 13 June 2018

Dear 108jerryd,

Thank you for the excellent review. We are thrilled to see that everyone had a great time and enjoyed the space.
We appreciate your feedback and look forward to welcoming you again!

Sincerely,

Jon

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Reviewed 5 June 2018

We stayed here with our baseball team and had an awesome experience. Friendly staff, clean rooms, and a great breakfast. Kids loved the pool and the team enjoyed sitting in the seating area in the lobby multiple times. Close to everything we needed while we were there. Always am impressed with Hampton Inn!

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank shanlea7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon B, General Manager at Hampton Inn & Suites Des Moines/Urbandale, responded to this reviewResponded 13 June 2018

Dear shanlea7,

Thank you for your review. We are thrilled to see that you and your fellow team members and parents enjoyed your stay with us.
We appreciate your feedback and look forward to welcoming you again.

Sincerely,

Jon

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Reviewed 30 May 2018

New hotel. Great place right off the freeway. Nice friendly staff. Very nice, modern designed breakfast area. Great room. I loved it! Kids enjoyed the pool but I did not go. Toilet & shower/bath tub are in a small room inside a space with a sliding door.

Stayed: May 2018
Thank anitah465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon B, General Manager at Hampton Inn & Suites Des Moines/Urbandale, responded to this reviewResponded 13 June 2018

Dear anitah465,

Thank you for your review. We are thrilled to see that you enjoyed your stay overall.
We appreciate your feedback and look forward to welcoming you again!

Sincerely,

Jon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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