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“Good for at least one”

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Hampton Inn by Hilton Waterloo
Ranked #1 of 16 Hotels in Waterloo
Certificate of Excellence
GreenLeadersSilver level
Reviewed 15 April 2014

Stayed here two (2) weeks for business. Exercise room OK, but will need to go elsewhere for a complete workout. Breakfast is good, with some previously prepared and reheated food offered. All he staff were friendly and very accommodating.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Hampton
Thank Jon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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336 - 342 of 481 reviews

Reviewed 6 April 2014

This is a very nice hotel in most respects. However, their TV remote does not have a "sleep" button, which would be so easy to provide. We expect to have the TV turn off after we go to sleep, so we will not be back to this hotel. Other hotels are nice and do provide a sleep button.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christa T, General Manager at Hampton Inn by Hilton Waterloo, responded to this reviewResponded 9 April 2014

I would like to thank you for reviewing our property! It is important for us to receive feedback from our guests to know how we may best serve them. I immediately met with my maintenance and housekeeping managers upon reading your review to find out why your remote was missing the sleep button. We are not able to use regular remotes because the video purchasing system that our TVs are connected to has its own required remote. We discovered that the remote in your room has a TV Functions button that once pressed, displays the sleep option on the television screen. We continued to check other rooms and found that some models have the button directly on the remote while others were like yours and have the functions button. I'm sorry to hear that this had such a negative impact on your otherwise nice stay. I do hope that knowing that this option is available to you here will allow us a second chance to regain your loyalty! Please feel free to contact me directly with any other questions, comments or otherwise and I will be more than happy to work with you.

Sincerely,

Christa Thompson
General Manager, Waterloo, IA Hampton Inn
christa.thompson@hilton.com
p 319-233-2044

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2014

Excellent service. Front desk was helpful with a couple of requests that were somewhat above and beyond on my part, but they graciously accomodated my request. Room size and furnishings were excellent (stayed in a studio suite with 2 queen beds). Highly recommend this room for families. Quiet room with no outside/road noise. Breakfast was well supplied (even had my favorite yougurt Activia). I would definitely stay here again with my family.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank Lee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

The staff were very polite and friendly. The facility was clean and the furnishing nice. The breakfast was very good but minimal items provided.The internet was a little slow but was manageable. I would stay here again if in the area.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hampton
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

The hotel is great for business and family travel alike, is very nicely appointed with all the amenities at a fraction of the cost of other similarly-appointed hotels. Very friendly and accommodating staff.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank Christina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

Good for tourists on a budget as it is only 5 min walk to Waterloo and East Waterloo trains and Waterloo underground (it's next to the Old Vic) and easy walking distance to the South Bank venues. Buses run from right outside the hotel to the West End. Very comfortable clean rooms in a new build hotel and a cooked breakfast included that is quite adequate. Tea/coffee making in room. My room on the back of the hotel was very quiet. Comfortable air-conditioning but the windows don't open. Wifi signal was very good in my room.

  • Stayed: March 2014, travelled solo
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Thank Tiptoptraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

First time I stayed in Waterloo for business, someone else made my hotel reservation & it was NOT at Hampton Inn & was TERRIBLE! This time I chose Hampton Inn, right next door to the terrible hotel. I made a great choice!!! Staff was very friendly & helpful, hotel was clean & well maintained. Great location near shopping & restaurants. Was able to eat healthy breakfast too. I will make this my go-to hotel in Waterloo!!

  • Stayed: March 2014
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Thank Mcbratney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn by Hilton Waterloo

Address: 2034 Laporte Rd, Waterloo, IA 50702-4437
Phone Number:
Region: United States > Iowa > Waterloo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Waterloo
#1 Green Hotel in Waterloo
Price Range: £69 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn by Hilton Waterloo 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hampton Inn Waterloo Hotel Waterloo
Waterloo Hampton Inn

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