We stayed at this hotel with 8 other families. We never even got into our rooms and the general manager was scolding us for having door propped open and then all kinds of other rules. She has no people person skills at all. Elevator got stuck with people on it. The staff did not seem to help much with getting people out and when a couple of people did do it the staff thanked them. Then when the general manager showed up she had one of the families remove from hotel. Talking to other groups there this woman did this to them also. Infact one group had 16 rooms for one night and 17 the next night.
Very small pool -- pool water warmer than the hot tub water -- no continenal breakfast -- rooms ok, but not cleaned when staying more than one day. Would not stay again .
- Official Description (provided by the hotel):
- Whether traveling for business or pleasure, the Jordan Creek Courtyard by Marriott(R) in West Des Moines makes all of your travels successful by providing exactly what you need. From spacious, thoughtful guest rooms to our Refreshing Business lobby design featuring The Bistro-Eat. Drink & Connect. ... more less
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