We booked upon arrival, which is not typical for us as usually one gets a huge mark-up. We stayed here based on our previous night's experience at the Pueblo, Quality Inn (which was good). We were charged $65 for the room, which is normally reasonable. There was a Mexican restaurant on site with a huge menu selection and they offered the menu items to go (we had a very grumpy wee girl with us and did not want to disturb the other patrons with her screaming). The food was delicious and plentiful.
The room was quiet, the free WIFI was patchy, but I didn't really use the Internet much. No issues there.
I'm still not quite sure what is up with those four dinky cushions that are disguised as pillows. However, I did sleep well (which really is critical to whether a place is worth staying at or not), so my comment is more curiosity than anything - the place in Pueblo had the same thing.
The hotel chain claims a full continental breakfast and when I went to organize my daughter's breakfast, there was no milk. I took an empty pitcher to the front desk and the man there said he had to go to the store and get some! There was still at least an hour left before the breakfast room was closed and patrons were still piling in. There was no creamer for peoples' coffee. When we went to check out, our other party member had to wait while someone finished their smoke, texting and chasing their dog down (on company time?) outside in the parking lot before being able to check out!
The previous evening, I had noticed the lady on the front desk looked a bit scruffy and for me to say that about someone else's appearance is pretty scathing, because I'm not all about appearances. Sure, it's a country town, but the hotel services people from all over and a good presentation is generally preferred.
If you read any of my previous hotel reviews, I'm not a snobby self-entitled traveler. I'm average Joe (or Josephine) and appreciate even the modest of things, but this was totally poor service. There are other places to stay in Colby - I'd recommend trying those places first.
- Official Description (provided by the hotel):
- The Quality Inn of Colby, Kansas is under new management! We are excited to announce the beginning of updates that will bring the oldest hotel in Colby into the now! We are excited to have you as a guest and look forward to serving you! ... more less
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- Also Known As:
- Quality Inn Colby
- Colby Quality Inn