I made a reservation to stay there about a few weeks ago, the Manager Carol. Was VERY rude and disrespectful. Sure the rooms were clean enough, but the rates were awful. They not only offer you no discount even worth having, but anytime I went downstairs to the front desk to ask Carol for anything, she appeared annoyed and made me feel as though I was a bother rather than a welcome guest. Then when I attempted to make a future reservation, (I was told Wolf Creek Lodge had bed bugs by Carol and was afraid to see if she was correct), She bluntly told me that for the date in which I wanted (a one night stay again) She had absolutely no single rooms available and that I would HAVE to have a double. And yet, when I called later to see about any single cancellations, the wonderful girl at the front desk informed me that there were PLENTY of singles open, and that she would be more than happy to reserve me one! I will not, ever again stay in this hotel, The Manager obviously is more interested in cheating people out of every quick buck she can get rather than the happiness of their clients. I will say this, I will be back in Burlington in June for a Wedding, and I now know FOR A FACT that Wolf Creek Lodge is one of the NICEST, NEATEST, and CLEANEST places I've had the pleasure of staying at, they really make you feel as though your at home but better. Not to mention BUG FREE! I will be staying at the Wolf Creek Lodge, where the person behind the front desk is nicer, the rooms are 20-30 dollars CHEAPER, and where I will be treated as a guest, not a bother. Whomever the owner is of the Country Haven Inn is making a big mistake having that horrid woman as the manager, as I've read from here I am not the only person whom shes been rude to, and if they are smart, they'd get rid of her. I mean, Who wants to stay somewhere they don't feel welcome?
- Also Known As:
- Country Haven Hotel Burlington